Forcepoint Customer Service Representative salaries in India

Likes

Forcepoint is good company to work with for Salary and PF benefits.Its unique when I was working but now things have changed it is very similar to other companies.

Dislikes

Work-life balance, Managers are just postmasters of the company. Nobody is accountable for anything in the organization blame game goes on. In spite of being Top performer in the organization no recognition or reward, You will be treated like slave.

Likes

If you have reached to a point where Job security is least priority and get Salary without any learning is only mantra for your life ahead then consider joining this organization. They don't have any plans for future project, Senior leadership has no clue whatsoever in order to make sequential progress they just have Hire and Terminate policy to keep themselves engaged.

Dislikes

Bulk Hiring without correct anticipation of project Mass Termination Project and Work Culture is Toxic

Likes

You will get lots of work and learning opportunities. Really like the way cases are.

Dislikes

...tunities and most importantly no transparency between management and employee... They will fire you any time they will not pay shift allowance and food allowance on time . Delayed at least 2 month.

Likes

- Good health benefits - nice work culture - supportive management and seniors - good hike - flexible wfh option

Dislikes

- Work-life balance can get bit ugly at times, specially when there's high case flow. This is not the case always though. Normally you would have decent work-life balance. - Job security isn't there that much. But again it depends on your performance.

Likes

Most colleagues were good to work with. Management is open to listening.

Dislikes

FMLA leave policy is ambiguous and management was quick to call out performance issues upon return from FMLA. KNH is one of the most two faced managers there.