Fidelis Technology Services Service Desk Engineer L2 Salaries by 4 Employees (Updated 2025)

0 - 11 years exp.

₹2.8 Lakhs - ₹7.5 Lakhs

Low Confidence

Avg. annual salary

Monthly In-hand Salary

44% more than the average Service Desk Engineer L2 Salary in IT Services & Consulting Companies for 0 - 11 years of experience

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Salaries in different departments

IT & Information Security Service Desk Engineer L2 Salary 0 - 11 years exp. (AmbitionBox Estimate)	₹3.5 L/yr - ₹7.5 L/yr
Customer Success, Service & Operations Service Desk Engineer L2 Salary 7 years exp. (AmbitionBox Estimate)	₹6.8 L/yr - ₹8.3 L/yr
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Engineering - Hardware & Networks Service Desk Engineer L2 Salary 5 years exp. (AmbitionBox Estimate)	₹2.5 L/yr - ₹3 L/yr

Last Updated: 5 Feb 2025

Companies similar to Fidelis Technology Services for Service Desk Engineer L2

Company name	Avg Annual Salary	Open Jobs
Tech Mahindra Service Desk Engineer L2 Salary 4 - 11 years exp. (5 salaries)	₹3.6 L/yr - ₹4.5 L/yr 20% less
IMSI Service Desk Engineer L2 Salary 2 - 9 years exp. (5 salaries)	₹2.2 L/yr - ₹2.7 L/yr 52% less
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Allied Digital Services Service Desk Engineer L2 Salary 7 - 11 years exp. (4 salaries)	₹3.7 L/yr - ₹5.5 L/yr 10% less
Team Computers Service Desk Engineer L2 Salary 3 - 5 years exp. (4 salaries)	₹2.9 L/yr - ₹4 L/yr 39% less
TCS Service Desk Engineer L2 Salary 3 - 6 years exp. (4 salaries)	₹3.3 L/yr - ₹8 L/yr 5% less

Service Desk Engineer L2 salary at Fidelis Technology Services ranges between ₹2.8 Lakhs to ₹7.5 Lakhs per year for employees with less than 1 year of experience to 11 years. Salary estimates are based on 4 latest salaries received from various employees of Fidelis Technology Services.

Experience wise Fidelis Technology Services Service Desk Engineer L2 salaries

Last Updated: 5 Feb 2025

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹3.2 L/yr - ₹4 L/yr
5 years (AmbitionBox Estimate)	₹2.5 L/yr - ₹3.2 L/yr
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7 years (AmbitionBox Estimate)	₹6.8 L/yr - ₹8.6 L/yr
11 years (AmbitionBox Estimate)	₹6.8 L/yr - ₹8.6 L/yr

Salary related reviews for Fidelis Technology Services

PMO Executive in Mumbai (working remotely)

Full Time

Data Science & Analytics Department

1.0

• posted on 21 Jan 2025

1.0

for Salary and Benefits

Likes

Exit formalities were smooth.

Dislikes

Salary was never on time. No performance feedback given by HR. Long working hours yet no appreciation by supervisors. Abrupt termination without a proper reason/justification.

Salary - Bad

+6 more

Application Support Engineer in Mumbai

Full Time

Production, Manufacturing & Engineering Department

1.0

• posted on 03 Dec 2024

1.0

for Salary and Benefits

Likes

they will never contact you and ask you about work.

Dislikes

salary will never given on time delay in ever month salary near by 10 to 15 days delay in salary. No increment, No support for any query, zero information from hr in any information requirement. notice period suddenly change from 2 to 3 month, your salary of last month get stuck more the 2 month.

Salary - Bad

+6 more

Human Resources Business Partner in Bangalore / Bengaluru

Full Time

Human Resources Department

4.0

• posted on 13 Feb 2024

3.0

for Salary and Benefits

Likes

Fidelis has great work culture, working environment is pleasant and flexible too. It provides work life balance, has supportive supervisors/ managers, promotes employee engagement activities & encourages employee initiatives. Company prefers WFO but in case of contingency, employees are allowed to WFH on the discretion of manager.

