Genesys Telecommunications Laboratories Senior Technical Support Specialist Salaries by Employees

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₹25.9 Lakhs - ₹33.1 Lakhs

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Last Updated: 16 Mar 2023

Companies similar to Genesys Telecommunications Laboratories for Senior Technical Support Specialist

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OpenText Technologies Senior Technical Support Specialist Salary 5 - 10 years exp. (24 salaries)	₹13 L/yr - ₹23 L/yr 39% less
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Tech Mahindra Senior Technical Support Specialist Salary 0 - 8 years exp. (27 salaries)	₹3.4 L/yr - ₹5.5 L/yr 85% less
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Senior Technical Support Specialist salary at Genesys Telecommunications Laboratories ranges between ₹25.9 Lakhs to ₹33.1 Lakhs per year for employees with 13 years of experience. Salary estimates are based on 1 latest salaries received from various employees of Genesys Telecommunications Laboratories.

Similar Designation salaries in Genesys Telecommunications Laboratories

Technical Support Engineer Salary

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₹9.6 L/yr - ₹10.9 L/yr

Technical Lead Salary

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₹13 L/yr - ₹42 L/yr

Senior Consultant Salary

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₹19.8 L/yr - ₹25 L/yr

Senior Analyst Salary

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₹20.3 L/yr - ₹25.9 L/yr

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₹8.65 L/yr - ₹30 L/yr

Senior Associate Salary

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₹20.3 L/yr - ₹25.9 L/yr

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₹13 L/yr - ₹16.6 L/yr

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₹6 L/yr - ₹10.65 L/yr

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₹6.7 L/yr - ₹12.31 L/yr

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₹6.25 L/yr - ₹13 L/yr

Salary related reviews for Genesys Telecommunications Laboratories

Product Marketing Manager in Bangalore / Bengaluru

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5.0

• posted on 22 May 2023

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for Salary and Benefits

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The broader international team is an amazing group of individuals, learn a lot from them

Salary - Excellent

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The management is very finicky and look at throwing employees out for cost cutting. They have gotten rid of half the company, I wouldn’t contemplate joining them now because of this new management and the VC behind them is very focused on money making instead of cutting down on unecessary expenses such as Ferrari sponsorship. The CEO is very good at lying to employees on their faces on all hands calls and has been brought in to hack the company into pieces. No longer the Genesys it used to be. The India group is no better, it targets women who are on maternity leave and coerces them to leave once they are back. You are singled out if you critique their practices and only expect praise on GPTW surveys. Bad behaviour isn’t pulled up but encouraged. Internal promotions or transfers are discouraged by the local HR

Job security - Poor

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• posted on 13 Apr 2022

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Very Good Culture. Very Good Job Security to Mid level Employees. Management changes often,so think twice,if you are joining for senior level.

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Great Teammates,free Udemy courses and two digit hikes every year.

Product Manager in Chennai

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5.0

• posted on 26 Mar 2018

4.0

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The company is transparent in whatever they do and it is evident in the way they grow. Learning opportunities and new technologies are immense and if someone is looking for a stable learning and growth in their career. Genesys is the right place.

Salary - Good

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nothing

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1w (edited)

an inside sales executive

Unexpected job policies: stay or switch?

I recently switched jobs with a 48% hike, and my current in-hand salary is ₹35K. But after joining, I realized a few important things that weren’t mentioned during the interview. 1. No Phones or Bags Allowed – We have to keep them in lockers, which I wasn’t informed about before joining. 2. Working Saturdays – HR said all Saturdays are working but assured that one Saturday off per month would be introduced soon. I can't see that happening anytime soon 3. Phone Policy Confusion – When I asked HR why this wasn’t discussed earlier, they said it’s only for two months and won’t be the case at the new location (which was discussed earlier). But some old employees say the same rule applies there too. 4. Leaves – We get 21 paid leaves a year. I’m already thinking of switching. Would it be too soon to leave within 3 months, or should I stay for at least 6 months? Also, since I just got a good hike, how much can I ask for in my next job?

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Genesys Telecommunications Laboratories Senior Technical Support Specialist Salary FAQs

How the salary growth look like for a Senior Technical Support Specialist at Genesys Telecommunications Laboratories in India?

The salary growth for a Senior Technical Support Specialist at Genesys Telecommunications Laboratories depends on factors such as experience, performance, and promotions. On average, a Senior Technical Support Specialist can expect the following growth trajectory at Genesys Telecommunications Laboratories:

Experience	Average Salary Range
13 years	₹25.9 Lakhs to ₹33.1 Lakhs per year

and so on.

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Genesys Telecommunications Laboratories Senior Technical Support Specialist Salaries

Genesys Telecommunications Laboratories Senior Technical Support Specialist salary in India ranges between ₹25.9 Lakhs to ₹33.1 Lakhs. This is an estimate based on latest salaries received from employees of Genesys Telecommunications Laboratories.

Genesys Telecommunications Laboratories Senior Technical Support Specialist salaries in India

Companies similar to Genesys Telecommunications Laboratories for Senior Technical Support Specialist

Similar Designation salaries in Genesys Telecommunications Laboratories

Salary related reviews for Genesys Telecommunications Laboratories

Product Marketing Manager in Bangalore / Bengaluru

Senior Developer in Chennai

Product Manager in Chennai

Genesys Telecommunications Laboratories Senior Technical Support Specialist Salary FAQs

Tell us how to improve this page.