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3.6

based on 37 Reviews

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Bangalore / Bengaluru
Customer Success, Service & Operations

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EpiFi Customer Success, Service & Operations Department Salaries in Bangalore / Bengaluru

based on 20 latest salaries
Designation Avg Annual Salary Open Jobs

Risk Operations Analyst

3 - 6 years exp. · Bangalore / Bengaluru (4 salaries)
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₹4.1 L/yr - ₹11.5 L/yr

Risk Analyst

3 - 4 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹5.5 L/yr - ₹6.1 L/yr

SME

7 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹7.2 L/yr - ₹9.2 L/yr

Team Lead

4 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹6.8 L/yr - ₹8.6 L/yr

Starting your career? Discover EpiFi fresher salaries in India

Customer Support Executive

Fresher · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹2.9 L/yr - ₹3.7 L/yr

Senior Lead Consultant

7 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹6.6 L/yr - ₹8.5 L/yr

Operations Specialist

4 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹8.4 L/yr - ₹10.8 L/yr

Operations Manager

8 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹19.1 L/yr - ₹24.4 L/yr

Customer Success Executive

2 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹3.8 L/yr - ₹4.9 L/yr

Customer Success Analyst

10 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹8.6 L/yr - ₹10.9 L/yr

Escalations Specialist

8 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹9.4 L/yr - ₹12 L/yr

Head Customer Experience

17 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹36 L/yr - ₹46 L/yr

Senior Escalation Specialist

6 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹6.6 L/yr - ₹8.5 L/yr

Operations Analyst

4 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹4.5 L/yr - ₹5.8 L/yr

Senior Manager

14 - 15 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹34.9 L/yr - ₹44.6 L/yr

Last Updated: 1 Feb, 2025

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fathersahaab
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New Job, Higher Pay, Now I’m Feeling Awkward
I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!
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Salary related reviews for EpiFi

2.0

Rated by 2 employees for salary & benefits

Risk Analyst in Bangalore / Bengaluru

Full Time

 · 

Risk Management & Compliance Department

4.0
  •  posted on 10 Oct 2024
4.0
 for  Salary and Benefits

Likes

Everything except 1

  • Salary - Good
    • +5 more

Dislikes

There should be manager rating system given by each employee working under him/her every month. So that manager can know their limits and behave properly like a human with her subordinates. This part is not visible easily to the senior managers or operation head or HR. And employees can not go and complain about his manager because they dont want to loose there job because the favour is always with the manager because manager is taking care of so many things and employees are focused only on one job. I know this line is difficult to digest specially for HR’s but this is reality. Most of the MNC follows this system of rating his manager. Thats the reason the managers behave nicely with each employee.

read more

Backend Developer in Bangalore / Bengaluru

Full Time

 · 

BFSI, Investments & Trading Department

2.0
  •  posted on 23 Jun 2023
2.0
 for  Salary and Benefits

Likes

Great tech culture and learning in the company

  • Skill development - Good

Dislikes

extremely bad work life balance , product managers are not competent ,engineering managers don't know what going in the team , co founders are bad at management . job security is negligible they fired many by saying they are doing reorg . Co founders and manager points you out if you leave before 7pm or come after 10am.

read more
  • Salary - Poor
    • +4 more

Marketing Executive in Bangalore / Bengaluru

Full Time

 · 

Marketing & Communication Department

4.0
  •  posted on 03 Jun 2023
3.0
 for  Salary and Benefits

Likes

Some of the best talent under one roof. Some very approachable, friendly and hardworking people here.

Dislikes

Unable to maintain healthy culture while scaling. Quiet firings have been frequent since January '23.

  • Skill development - Poor
    • +2 more

Risk Analyst in Bangalore / Bengaluru

Full Time

 · 

Other Department

5.0
  •  posted on 25 Jan 2025
4.0
 for  Salary and Benefits

Likes

Healthy work environment with motivated and goal-oriented Culture that values flexibility, work-life balance, and fair pay It aligns perfectly with my career aspirations and personal interests

read more
  • Salary - Good
    • +5 more

Dislikes

Desire to switch industries or change careers

see more salary related reviews

EpiFi interview questions by designations

Production Analyst (2)Software Engineer (1)Senior Software Engineer (1)Senior Product Analyst (1)
View all 6 interview experiences

Know more about EpiFi Bangalore / Bengaluru

More about working at EpiFi

EpiFi Salary FAQs

How much does EpiFi pay per year?
The average EpiFi salary ranges from approximately ₹3.8 Lakhs to ₹7 Lakhs per year for a Softwaretest Engineer and ₹31 Lakhs to ₹60 Lakhs per year for a Senior Software Engineer. Salary estimates are based on 20 EpiFi salaries received from various employees of EpiFi. EpiFi employees rate the overall salary and benefits package 2.0/5 stars.
What is the highest salary in EpiFi?
The highest-paying job at EpiFi is a Senior Software Engineer with a salary of ₹31 Lakhs to ₹60 Lakhs per year. The top 10% of employees earn more than ₹40 lakhs per year. The top 1% earn more than a whopping ₹60 lakhs per year.
What is the minimum salary in EpiFi?
Minimum salary at EpiFi depends on the role you are applying for. For Risk Analyst the minimum salary is ₹4.3 Lakhs to ₹8 Lakhs per year, and for Data Analyst the minimum salary is ₹4.5 Lakhs to ₹13.8 Lakhs per year and so on.
What is the notice period at EpiFi in Customer Success, Service & Operations Department in Bangalore / Bengaluru?
According to AmbitionBox, 76% of the EpiFi employees in Customer Success, Service & Operations Department in Bangalore / Bengaluru reported a notice period of 1 Month, 19% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 21 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at EpiFi , Bangalore / Bengaluru is INRunlock blur . Salary estimates are based on 20 EpiFi latest salaries received from various employees of EpiFi.

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