Enphase Energy Customer Service Lead salaries in India

Likes

They give good overtime amount but you have to work more for that too.

Dislikes

No hikes to employees since two to three years no bonus they will always create a fear stating that if you don't perform we will kick you out.

Likes

Nothing much to speak

Dislikes

... years ,stock values have plummeted,effectively reducing employees' salaries. 8. Inequitable salary structure : PMO roles have significantly lower salaries compared to engineering and product mgmt teams,despite being help responsible for project failures. 9. Layoff and Uncertainties : The company has conducted multiple layoffs without clear criteria,leave employees on edge. Those who doesn't put oil on boss are more likely to be let go 10. Lack of Vision and direction: The company's long term vision is unclear. CEO is busy in reviewing weekly releases. Dont spend much time on future vision. They mostly work on short term vision and take drastic action. That is everything becomes critical and team has to slog to complete within short span of time. Employee retention is very low,with most people leaving within in a year or two. The exceptions are those who joined long back with $17 or less stock value. Ironically,these individuals tend to be less productive. Additionally a few long tenured Engineering managers in the cloud division have mastered the art of delegating tasks and avoiding actual work and not visible for long time.

Likes

good management for investors. Able to maintain gross margin of 45-50% in tuff market times also.

Dislikes

...dle management. They will get top college grads and unable to use them properly. Bonus and hikes is just joke. Hikes based on visibility and managers (peer managers too).need to work on overnights and one day you will be get fired 😤. It’s People managed organisation. HRs policies will restrict to PPTs.

Likes

Salary and Pay is good compared to other company.

Dislikes

Work is overloaded. Poor toxic environment from Management. Personal property of director, micro management at toxic level No hike or raise since 2 years, everyone working on same Salary Promotions based on favourites not on talent. Management is frog of well...no MNC environment....too much direct interference. Of management in toxic way. Too much of targeting individually to employees. ..no wonder hundreds of employees left at same time. They will threaten you every day for kicking you out. Dont fall in RSU trap.... Shares have no value Overall no one is satisfies in company CS department. Highly toxic....people are quitting and now they are hiring in cheaper salary lile BPO

Likes

Salary is good

Dislikes

They will eat your bonus component It's not just bad work life balance here it's the worst culture and people's mentality. They expect you to work 24x7 No decorum is maintained over calls or meetings.