GATI-KWE Customer Service Executive Salaries by 60+ Employees

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Procurement & Supply Chain Sales & Business Development Customer Success, Service & Operations Finance & Accounting + 6 more

Designation	Avg Annual Salary	Open Jobs
Customer Service Executive 1 - 11 years exp. (59 salaries)	₹1.3 L/yr - ₹5.4 L/yr
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Senior Associate 2 - 8 years exp. (187 salaries)	₹1.7 L/yr - ₹3.6 L/yr
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Customer Service Associate 1 - 6 years exp. (171 salaries)	₹1 L/yr - ₹4.2 L/yr
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Team Lead 2 - 8 years exp. (38 salaries)	₹1.7 L/yr - ₹5.6 L/yr
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Deputy Manager 1 - 22 years exp. (38 salaries)	₹8 L/yr - ₹12.6 L/yr
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Sales Executive 0 - 7 years exp. (19 salaries)	₹1.5 L/yr - ₹6 L/yr
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Customer Care Executive 0 - 9 years exp. (19 salaries)	₹1.1 L/yr - ₹4.5 L/yr
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Process Associate 1 - 6 years exp. (13 salaries)	₹1.8 L/yr - ₹3 L/yr
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Sales Manager 6 - 14 years exp. (12 salaries)	₹6 L/yr - ₹10.5 L/yr
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Customer Support Executive 0 - 5 years exp. (11 salaries)	₹1 L/yr - ₹4 L/yr
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Senior Customer Service Executive 2 - 9 years exp. (11 salaries)	₹2 L/yr - ₹3.2 L/yr
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Customer Service Representative 1 - 7 years exp. (7 salaries)	₹2 L/yr - ₹3.5 L/yr
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Customer Service Manager 8 - 22 years exp. (7 salaries)	₹6.5 L/yr - ₹12 L/yr
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Customer Support Associate 1 - 6 years exp. (7 salaries)	₹2 L/yr - ₹4 L/yr
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Branch Manager 3 - 10 years exp. (6 salaries)	₹3.7 L/yr - ₹5.1 L/yr
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Relationship Manager 3 - 4 years exp. (AmbitionBox Estimate)	₹2.7 L/yr - ₹3.5 L/yr
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Customer Relationship Manager 0 - 3 years exp. (AmbitionBox Estimate)	₹2.7 L/yr - ₹3.5 L/yr
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Technical Support Engineer 2 years exp. (AmbitionBox Estimate)	₹4 L/yr - ₹5.1 L/yr
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Sales Officer 6 years exp. (AmbitionBox Estimate)	₹4.5 L/yr - ₹5.8 L/yr
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Service Engineer 2 years exp. (AmbitionBox Estimate)	₹1.8 L/yr - ₹2.3 L/yr
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Business Development Executive 1 - 7 years exp. (299 salaries)	₹2.4 L/yr - ₹6.3 L/yr
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Salary Discussions, Hike & Promotions

My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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Salary related reviews for GATI-KWE

2.3

Rated by 19 employees for salary & benefits

Customer Service Executive in Nagpur

Customer Success, Service & Operations Department

1.0

• posted on 02 Dec 2019

1.0

for Salary and Benefits

Likes

Tooo much work load... you have to work under pressure all the time..9.5 hours a day job in a very less salary ...no friendly environment... because you don't have any time to make any friends... company is good but job is pathetic.

Skill development - Excellent

Dislikes

Pathetic work place...

Salary - Bad

+5 more

Senior Associate in Salem

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 14 Dec 2024

3.0

for Salary and Benefits

Likes

My working time very enjoyable the duty. because the work situation is good, Work is satisfied, Every co employees is good communication and relationship

Skill development - Good

+2 more

Dislikes

How many Hard but not worth for gati, because if any promotion or salary increment is only for manager control. So many employers same feeling, how much years working but not increament for salary and promotion year by year only company growth increase but employee is not for economically down

Team Lead in Goa

Full Time

Procurement & Supply Chain Department

2.0

• posted on 20 Jun 2023

3.0

for Salary and Benefits

Likes

Company offers good salary and job security.

Job security - Good

Dislikes

Company messes up your work life balance. Seldom interaction between Management and employees. Many a times have sacrificed my weekoffs for the company, but company doesn't acknowledge this.

Skill development - Poor

+4 more

Senior Associate in Patna

Full Time

Procurement & Supply Chain Department

5.0

• posted on 07 Apr 2022

2.0

for Salary and Benefits

Likes

I have a great experience at gati kwe.Gati kwe is such a grat platform for fresher

Skill development - Excellent

+2 more

Dislikes

All over Gati is good company but i have dislike one thing staff transfer policy and salary increase policy and career growth is slow

Salary - Poor

Customer Service Associate in Nagpur

Customer Success, Service & Operations Department

1.0

• posted on 29 Jun 2022

2.0

for Salary and Benefits

Likes

As a customer service associate you will find job security in the cost of low salary increment

Job security - Good

Dislikes

Favouritism in rating. There is no additional benefit for employees. They are not focus to improve soft skills. No canteen in office area. HR extend LWD as per her convince

Salary - Poor

+4 more

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Average annual salary for Customer Service Executive in GATI-KWE is INR . Salary estimates are based on 60+ GATI-KWE latest salaries received from various employees of GATI-KWE .