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ESAF Small Finance Bank

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3.7

based on 2k Reviews

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Customer Service Executive
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ESAF Small Finance Bank Customer Service Executive Salaries in India (Updated 2025)

based on 227 latest salaries
Explore Salaries by Departments
BFSI, Investments & Trading Customer Success, Service & Operations Finance & Accounting Sales & Business Development + 6 more
Designation Avg Annual Salary Open Jobs

Customer Service Executive

0 - 3 years exp. (215 salaries)
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₹1.2 L/yr - ₹3.5 L/yr

Regional HR

4 - 8 years exp. (11 salaries)
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₹3.4 L/yr - ₹7 L/yr

Senior Relationship Officer

0 - 8 years exp. (11 salaries)
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₹2.5 L/yr - ₹4 L/yr

Senior Officer 2

2 - 5 years exp. (11 salaries)
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₹4 L/yr - ₹4.7 L/yr

Operations Executive

0 - 5 years exp. (10 salaries)
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₹1.9 L/yr - ₹4.3 L/yr

Regional Marketing Manager

9 - 16 years exp. (10 salaries)
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₹5 L/yr - ₹8.5 L/yr

Divisional Manager

6 - 17 years exp. (10 salaries)
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₹3.8 L/yr - ₹6.3 L/yr

Area Credit Manager

6 - 13 years exp. (9 salaries)
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₹4.7 L/yr - ₹10.5 L/yr

Gold Loan Operations Officer

0 - 6 years exp. (9 salaries)
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₹3 L/yr - ₹4 L/yr

Head Cashier

1 - 6 years exp. (9 salaries)
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₹2.8 L/yr - ₹4 L/yr

Deputy Manager Operations

4 - 14 years exp. (9 salaries)
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₹5 L/yr - ₹6.5 L/yr

Data Analyst

1 - 3 years exp. (9 salaries)
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₹4.2 L/yr - ₹6.5 L/yr

HR Officer

0 - 3 years exp. (9 salaries)
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₹2 L/yr - ₹3.7 L/yr

Senior IT Officer

1 - 6 years exp. (9 salaries)
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₹3.4 L/yr - ₹4.3 L/yr

Collections Executive

0 - 2 years exp. (9 salaries)
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₹1.8 L/yr - ₹3 L/yr

Micro Banking Officer

1 - 5 years exp. (9 salaries)
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₹2 L/yr - ₹4.2 L/yr

Officer Grade 1

0 - 3 years exp. (8 salaries)
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₹2.5 L/yr - ₹3.5 L/yr

Regional Head

19 - 25 years exp. (8 salaries)
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₹20.3 L/yr - ₹33 L/yr

Field Officer

0 - 5 years exp. (8 salaries)
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₹1.7 L/yr - ₹3 L/yr

Finance Executive

1 - 4 years exp. (8 salaries)
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₹1.5 L/yr - ₹3 L/yr

Management Trainee

1 - 2 years exp. (8 salaries)
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₹3.3 L/yr - ₹7.6 L/yr

Last Updated: 3 Jan, 2025

Top trending discussions

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Salary Discussions, Hike & Promotions
1w (edited)
an inside sales executive
Unexpected job policies: stay or switch?
I recently switched jobs with a 48% hike, and my current in-hand salary is ₹35K. But after joining, I realized a few important things that weren’t mentioned during the interview. 1. No Phones or Bags Allowed – We have to keep them in lockers, which I wasn’t informed about before joining. 2. Working Saturdays – HR said all Saturdays are working but assured that one Saturday off per month would be introduced soon. I can't see that happening anytime soon 3. Phone Policy Confusion – When I asked HR why this wasn’t discussed earlier, they said it’s only for two months and won’t be the case at the new location (which was discussed earlier). But some old employees say the same rule applies there too. 4. Leaves – We get 21 paid leaves a year. I’m already thinking of switching. Would it be too soon to leave within 3 months, or should I stay for at least 6 months? Also, since I just got a good hike, how much can I ask for in my next job?
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Salary related reviews for ESAF Small Finance Bank

3.6

Rated by 58 employees for salary & benefits

Customer Service Executive in Kottayam

Full Time

 · 

Other Department

2.0
  •  posted on 12 Feb 2025
3.0
 for  Salary and Benefits

Likes

Salary were credited on preferred time

Dislikes

Firstly they said they will support us but lately it doesn't. The superiors gives us much pressure and also the mental health become worst. Poor customer dealings..during trainning they said like its a hybrid type work but its purely field work. And the working time they said that its 9-5 but we have to work from 8-8:30😂

read more
  • Skill development - Poor
    • +4 more

Customer Service Executive in Chennai

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 18 Sep 2024
3.0
 for  Salary and Benefits

Likes

Good salary and benefits

  • Job security - Good

Dislikes

Company is good with salary and benifits but working environment and colleagues are very bad they give torture and mind f***.back there I'm worked as customer service executive(CSE) while worked there if customer couldn't pay their amount CLUSTER HEAD and CUSTOMER SERVICE MANAGER (CSM) give pressure to pay our money to customer account.if I refuse to do that they blackmail me to do that work....WORST EXPERIENCE IN MY LIFE PLEASE DON'T RECOMMEND THIS

read more
  • Promotions - Poor
    • +3 more

Customer Service Executive in Dabra

Full Time

 · 

Finance & Accounting Department

5.0
  •  posted on 11 Nov 2024
3.0
 for  Salary and Benefits

Likes

I liked this work because I don't have to work for anyone, here the work is mine and the field is mine as well where everybody calls me Sir and Madam and doing the work depends on oneself, away from work,

read more
  • Skill development - Good
    • +1 more

Dislikes

Here the incentive is less and the salary is also less and the timing is also 6-45 in the morning and in the evening it is 7 to 8

read more
  • Promotions - Poor

Relationship Manager in Idukki

Full Time

 · 

Finance & Accounting Department

4.0
  •  posted on 31 Jan 2025
3.0
 for  Salary and Benefits

Likes

In our branch is like family,that is major likely factor to me

  • Skill development - Excellent
    • +2 more

Dislikes

Salary,Promotion and transfer My home is 50km far from my branch and I am Daily travelling here to my home and also some days branch close after 7.30pm, also I am not comfortable to this situation Employee satisfaction is a major factor

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Deputy Manager in Thrissur

Full Time

 · 

BFSI, Investments & Trading Department

3.0
  •  posted on 05 Aug 2024
1.0
 for  Salary and Benefits

Likes

Work life balance. Approachable team leads and heads. Positive work environment. Decent opportunities.

  • Job security - Excellent
    • +2 more

Dislikes

...licies like this which will hamper your growth, learning and financial planning. Also they will not pay your performance bonus even if it is written on your offer letter, as they think its bank's discretion. Don't join ESAF save your money and career. My only suggestion to ESAF is change full HR and bring people who are experienced in HR.

read more
  • Salary - Bad
    • +3 more
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Average annual salary for Customer Service Executive in ESAF Small Finance Bank is INRunlock blur . Salary estimates are based on 200+ ESAF Small Finance Bank latest salaries received from various employees of ESAF Small Finance Bank.

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