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FedServ

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3.4

based on 126 Reviews

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Designation
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Ernakulam
Customer Success, Service & Operations

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FedServ Customer Success, Service & Operations Department Salaries in Ernakulam (Updated 2025)

based on 28 latest salaries
Designation Avg Annual Salary Open Jobs

Processing Executive

1 - 3 years exp. · Ernakulam (8 salaries)
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₹2 L/yr - ₹3 L/yr

Junior Process Executive

0 - 1 year exp. · Ernakulam (5 salaries)
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₹2 L/yr - ₹3 L/yr

Team Lead

3 - 4 years exp. · Ernakulam (3 salaries)
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₹3.4 L/yr - ₹3.6 L/yr

SME

2 - 4 years exp. · Ernakulam (AmbitionBox Estimate)
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₹2.5 L/yr - ₹3.2 L/yr

Starting your career? Discover FedServ fresher salaries in India

Customer Relationship Officer

2 - 3 years exp. · Ernakulam (AmbitionBox Estimate)
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₹2 L/yr - ₹2.5 L/yr

Senior Team Leader

6 - 10 years exp. · Ernakulam (AmbitionBox Estimate)
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₹3.1 L/yr - ₹4 L/yr

Phone Banking Officer

1 - 2 years exp. · Ernakulam (AmbitionBox Estimate)
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₹2.3 L/yr - ₹2.6 L/yr

Group Leader

22 years exp. · Ernakulam (AmbitionBox Estimate)
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₹3.6 L/yr - ₹4.6 L/yr

Customer Service Executive

5 years exp. · Ernakulam (AmbitionBox Estimate)
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₹2.1 L/yr - ₹2.6 L/yr

Senior Processing Executive

2 years exp. · Ernakulam (AmbitionBox Estimate)
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₹3 L/yr - ₹3.5 L/yr

BPO Executive

1 year exp. · Ernakulam (AmbitionBox Estimate)
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₹0.2 L/yr - ₹0.2 L/yr

Last Updated: 8 Feb, 2025

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2w
a senior quality lead
Help me with in hand salary
Hi All, I'm so much confused in calculating my in hand salary by excluding the variable pay. Anyhow variable pay will have 30% tax directly on it. So by excluding If I calculate my monthly inhand using old and as well as new regime of 2025. I don't know which one to choose and which is best for me. Currently 80C is 1.5lakhs and 80D is 50k and Rent paid was around 75k help me to calculate in hand as per the above assumptions
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Salary related reviews for FedServ

3.0

Rated by 2 employees for salary & benefits

Network Support Engineer in Visakhapatnam

Full Time

 · 

Engineering - Hardware & Networks Department

1.0
  •  posted on 24 Sep 2024
1.0
 for  Salary and Benefits

Likes

There is nothing to say

Dislikes

...teria,Far from city,you can't go out during office hours for lunch or any thing.If your working our less than 8 hours ur salary will be detected.Transport bus will not wait for you.No snacks,we cannot talk to other colleagues during office hours.

read more
  • Salary - Bad
    • +6 more

Processing Executive in Kochi

Full Time

 · 

BFSI, Investments & Trading Department

3.0
  •  posted on 02 Jul 2023
2.0
 for  Salary and Benefits

Likes

Job security -They will not fire you from the job for the reasons other than violation of data confidentiality and any other serious activities in the premises. Work Life Balance Nice work culture HR and Managers are very friendly

read more
  • Job security - Good
    • +1 more

Dislikes

Poor salary package. Low chances for appraisal and salary increment

  • Salary - Poor
    • +2 more

Trade Finance in Visakhapatnam

Full Time

 · 

Research & Development Department

3.0
  •  posted on 29 Dec 2024
1.0
 for  Salary and Benefits

Likes

You can learn banking related skills and more knowledge in it 😃

  • Skill development - Good
    • +1 more

Dislikes

Dislike how many years you work here no salary improvement position never change you will be still junior process associate only for everything they detect from the salary

read more
  • Salary - Bad
    • +4 more

Junior Process Executive in Visakhapatnam

Engineering - Software & QA Department

5.0
  •  posted on 09 Apr 2022
5.0
 for  Salary and Benefits

Likes

Good environment to work and culture. The best platform with good culture. Teammates are supportive with us. More over less pressure and good hikes. Bonus will be good

read more
  • Salary - Excellent
    • +6 more

Dislikes

Salary as well as career growth will be slow compared to MNC companies.

JPA in Visakhapatnam

Financial Services Department

3.0
  •  posted on 29 Jun 2022
2.0
 for  Salary and Benefits

Likes

There is no work pressure.Infact one can enjoy the work

  • Skill development - Excellent
    • +4 more

Dislikes

...you want to pursue higher education, leaves are not granted for attending exams.No salary hike for a long time.Sanitation facilities are average.No transport facility in case of emergency

read more
  • Salary - Poor
    • +1 more
see more salary related reviews

FedServ interview questions by designations

Junior Process Executive (2)HR Executive (1)Relationship Executive (1)Team Manager (1)
View all 10 interview experiences

Know more about FedServ Ernakulam

More about working at FedServ

FedServ Salary FAQs

How much does FedServ pay per year?
The average FedServ salary ranges from approximately ₹1.2 Lakh to ₹2.4 Lakhs per year for a Senior Phone Banking Officer and ₹4.5 Lakhs to ₹6 Lakhs per year for a Deputy Relationship Manager. Salary estimates are based on 28 FedServ salaries received from various employees of FedServ. FedServ employees rate the overall salary and benefits package 3.0/5 stars.
What is the highest salary in FedServ?
The highest-paying job at FedServ is a Deputy Relationship Manager with a salary of ₹4.5 Lakhs to ₹6 Lakhs per year. The top 10% of employees earn more than ₹4.50 lakhs per year. The top 1% earn more than a whopping ₹12.55 lakhs per year.
What is the minimum salary in FedServ?
Minimum salary at FedServ depends on the role you are applying for. For Junior Process Associate the minimum salary is ₹1.5 Lakh to ₹2.5 Lakhs per year, and for Phone Banking Officer the minimum salary is ₹1.8 Lakh to ₹2.7 Lakhs per year and so on.
What is the salary package for freshers in FedServ?
The average salary at FedServ for freshers varies from ₹1.4 Lakh to ₹1.7 Lakh per year for Team Member and ₹2.5 Lakhs to ₹3 Lakhs per year for Relationship Manager.
What is the notice period at FedServ in Customer Success, Service & Operations Department in Ernakulam?
According to AmbitionBox, 50% of the FedServ employees in Customer Success, Service & Operations Department in Ernakulam reported a notice period of 2 Months, 37% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 30 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at FedServ , Ernakulam is INRunlock blur . Salary estimates are based on 28 FedServ latest salaries received from various employees of FedServ.

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