Exela Technologies Senior Customer Service Representative Salaries by 4 Employees

5 - 13 years exp.

₹3 Lakhs - ₹5.2 Lakhs

Low Confidence

Avg. annual salary

Monthly In-hand Salary

At par with the average Senior Customer Service Representative Salary in IT Services & Consulting Companies for 5 - 13 years of experience

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Salaries in different departments

Customer Success, Service & Operations Senior Customer Service Representative Salary 5 - 10 years exp. (3 salaries)	₹3 L/yr - ₹4.2 L/yr
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CSR & Social Service Senior Customer Service Representative Salary 13 years exp. (AmbitionBox Estimate)	₹4.7 L/yr - ₹5.7 L/yr

Last Updated: 2 Oct 2024

Companies similar to Exela Technologies for Senior Customer Service Representative

Company name	Avg Annual Salary	Open Jobs
Trimble Senior Customer Service Representative Salary 1 - 10 years exp. (5 salaries)	₹4.8 L/yr - ₹6 L/yr 35% more
TransUnion Senior Customer Service Representative Salary 2 - 5 years exp. (4 salaries)	₹5.4 L/yr - ₹6 L/yr 40% more
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Wipro Digital Senior Customer Service Representative Salary 1 - 3 years exp. (3 salaries)	₹3 L/yr - ₹4.6 L/yr 1% more
Unisys Senior Customer Service Representative Salary 1 - 3 years exp. (3 salaries)	₹2.6 L/yr - ₹4.6 L/yr 7% less
Concentrix Corporation Senior Customer Service Representative Salary 1 - 6 years exp. (983 salaries)	₹1.4 L/yr - ₹6 L/yr 8% less

Senior Customer Service Representative salary at Exela Technologies ranges between ₹3 Lakhs to ₹5.2 Lakhs per year for employees with experience between 5 years to 13 years. Salary estimates are based on 4 latest salaries received from various employees of Exela Technologies.

Experience wise Exela Technologies Senior Customer Service Representative salaries

Last Updated: 2 Oct 2024

Experience	Avg Annual Salary
5 years (AmbitionBox Estimate)	₹2.7 L/yr - ₹3.4 L/yr
6 years (AmbitionBox Estimate)	₹2.8 L/yr - ₹3.6 L/yr
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7 years (AmbitionBox Estimate)	₹3.1 L/yr - ₹4 L/yr
8 years (AmbitionBox Estimate)	₹3.4 L/yr - ₹4.3 L/yr
9 years (AmbitionBox Estimate)	₹3.6 L/yr - ₹4.6 L/yr
10 years (AmbitionBox Estimate)	₹3.9 L/yr - ₹4.9 L/yr
11 years (AmbitionBox Estimate)	₹4.1 L/yr - ₹5.3 L/yr
12 years (AmbitionBox Estimate)	₹4.4 L/yr - ₹5.6 L/yr
13 years (AmbitionBox Estimate)	₹4.6 L/yr - ₹5.9 L/yr

View all

Similar Designation salaries in Exela Technologies

Customer Service Representative Salary

(11 salaries)

₹1.8 L/yr - ₹3.75 L/yr

Senior Customer Service Executive Salary

(10 salaries)

₹1.7 L/yr - ₹3 L/yr

Customer Service Executive Salary

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₹1.15 L/yr - ₹3.5 L/yr

Customer Service Associate Salary

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₹1.6 L/yr - ₹3.5 L/yr

Customer Care Executive Salary

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₹1.4 L/yr - ₹4.45 L/yr

Customer Support Executive Salary

(6 salaries)

₹1.05 L/yr - ₹3 L/yr

Customer Support Associate Salary

(AmbitionBox Estimate)

₹2.4 L/yr - ₹3.1 L/yr

Senior Process Associate Salary

(44 salaries)

₹1.4 L/yr - ₹4.5 L/yr

Senior Associate Salary

(65 salaries)

₹1.15 L/yr - ₹4.1 L/yr

Back Office Executive Salary

(66 salaries)

₹1.35 L/yr - ₹2.7 L/yr

Salary related reviews for Exela Technologies

4.1

Rated by 3 employees for salary & benefits

Operations Manager in Pune

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 07 Jun 2023

1.0

for Salary and Benefits

Likes

Only good thing is salary comes on time

Dislikes

No growth, No incentive paid, no work ethics, egoistic management, self centric supervisors who don't know team management, if there is someone who is an old work horse like been there for 20years, he or she will get their way even if it costs the business to loose.....

Salary - Bad

+6 more

Senior Process Associate in 458-A, Bharathiyar Street, KK Nagar, Madurai 625020

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 05 Jan 2023

3.0

for Salary and Benefits

Likes

Such a best strat up of carrier for freshers. ₹10,000(from 2023 onwards) salary for new joining. Annually ₹1000 increment. On time salary & bonus. If you completed 5 years got graduaty amount & pf pension amount fully ( If proper relieving only). Give priority for who willing to work night shifts. (For Claims Adjudication process). 2 days leave for claims Adjudication process only.

