Greyb Customer Success, Service & Operations Department Salaries in India

Likes

The appraisals are good.

Dislikes

...ies and how the management works. -Extremely long working hours (11-12 per day). On top this, they do not offer any compensation for the extra time spent (no extra salary or leaves). -Make one mistake and your rating for the whole quarter is fcked. -In the name of "growth" they won't let you sit back and take a breather for one minute. You will need to do a lot of extra things apart from your projects such as write articles, gather insights, share knowledge-emails, etc. All of this sounds cool but they won't give you extra time for this. You need to take out time from your personal life to do this. They say that they will keep dedicated time out of projects for such activities. However their definition of keep dedicated time is just forcing you to work on such activities during your project time and telling you to "plan your projects accordingly" without pushing back deadlines because of these extra activities. -They will grill you the entire year giving you hopes for a promotion (which happens in October) and will share an email containing unachievable parameters for a promotion in September (one month before the appraisal). So the whole year you work thinking you'll get a promotion and they'll take that away from you at the last moment. -The HRs are incapable of doing their jobs (especially the head HR). -There is a clown that runs around in the company posing as a "culture manager" but really he just sides with the managers whenever someone comes to him with a problem with their manager. The policies here are extremely employee-unfriendly: -Only 7 WFHs per quarter. -Leaves are not accrued across years. Nor are they encashed. So if you have not taken your leaves by the end of the year, they are gone. -Only 2 leaves per month allotted. So if you get sick for more than 2 days in the beginning of the year, you need to take unpaid leaves. -Favouritism is prevalent. They will not give you extended WFH even if you have a family emergency and they will let you resign in this situation if you're not one of their favourites. I've gotten so fcking angry while writing this review lol. There's so much more to write. Do join this company if you're looking for ways to not spend time with your loved one. This will be the best place for you then :)

Likes

Great people, good hikes (minimum 30%). Will get lots of opportunities to grow. If anyone wants to pursue in the IP domain, they are one of the best companies to be in.

Dislikes

... are the best in the IP industry so no chance of switching to get a better hike. Hence in the long run salary growth will feel very slow in comparison to say IT industry.

Likes

Good starting salary for freshers. Company is good but people are toxic. Inferiority complex and insecurity can be seen in upper management from new talent. Be a good dog promotion culture!

Dislikes

Unprofessionalism. Higher hierarchy people are spoiling company's work culture. Zero confidentiality of rating and feedbacks. Toxic people and toxic work culture. Upper management people will soon let GreyB reach 2 rating mark on ambition box.

Likes

Good increment. But honestly it's nothing infront of what they are getting from employees.

Dislikes

No set policy. Nothing only nepotism and favourism. Truly. HR is also scared whether their job is secured or not that's why they also act like a puppet of the management.

Likes

Knowledgeable crowd and good coffee

Dislikes

They do not have a work-life balance. Most people have dark spots, health issues under 6 months from the date of joining. They show a lot of progress and prosperity but reality is much different. A good company to gather soft knowledge, a very good stepping stone company.