Fortel Hotel Front Office Executive salaries in Chennai

Likes

Accounts maintain GST proper bill only accept.

Dislikes

While my experience at Fortel Hotels has been valuable, there are several areas where I believe improvements are necessary: Management and Workplace Culture: The attitude and behavior of the Operations Manager (OM), as well as the overall culture, could benefit from greater professionalism and collaboration. Material Procurement Delays: Materials are often not purchased on time, causing operational delays and inefficiencies. Guest Experience: There seems to be insufficient focus on guest priorities, which impacts overall satisfaction. Security Concerns: Security measures are inadequate, with outdated fire safety systems, expired extinguisher cylinders (expired two years ago), and no scanner machines in place. Facility Issues: Critical systems such as fresh air ventilation for floors and rooms, and the Sewage Treatment Plant (STP), are currently non-functional. Political Environment: Staff bypass hierarchical structures and communicate directly with the MD, creating unnecessary politics and disruptions. Budget Constraints: Many essential tasks are rejected due to lack of funding, which hinders necessary improvements. To address these issues, I have initiated efforts to revamp the facilities. However, consistent support, funding, and prioritization from management are required to ensure long-term improvements.