GlowTouch Technologies Customer Success, Service & Operations Department Salaries in Mangaluru

Dislikes

...ly less for the work which they make us do. It's only 15k in hand and 20k total. They do as they please, and increase the targets or increase work without even considering how we feel about it and there is no increase in salary. 1 year, salary hike is 1.5k. That's all. They have so many ongoing issues which affect their customers experience and make both customers and those who work here suffer. Nothing actually works here. Really bad experience.

Dislikes

Very less salary, too much work pressure, over work, no respect, Employees are treated like robots They won't give leave even when we are sick. They ask for medical certificate as proof. When the shift changes you need to work for continuous 8-10 days. They don't care about your health. The TL is horrible. There is lot of politics in office. Even though you meet all the targets you will get only basic salary. They keep the monthly targets(csat) as 5 rating when the company rating is only 3.5 everywhere..lol. They make you feel low. Please donot join this company.

Likes

This work environment with my team and with other teams were great. I had the best manager and team ti support me.

Dislikes

Salary and promotion was not satisfactory at Glowtouch, besides that all other things were good

Likes

The canteen and clean surroundings Also the cab facilities First 15 days after joining here was amazing

Dislikes

The night shift especially graveyard shift from 1:30am to 10:30am was terrible and i used to fall sick and my manager was another terrible thing to exist there. He lacked empathy and emotions and treated me as robot and was taking revenge like he had some personal grudge on me. I don't understand his logic of taking sick leave like he says we are supposed to inform before a day for taking sick leave... am I the astrologer or something like how the hell will i know if I am going to fall sick later??? Seriously and he used to force me get doctor's certificate for 1 day sick leave. Also he was like robot and i feel eveb robot will be better than him.