Equiniti Customer Service Representative salaries in Chennai

Likes

Good work environment but worst management especially Nalini. IJP hikes are so biased that performing candidates don't get good and feet lickers get high package.

Dislikes

A**ho**s like Nalini .who only favour women employee and try to micromanage by saying should not talk and what dress to wear should be taken action on ..orelse this company won't survive as many agents are leaving jobs or searching new one because of her.

Likes

EQ is a good company and It’s a good place for freshers. No pressure

Dislikes

...leaves restricting are high and it’s not flexible for the CEC process employees. I have been in voice process previously in other companies but the pay scale is really low compared to the organisation

Likes

work life balance, fixed weekends off, two way cabs. less pressure, ambience

Dislikes

...ery difficult to reach to someone in finance team both in chennai and Bangalore. night shift allowance are not paid on time and even after sending so many mails, they don't give a damn about replying. its our money we are asking, not yours lazy idiots., If higher management is seeing this, ask your finance team to have somee courtesy to reply. we are not working for free here. especially the US staffs are the ones who are suffering because of their carelessness. People in TRIL should have one person in finance team to speak to them directly.

Likes

No overtime, extra hours Free cab service (doorstep pickup & drop) Fixed weekend offs Good package at the time of joining

Dislikes

Unnecessary and conflicting updates from the onshore often which makes confusing in the work Breaks are scheduled in such a way that it is not suitable for Indian timings No employees suggestions are considered for process welfare

Likes

Work life balance

Dislikes

Salary is based on market standards and your performance is not considered Promotion is based on 30 mins interview and not based on performance for the year(s). An individual with average communication will not get through even if he/she is hardworking... People who speak well will get through.