FIS Senior Customer Service Advisor Salaries by Employees

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₹5 Lakhs - ₹6.3 Lakhs

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Avg. annual salary (AmbitionBox Estimate)

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Last Updated: 3 Jan 2024

Companies similar to FIS for Senior Customer Service Advisor

Company name	Avg Annual Salary	Open Jobs
Accenture Senior Customer Service Advisor Salary 16 - 19 years exp. (3 salaries)	₹5 L/yr - ₹7 L/yr 12% more
Concentrix Corporation Senior Customer Service Advisor Salary 1 - 5 years exp. (63 salaries)	₹2.1 L/yr - ₹4.8 L/yr 37% less
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Firstsource Solutions Senior Customer Service Advisor Salary 2 - 9 years exp. (26 salaries)	₹2 L/yr - ₹5.6 L/yr 36% less
Teleperformance Senior Customer Service Advisor Salary 0 - 10 years exp. (10 salaries)	₹1.8 L/yr - ₹4.1 L/yr 45% less
Tech Mahindra Senior Customer Service Advisor Salary 3 - 9 years exp. (9 salaries)	₹3.5 L/yr - ₹6 L/yr 18% less

Senior Customer Service Advisor salary at FIS ranges between ₹5 Lakhs to ₹6.3 Lakhs per year for employees with 4 years of experience. Salary estimates are based on 1 latest salaries received from various employees of FIS.

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Salary related reviews for FIS

Customer Service Associate in Noida (working remotely)

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 14 Nov 2024

4.0

for Salary and Benefits

Likes

That time they give me work from home but now there's no such option so hybrid

Salary - Good

Dislikes

They never increase your salary if you think after promotion you'll get more then that's your loss. After promotion you supposed to stick on the same salary. And now onwards they're providing less salary. So Good Luck

Job security - Poor

+2 more

Customer Care Executive in New Delhi

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 16 Nov 2023

2.0

for Salary and Benefits

Likes

It was good till everything moved to TP

Dislikes

...e shifts they set the shift as they want to...after one week or after two week..and what you work is not enough the salary they give.

Salary - Poor

+6 more

Customer Service Executive in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 08 Jul 2023

5.0

for Salary and Benefits

Likes

The salary and benefits is the most important for an Individual and in this company you will get higher amount of salary with great incentives . It is very excellent opportunity for freshers as this company help you to learn new skills

Salary - Excellent

+3 more

Dislikes

There is no work life balance.

Job security - Bad

Senior Analyst in Chennai

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 15 Sep 2023

4.0

for Salary and Benefits

Likes

...asuals Sometimes- One time Bonus(Based on team and Manager) Good leave policies National Holiday payout Team Outing for every quarter or Online food card. Skip level meeting Frequent feedback survey

Salary - Good

+2 more

Dislikes

...ways Night Shifts No festivals No deepavali bonus and sweets USA based shifts Not getting exact variable pay(which is mentioned in offer letter) amount on every quarter. Senior ppl's will not teach anything about product to juniors. All about the team which you go and that team manager but Company is good.

Skill development - Poor

+1 more

Analyst in Pune

Full Time

Finance & Accounting Department

3.0

• posted on 31 May 2022

2.0

for Salary and Benefits

Likes

Jon Security, Organisation's brand name

Job security - Good

Dislikes

No extra monetary benefits & reimbursements which large MNCs usually give. No annual bonus, low yearly appraisal compared to other org, Bad & incompetent lower level managers in some of the processes & teams causing bad work culture and gap between company's culture & culture in those teams they intentionally bottleneck yearly appraisal percentage at their end although it happens in some teams not in entire org. No perks like regular yearly reimbursements amount for gadgets used for doing job wfh just one time credit, no reimbursements towards physical & mental wellbeing like gym membership reimbursement/yoga classes and all.

Salary - Poor

+1 more

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1w (edited)

an inside sales executive

Unexpected job policies: stay or switch?

I recently switched jobs with a 48% hike, and my current in-hand salary is ₹35K. But after joining, I realized a few important things that weren’t mentioned during the interview. 1. No Phones or Bags Allowed – We have to keep them in lockers, which I wasn’t informed about before joining. 2. Working Saturdays – HR said all Saturdays are working but assured that one Saturday off per month would be introduced soon. I can't see that happening anytime soon 3. Phone Policy Confusion – When I asked HR why this wasn’t discussed earlier, they said it’s only for two months and won’t be the case at the new location (which was discussed earlier). But some old employees say the same rule applies there too. 4. Leaves – We get 21 paid leaves a year. I’m already thinking of switching. Would it be too soon to leave within 3 months, or should I stay for at least 6 months? Also, since I just got a good hike, how much can I ask for in my next job?

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FIS Senior Customer Service Advisor Salary FAQs

How the salary growth look like for a Senior Customer Service Advisor at FIS in India?

The salary growth for a Senior Customer Service Advisor at FIS depends on factors such as experience, performance, and promotions. On average, a Senior Customer Service Advisor can expect the following growth trajectory at FIS:

Experience	Average Salary Range
4 years	₹5.0 Lakhs to ₹6.3 Lakhs per year

and so on.

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FIS Senior Customer Service Advisor Salaries

FIS Senior Customer Service Advisor salary in India ranges between ₹5 Lakhs to ₹6.3 Lakhs. This is an estimate based on latest salaries received from employees of FIS.