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3.8

based on 113 Reviews

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Customer Success, Service & Operations

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Gameskraft Customer Success, Service & Operations Department Salaries in India

based on 114 latest salaries
Designation Avg Annual Salary Open Jobs

Senior Associate

2 - 6 years exp. (8 salaries)
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₹4 L/yr - ₹6.8 L/yr

Team Lead

4 - 10 years exp. (6 salaries)
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₹6 L/yr - ₹13 L/yr

Senior KYC Analyst

2 - 3 years exp. (5 salaries)
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₹3.5 L/yr - ₹6.2 L/yr

Customer Support Executive

2 - 4 years exp. (4 salaries)
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₹3.5 L/yr - ₹5 L/yr

Starting your career? Discover Gameskraft fresher salaries in India

Customer Service Associate

1 - 5 years exp. (4 salaries)
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₹4.8 L/yr - ₹5 L/yr

Sme Lead

5 - 9 years exp. (4 salaries)
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₹7 L/yr - ₹10 L/yr

Customer Support Assistant

0 - 9 years exp. (4 salaries)
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₹4.5 L/yr - ₹6.3 L/yr

Customer Success Manager

6 - 8 years exp. (3 salaries)
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₹6.5 L/yr - ₹8.2 L/yr

Senior Analyst

6 - 10 years exp. (3 salaries)
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₹7.4 L/yr - ₹9.3 L/yr

Quality Analyst

4 - 6 years exp. (3 salaries)
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₹6.3 L/yr - ₹7.2 L/yr

Relationship Manager

2 - 5 years exp. (3 salaries)
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₹4.7 L/yr - ₹5.4 L/yr

Senior Customer Support Associate

3 - 4 years exp. (3 salaries)
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₹4 L/yr - ₹6 L/yr

Operations Analyst

2 - 9 years exp. (3 salaries)
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₹6.3 L/yr - ₹7.5 L/yr

Product Specialist

4 - 5 years exp. (AmbitionBox Estimate)
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₹4.1 L/yr - ₹5.2 L/yr

KYC Analyst

3 - 4 years exp. (AmbitionBox Estimate)
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₹4.5 L/yr - ₹5.8 L/yr

Risk Analyst

4 - 6 years exp. (AmbitionBox Estimate)
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₹5.5 L/yr - ₹8.2 L/yr

Customer Care Executive

2 - 3 years exp. (AmbitionBox Estimate)
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₹3.4 L/yr - ₹4.3 L/yr

Senior Customer Service Executive

1 - 2 years exp. (AmbitionBox Estimate)
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₹7.2 L/yr - ₹9.2 L/yr

Process Trainer

6 - 8 years exp. (AmbitionBox Estimate)
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₹5 L/yr - ₹6.2 L/yr

Senior Customer Support Executive

3 - 7 years exp. (AmbitionBox Estimate)
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₹3.6 L/yr - ₹4.5 L/yr

Last Updated: 12 Dec, 2024

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2w
a technical project manager
Deadend
Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?
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Salary related reviews for Gameskraft

4.4

Rated by 16 employees for salary & benefits

Senior Associate 1 in Bangalore / Bengaluru

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 27 Feb 2023
4.0
 for  Salary and Benefits

Likes

Company was very good, everything comes on time, salary and benefits are good.

read more

Dislikes

No job security if u are from support team, maintain ur mind set as slave them this job is perfect for you, if u ask any questions then they will terminate you without reason. Team management will never understand and help u in pramotion, worst team leaders and manager. Lot of employees resigned for this reason.

read more

Senior Software Engineer in Bangalore / Bengaluru

Full Time

 · 

Engineering - Software & QA Department

4.0
  •  posted on 13 May 2024
4.0
 for  Salary and Benefits

Likes

There are many perks like health insurance, term insurance, free lunch and evening snacks so you don't have to worry about the food. The scale is really good and you will have to handle the devops also you will learn those things as well.

read more

Dislikes

Company culture has changed after the GST changes for real money gaming. Like health insurance amount has decreased by half and many other cost cutting measures are being taken but everyone is concerned about the looming danger of firing. Also culture is not being same as it was earlier. Many times you have to work on weekend to meet the deadline.

read more

Quality Analyst in Bangalore / Bengaluru

Full Time

 · 

Other Department

2.0
  •  posted on 13 May 2024
4.0
 for  Salary and Benefits

Likes

Salary and benefits are good.

Dislikes

No job security. They unnecessarily Target and fire you No work life balance. How much ever you work, it's never enough for them. Management changed and they made evryone's life hell

read more

Retention Manager in Bangalore / Bengaluru

Full Time

 · 

Marketing & Communication Department

1.0
  •  posted on 13 Oct 2023
1.0
 for  Salary and Benefits

Likes

They give good salary while joining ...but only cz they do not want you to get jobs outside Free lunch and food

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Dislikes

Leadership is bad - No direction Managers want you to do as they say Too much micro management Favourism Not open to new ideas

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Team Manager in Bangalore / Bengaluru

Full Time

 · 

Marketing & Communication Department

3.0
  •  posted on 14 Jun 2023
5.0
 for  Salary and Benefits

Likes

Salary, perks, benefits, office infrastructure and the people we work with.

read more

Dislikes

GK is a startup that makes a LOT of money (so the salary, perks, and benefits are great). Unfortunately, the company lacks the ability to satisfy its employees' actual needs - work-life balance, job satisfaction, job security, etc. The Leadership team seems to be mostly disengaged with the employee engagement initiatives and that lack of interest becomes evident. There's lack of transperancy and proper communication across the organisation.

read more
see more salary related reviews

Gameskraft interview questions by designations

Software Developer (4)Senior Business Analyst (2)Product Manager (1)Customer Service Executive (1)
View all 15 interview experiences
More about working at Gameskraft

Gameskraft Salary FAQs

How much does Gameskraft pay per year?
The average Gameskraft salary ranges from approximately ₹3.5 Lakhs to ₹4.3 Lakhs per year for a Customer Care Executive and ₹40 Lakhs to ₹75 Lakhs per year for a Associate Director. Salary estimates are based on 114 Gameskraft salaries received from various employees of Gameskraft . Gameskraft employees rate the overall salary and benefits package 4.4/5 stars.
What is the highest salary in Gameskraft ?
The highest-paying job at Gameskraft is a Associate Director with a salary of ₹40 Lakhs to ₹75 Lakhs per year. The top 10% of employees earn more than ₹41.10 lakhs per year. The top 1% earn more than a whopping ₹100 lakhs per year.
What is the minimum salary in Gameskraft ?
Minimum salary at Gameskraft depends on the role you are applying for. For Assistant Manager the minimum salary is ₹10 Lakhs to ₹20.7 Lakhs per year, and for Copywriter the minimum salary is ₹8.5 Lakhs to ₹28 Lakhs per year and so on.
What is the salary package for freshers in Gameskraft ?
The average salary at Gameskraft for freshers varies from ₹8.5 Lakhs to ₹10.1 Lakhs per year for Business Analyst and ₹18 Lakhs to ₹37 Lakhs per year for Software Developer.
What is the notice period at Gameskraft in Customer Success, Service & Operations Department?
According to AmbitionBox, 62% of the Gameskraft employees in Customer Success, Service & Operations Department reported a notice period of 1 Month, 32% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 106 responses on AmbitionBox in last 2 years.

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Gameskraft Customer Success, Service & Operations Salaries by Location

Average annual salary in Customer Success, Service & Operations department at Gameskraft is INRunlock blur . Salary estimates are based on 114 Gameskraft latest salaries received from various employees of Gameskraft .

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