Job security - Good

+2 more

Dislikes

BE gradutes are strictly prohibited. Kindly Avoid those guise to put your steps in this company. Incentives are providing delayed. ( After change as exela technologies). Married girls who have kids are strictly prohibited.

Promotions - Bad

Team Lead in Guindy

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 25 Jun 2024

1.0

for Salary and Benefits

Likes

Only Salary will credit on end of every month sharply

Dislikes

If any Star below single star would opt that, Nil Job Guarantee. Worthless politics, Worst HR as well as no employee care. Not capable to retain the projects. Worst Transition and Crm team

Salary - Bad

+5 more

Process Associate in Chennai

Customer Success, Service & Operations Department

2.0

• posted on 27 Aug 2021

1.0

for Salary and Benefits

Likes

they don't increase salary also don't provide the incentives.. they provide only low salary. also rude hr and manager. work pressure is high.. don't apply in this company

Dislikes

low salary.. never increase it.. disrespect of working staff

Salary - Bad

+6 more

Customer Service Executive in Pune

Customer Success, Service & Operations Department

4.0

• posted on 11 Sep 2018

3.0

for Salary and Benefits

Likes

Internal team bonding is great but there is no chance for growth

Dislikes

Salary is too low and the growth is almost none. Appraisal is in 0.00% just like lucky draw scheme If u know and in touch with management then everything will be possible. No requirement of talent only u have to good with management. Worst politics ever seen.

Job security - Bad

+3 more

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Salary Discussions, Hike & Promotions

My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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Exela Technologies Senior Customer Service Representative Salary FAQs

What is the salary of Senior Customer Service Representative at Exela Technologies ?

The average salary of a Senior Customer Service Representative at Exela Technologies in India typically ranges from ₹3.0 Lakhs to ₹5.2 Lakhs per year, depending on experience (from 5 years to 13 years).

The top 10% of Senior Customer Service Representative at Exela Technologies earn more than ₹5.2 Lakhs per year, and the top 1% earn over ₹5.2 Lakhs per year. Senior Customer Service Representative Salaries at Exela Technologies can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 4 Exela Technologies employees in India.

What is the estimated take home salary of a Senior Customer Service Representative at Exela Technologies in India?

The estimated take-home salary of a Senior Customer Service Representative at Exela Technologies in India typically ranges from ₹29,704 to ₹31,022 per month. This is based on the average salary range of ₹3.0 Lakhs to ₹5.2 Lakhs per year for employees with experience ranging from 5 years to 13 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 4 salaries received from various employees of Exela Technologies. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than Exela Technologies for Senior Customer Service Representative in India?

TransUnion	₹5.4 Lakhs to ₹6.0 Lakhs per year
Trimble	₹4.8 Lakhs to ₹6.0 Lakhs per year
Wipro Digital	₹3.0 Lakhs to ₹4.6 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Exela Technologies, depending on the role and experience level.

What is the salary of a Senior Customer Service Representative in companies similar to Exela Technologies in India?

The salary of a Senior Customer Service Representative at companies similar to Exela Technologies in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Unisys	₹2.6 Lakhs to ₹4.6 Lakhs per year
Concentrix Corporation	₹1.4 Lakhs to ₹6.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Senior Customer Service Representative at Exela Technologies in India?

The salary growth for a Senior Customer Service Representative at Exela Technologies depends on factors such as experience, performance, and promotions. On average, a Senior Customer Service Representative can expect the following growth trajectory at Exela Technologies:

Experience	Average Salary Range
5 years	₹2.7 Lakhs to ₹3.4 Lakhs per year
6 years	₹2.8 Lakhs to ₹3.6 Lakhs per year
7 years	₹3.1 Lakhs to ₹4.0 Lakhs per year
8 years	₹3.4 Lakhs to ₹4.3 Lakhs per year

and so on.

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Exela Technologies Senior Customer Service Representative Salaries

Exela Technologies Senior Customer Service Representative salary in India ranges between ₹3 Lakhs to ₹5.2 Lakhs with an average annual salary of ₹. Salary estimates are based on 4 Exela Technologies latest salaries received from various employees of Exela Technologies.

Exela Technologies Senior Customer Service Representative salaries in India

Companies similar to Exela Technologies for Senior Customer Service Representative

Latest annual salaries shared by Exela Technologies Senior Customer Service Representative

Experience wise Exela Technologies Senior Customer Service Representative salaries

Similar Designation salaries in Exela Technologies

Salary related reviews for Exela Technologies

Operations Manager in Pune

Senior Process Associate in 458-A, Bharathiyar Street, KK Nagar, Madurai 625020

Team Lead in Guindy

Process Associate in Chennai

Customer Service Executive in Pune

Exela Technologies Senior Customer Service Representative Salary FAQs

Tell us how to improve this page.