Fortinet Customer Service Professional salaries in India

Likes

Reporting leader from US Provide equal opportunity to Lear excel n grow Took care of all the ergonomics Opportunity to work on different projects

Dislikes

Office politics No salary hike No bonus No skip levels Indian based leaders (who wfh) have no idea about work env or process and can't manage people

Likes

Over here you can learn new technologies which are emerging in the market like SASE,ZTNA etc.

Dislikes

The company is still operating as a startup or worse than it. There is no work/life balance, In the name of Hybrid employees have to come 4day/week. No employee suverys are done before implementing a decision. The work culture in not inclusive. No employee benefit can be seen on daily basis like no cab facility,Have a single canteen no option for food,HR team rarely interact with the employees. High workload. More of a call center than a TAC. People leave from here within a span of max 1.5-2 years and the management are not concerned of anything.

Likes

Pros: Worklife balance, RSU part

Dislikes

Cons: No job security, HR: don't have common etiquettes, Stupid mistakes on email, send one employee's confidential document to other, HR conveys important message to employee like doing raid on employee, Hr & payroll team have no idea about employee's salary benefits. Management don't have proper vision except respective team's Director Company should improve HRBP team Should work on upskilling, having only 2-3 free certification courses in NSE rest need to purchase

Likes

Job is very secured. Onsite managers are very humble and ready to assist

Dislikes

Benefits are not that good, work life balance affects as it is not flexible with their approach. Their is no allowance (Travel, shift till 8 pm). NO work from home option as well