FIS Senior Customer Service Associate salaries in Gurgaon / Gurugram (Updated 2025)

Likes

That time they give me work from home but now there's no such option so hybrid

Dislikes

They never increase your salary if you think after promotion you'll get more then that's your loss. After promotion you supposed to stick on the same salary. And now onwards they're providing less salary. So Good Luck

Likes

It was good till everything moved to TP

Dislikes

...e shifts they set the shift as they want to...after one week or after two week..and what you work is not enough the salary they give.

Likes

The salary and benefits is the most important for an Individual and in this company you will get higher amount of salary with great incentives . It is very excellent opportunity for freshers as this company help you to learn new skills

Dislikes

There is no work life balance.

Likes

...asuals Sometimes- One time Bonus(Based on team and Manager) Good leave policies National Holiday payout Team Outing for every quarter or Online food card. Skip level meeting Frequent feedback survey

Dislikes

...ways Night Shifts No festivals No deepavali bonus and sweets USA based shifts Not getting exact variable pay(which is mentioned in offer letter) amount on every quarter. Senior ppl's will not teach anything about product to juniors. All about the team which you go and that team manager but Company is good.

Likes

Jon Security, Organisation's brand name

Dislikes

No extra monetary benefits & reimbursements which large MNCs usually give. No annual bonus, low yearly appraisal compared to other org, Bad & incompetent lower level managers in some of the processes & teams causing bad work culture and gap between company's culture & culture in those teams they intentionally bottleneck yearly appraisal percentage at their end although it happens in some teams not in entire org. No perks like regular yearly reimbursements amount for gadgets used for doing job wfh just one time credit, no reimbursements towards physical & mental wellbeing like gym membership reimbursement/yoga classes and all.