Skill development - Good

+3 more

Dislikes

Compensation and benefits are bit less satisfactory as compared to market standards.

Network Security Engineer in Mumbai

Full Time

IT & Information Security Department

2.0

• posted on 20 Nov 2023

1.0

for Salary and Benefits

Likes

Nothing is likely about fidelis

Skill development - Excellent

Dislikes

No salary hike. Fidelis is caring about the commission that they are getting from us. No matter how the employees are suffering at client side. Worst working culture. Pathetic work life balance

Salary - Bad

+5 more

Technical Support Engineer 1 in Pithampur

Full Time

Engineering - Hardware & Networks Department

4.0

• posted on 15 Nov 2022

4.0

for Salary and Benefits

Likes

Good to startup career

Salary - Good

+3 more

Dislikes

Fake Salary & CTC information If you get ctc 17500 your in hand salary will be 13500rs & 1500 rs will be in your PF If I assume company spend 1k rs in esic so where is going my 1500 rs

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My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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Fidelis Technology Services Service Desk Engineer L2 Salary FAQs

What is the salary of Service Desk Engineer L2 at Fidelis Technology Services ?

The average salary of a Service Desk Engineer L2 at Fidelis Technology Services in India typically ranges from ₹2.8 Lakhs to ₹7.5 Lakhs per year, depending on experience (from Fresher to 11 years).

The top 10% of Service Desk Engineer L2 at Fidelis Technology Services earn more than ₹7.5 Lakhs per year, and the top 1% earn over ₹7.5 Lakhs per year. Service Desk Engineer L2 Salaries at Fidelis Technology Services can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 4 Fidelis Technology Services employees in India.

What is the estimated take home salary of a Service Desk Engineer L2 at Fidelis Technology Services in India?

The estimated take-home salary of a Service Desk Engineer L2 at Fidelis Technology Services in India typically ranges from ₹40,074 to ₹41,238 per month. This is based on the average salary range of ₹2.8 Lakhs to ₹7.5 Lakhs per year for employees with experience ranging from Fresher to 11 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 4 salaries received from various employees of Fidelis Technology Services. Check how we calculate in-hand salary with our in-hand salary calculator.

What is the salary of a Service Desk Engineer L2 in companies similar to Fidelis Technology Services in India?

The salary of a Service Desk Engineer L2 at companies similar to Fidelis Technology Services in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

TCS	₹3.3 Lakhs to ₹8.0 Lakhs per year
Allied Digital Services	₹3.7 Lakhs to ₹5.5 Lakhs per year
Tech Mahindra	₹3.6 Lakhs to ₹4.5 Lakhs per year
Team Computers	₹2.9 Lakhs to ₹4.0 Lakhs per year
IMSI	₹2.2 Lakhs to ₹2.7 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Service Desk Engineer L2 at Fidelis Technology Services in India?

The salary growth for a Service Desk Engineer L2 at Fidelis Technology Services depends on factors such as experience, performance, and promotions. On average, a Service Desk Engineer L2 can expect the following growth trajectory at Fidelis Technology Services:

Experience	Average Salary Range
Fresher	₹3.2 Lakhs to ₹4.0 Lakhs per year
5 years	₹2.5 Lakhs to ₹3.2 Lakhs per year
7 years	₹6.8 Lakhs to ₹8.6 Lakhs per year
11 years	₹6.8 Lakhs to ₹8.6 Lakhs per year

and so on.

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Fidelis Technology Services Service Desk Engineer L2 Salaries

Fidelis Technology Services Service Desk Engineer L2 salary in India ranges between ₹2.8 Lakhs to ₹7.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 4 Fidelis Technology Services latest salaries received from various employees of Fidelis Technology Services.