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FedServ

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3.5

based on 103 Reviews

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Ernakulam
Customer Success, Service & Operations

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FedServ Customer Success, Service & Operations Department Salaries in Ernakulam

based on 26 latest salaries
Designation Avg Annual Salary Open Jobs

Processing Executive

1 - 3 years exp. · Ernakulam (8 salaries)
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₹2 L/yr - ₹3 L/yr

Junior Process Executive

0 - 1 year exp. · Ernakulam (4 salaries)
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₹2 L/yr - ₹3 L/yr

Customer Relationship Officer

2 - 3 years exp. · Ernakulam (AmbitionBox Estimate)
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₹1.9 L/yr - ₹2.5 L/yr

Senior Team Leader

6 - 10 years exp. · Ernakulam (AmbitionBox Estimate)
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₹3.1 L/yr - ₹4 L/yr

Starting your career? Discover FedServ fresher salaries in India

Phone Banking Officer

1 - 2 years exp. · Ernakulam (AmbitionBox Estimate)
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₹2.5 L/yr - ₹3 L/yr

Customer Service Executive

5 - 6 years exp. · Ernakulam (AmbitionBox Estimate)
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₹2.1 L/yr - ₹2.6 L/yr

SME

2 years exp. · Ernakulam (AmbitionBox Estimate)
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₹2.6 L/yr - ₹3.3 L/yr

Team Lead

4 years exp. · Ernakulam (AmbitionBox Estimate)
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₹3.4 L/yr - ₹3.6 L/yr

Quality Analyst

7 years exp. · Ernakulam (AmbitionBox Estimate)
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₹3 L/yr - ₹3.8 L/yr

Group Leader

22 years exp. · Ernakulam (AmbitionBox Estimate)
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₹3.6 L/yr - ₹4.6 L/yr

Senior Processing Executive

2 years exp. · Ernakulam (AmbitionBox Estimate)
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₹3 L/yr - ₹3.5 L/yr

BPO Executive

1 year exp. · Ernakulam (AmbitionBox Estimate)
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₹0.2 L/yr - ₹0.2 L/yr

Last Updated: 17 Dec, 2024

Top trending discussions

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Salary Discussions, Hike & Promotions
1w
a technical project manager
Deadend
Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?
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Salary related reviews for FedServ

3.0

Rated by 2 employees for salary & benefits

Software Engineer in Kochi

Full Time

 · 

Engineering - Software & QA Department

3.0
  •  posted on 05 Jul 2024
1.0
 for  Salary and Benefits

Likes

There is no work pressure, and the work-life balance is good.

Dislikes

I have not experienced any salary hikes or career growth during my time here. It feels like a waste of my career potential. If you're considering working here, I recommend looking for a company that values and nurtures professional development. Your career and growth prospects deserve better opportunities.

read more

Network Support Engineer in Visakhapatnam

Full Time

 · 

Engineering - Hardware & Networks Department

1.0
  •  posted on 24 Sep 2024
1.0
 for  Salary and Benefits

Likes

There is nothing to say

Dislikes

...teria,Far from city,you can't go out during office hours for lunch or any thing.If your working our less than 8 hours ur salary will be detected.Transport bus will not wait for you.No snacks,we cannot talk to other colleagues during office hours.

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Processing Executive in Kochi

Full Time

 · 

BFSI, Investments & Trading Department

3.0
  •  posted on 02 Jul 2023
2.0
 for  Salary and Benefits

Likes

Job security -They will not fire you from the job for the reasons other than violation of data confidentiality and any other serious activities in the premises. Work Life Balance Nice work culture HR and Managers are very friendly

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Dislikes

Poor salary package. Low chances for appraisal and salary increment

Junior Process Executive in Visakhapatnam

Engineering - Software & QA Department

5.0
  •  posted on 09 Apr 2022
5.0
 for  Salary and Benefits

Likes

Good environment to work and culture. The best platform with good culture. Teammates are supportive with us. More over less pressure and good hikes. Bonus will be good

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Dislikes

Salary as well as career growth will be slow compared to MNC companies.

JPA in Visakhapatnam

Financial Services Department

3.0
  •  posted on 29 Jun 2022
2.0
 for  Salary and Benefits

Likes

There is no work pressure.Infact one can enjoy the work

Dislikes

...you want to pursue higher education, leaves are not granted for attending exams.No salary hike for a long time.Sanitation facilities are average.No transport facility in case of emergency

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see more salary related reviews

FedServ interview questions by designations

Junior Process Executive (2)Processing Executive (1)Deputy Relationship Manager (1)Banking Officer (1)
View all 10 interview experiences

Know more about FedServ Ernakulam

More about working at FedServ

FedServ Salary FAQs

How much does FedServ pay per year?
The average FedServ salary ranges from approximately ₹1.2 Lakh to ₹1.4 Lakh per year for a Senior Phone Banking Officer and ₹4.5 Lakhs to ₹6 Lakhs per year for a Deputy Relationship Manager. Salary estimates are based on 26 FedServ salaries received from various employees of FedServ. FedServ employees rate the overall salary and benefits package 3.0/5 stars.
What is the highest salary in FedServ?
The highest-paying job at FedServ is a Deputy Relationship Manager with a salary of ₹4.5 Lakhs to ₹6 Lakhs per year. The top 10% of employees earn more than ₹4.50 lakhs per year. The top 1% earn more than a whopping ₹12.99 lakhs per year.
What is the minimum salary in FedServ?
Minimum salary at FedServ depends on the role you are applying for. For Junior Process Associate the minimum salary is ₹1.5 Lakh to ₹2.5 Lakhs per year, and for Phone Banking Officer the minimum salary is ₹1.8 Lakh to ₹3.2 Lakhs per year and so on.
What is the salary package for freshers in FedServ?
The average salary at FedServ for freshers varies from ₹1.5 Lakh to ₹2 Lakhs per year for Team Member and ₹2.5 Lakhs to ₹3 Lakhs per year for Relationship Manager.
What is the notice period at FedServ in Customer Success, Service & Operations Department in Ernakulam?
According to AmbitionBox, 54% of the FedServ employees in Customer Success, Service & Operations Department in Ernakulam reported a notice period of 2 Months, 35% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 28 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at FedServ , Ernakulam is INRunlock blur . Salary estimates are based on 26 FedServ latest salaries received from various employees of FedServ.

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