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FoodPanda

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3.8

based on 250 Reviews

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Customer Success, Service & Operations

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FoodPanda Customer Success, Service & Operations Department Salaries in India

based on 176 latest salaries
Designation Avg Annual Salary Open Jobs

Team Lead Operations

1 - 8 years exp. (15 salaries)
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₹3.5 L/yr - ₹4.4 L/yr

Operations Executive

0 - 3 years exp. (13 salaries)
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₹1.8 L/yr - ₹3.6 L/yr

Chat Support Executive

0 - 2 years exp. (11 salaries)
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₹1.8 L/yr - ₹2.9 L/yr

Senior Executive Operations

1 - 4 years exp. (6 salaries)
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₹2.8 L/yr - ₹3.8 L/yr

Starting your career? Discover FoodPanda fresher salaries in India

Customer Care Executive

0 - 2 years exp. (5 salaries)
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₹2.1 L/yr - ₹2.5 L/yr

Senior Associate

2 - 8 years exp. (5 salaries)
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₹3.4 L/yr - ₹4.8 L/yr

Operations Manager

7 - 16 years exp. (5 salaries)
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₹5.6 L/yr - ₹11.6 L/yr

Quality Analyst

1 - 3 years exp. (4 salaries)
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₹3 L/yr - ₹4 L/yr

MIS Executive

3 - 4 years exp. (3 salaries)
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₹3.1 L/yr - ₹3.3 L/yr

Team Lead

2 - 8 years exp. (3 salaries)
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₹3.9 L/yr - ₹5.4 L/yr

Senior Team Leader

9 - 10 years exp. (3 salaries)
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₹3.1 L/yr - ₹4.7 L/yr

Senior Customer Service Executive

3 - 8 years exp. (3 salaries)
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₹2.6 L/yr - ₹4.2 L/yr

Content Writer

2 years exp. (AmbitionBox Estimate)
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₹2.3 L/yr - ₹3.3 L/yr

Team Manager

5 years exp. (AmbitionBox Estimate)
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₹3.4 L/yr - ₹4.4 L/yr

SME

5 years exp. (AmbitionBox Estimate)
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₹2.8 L/yr - ₹4.1 L/yr

Content Quality Analyst

0 - 1 year exp. (AmbitionBox Estimate)
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₹2.2 L/yr - ₹2.8 L/yr

Delivery Co Coordinator

3 - 5 years exp. (AmbitionBox Estimate)
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₹2.5 L/yr - ₹2.8 L/yr

Onboarding Executive

10 - 12 years exp. (AmbitionBox Estimate)
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₹3.1 L/yr - ₹3.9 L/yr

Executive Assistant

2 years exp. (AmbitionBox Estimate)
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₹2.3 L/yr - ₹2.9 L/yr

Senior Analyst

7 - 8 years exp. (AmbitionBox Estimate)
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₹3.5 L/yr - ₹4.5 L/yr

Last Updated: 12 Dec, 2024

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1w
a technical project manager
Deadend
Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?
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Salary related reviews for FoodPanda

4.2

Rated by 34 employees for salary & benefits

Customer Response Executive in Gurgaon / Gurugram

Customer Success, Service & Operations Department

4.0
  •  posted on 06 Jun 2022
3.0
 for  Salary and Benefits

Likes

...od was good ,team leader was supportive even managers.got gifts on festivals ...and they gave 10 percent salary hike on doing extra work on festivals ....

read more

Dislikes

There was lots of politics....career growth was slow,employees were not decent ..they used bad languages.

Shift Manager in Bangalore / Bengaluru

Other Department

5.0
  •  posted on 12 Jan 2021
5.0
 for  Salary and Benefits

Likes

...gement is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

read more

Dislikes

No

HR Executive in Mumbai

Human Resources Department

5.0
  •  posted on 29 Oct 2019
5.0
 for  Salary and Benefits

Likes

Foodpanda is no1 company in food delivery services . Staff Rider's work environment fantastic .

Dislikes

It's all handling a Gurgaon. Nice our team mates is best salary will be on time to time . I love Foodpanda Company

read more

Content Executive in Gurgaon / Gurugram

Content Department

1.0
  •  posted on 26 Nov 2017
1.0
 for  Salary and Benefits

Likes

I hated working here. This is the worst company I am working with. They are using the name of content for data entry jobs.

read more

Dislikes

...you can think of the kind of teammates yourself. They treat people like labours. The salary is very less and the team lead thinks that they own you, even on your week off. This is the company that considers no personal life. No cabs. No food. No facilities for employees at all. The work management is so poor. Even if you are not well, people would expect you to give maximum output. They will never appreciate you for co-operation. You will be forced to do overtime. Sometimes you will be even forcefully asked to come on your week offs. Politics are at every stage. I don't see career growth. It feels like daily wages labours, not even like employees. No perks. Too much work on the low salary. I would recommend not to join Foodpanda if you are looking for a good company to work for.

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Content Associate in Gurgaon / Gurugram

Content Department

3.0
  •  posted on 11 Aug 2017
3.0
 for  Salary and Benefits

Likes

A young company with potential, hard working employees, almost secure jobs, good salary, decent work environment, work- life balance depended on how you tackle it

read more

Dislikes

limited growth opportunity, average appraisal system, politics limited to higher management, average learning opportunities, a little conservative when innovation comes into play

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see more salary related reviews

FoodPanda interview questions by designations

Intern (Finance Department) (1)Quality Engineer (1)Team Manager (1)Marketing Executive (1)
View all 8 interview experiences
More about working at FoodPanda

FoodPanda Salary FAQs

How much does FoodPanda pay per year?
The average FoodPanda salary ranges from approximately ₹0.2 Lakh to ₹3.5 Lakhs per year for a Telecaller and ₹22 Lakhs to ₹52 Lakhs per year for a City Head. Salary estimates are based on 176 FoodPanda salaries received from various employees of FoodPanda. FoodPanda employees rate the overall salary and benefits package 4.2/5 stars.
What is the highest salary in FoodPanda?
The highest-paying job at FoodPanda is a City Head with a salary of ₹22 Lakhs to ₹52 Lakhs per year. The top 10% of employees earn more than ₹20 lakhs per year. The top 1% earn more than a whopping ₹81.30 lakhs per year.
What is the minimum salary in FoodPanda?
Minimum salary at FoodPanda depends on the role you are applying for. For Chat Support Executive the minimum salary is ₹1.8 Lakh to ₹2.9 Lakhs per year, and for Executive the minimum salary is ₹2.3 Lakhs to ₹3.3 Lakhs per year and so on.
What is the salary package for freshers in FoodPanda?
The average salary at FoodPanda for freshers varies from ₹2.2 Lakhs to ₹2.4 Lakhs per year for Chat Support Executive and ₹2.2 Lakhs to ₹3 Lakhs per year for Operations Executive.
What is the notice period at FoodPanda in Customer Success, Service & Operations Department?
According to AmbitionBox, 76% of the FoodPanda employees in Customer Success, Service & Operations Department reported a notice period of 15 days or less, 24% reported a notice period of 1 Month.This is based on 29 responses on AmbitionBox in last 2 years.

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FoodPanda Customer Success, Service & Operations Salaries by Location

Average annual salary in Customer Success, Service & Operations department at FoodPanda is INRunlock blur . Salary estimates are based on 176 FoodPanda latest salaries received from various employees of FoodPanda.

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