Elsevier Gurgaon / Gurugram Customer Success, Service & Operations Salaries by 3 Employees (Updated 2025)

Designation	Avg Annual Salary	Open Jobs
Project Content Manager 9 - 12 years exp. · Gurgaon / Gurugram (3 salaries)	₹13.5 L/yr - ₹18.3 L/yr
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a data research analyst 1

I currently have a job that offers a CTC between 7-8 LPA, and I have over 6+ YOE. While my current company provides a good work-life balance and has a positive culture, there is limited opportunity for promotions or career growth. I am also working on enhancing my skills for data and business intelligence (BI) roles. I have the following questions: 1. Should I consider switching jobs or staying where I am? 2. Do you think my current CTC is reasonable? 3. Which companies should I target for similar roles, considering that companies with good job security and work-life balance are hard to find?

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Salary related reviews for Elsevier

4.3

Rated by 3 employees for salary & benefits

Customer Support Representative in Philippines

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 21 Feb 2025

2.0

for Salary and Benefits

Likes

I'm currently working as a customer service representative at elsevier. Working as customer service at elsevier, I learn new things and develop my skills at handling different kinds of customers.

Dislikes

For me, what I dislike working in elsevier is that they have a very poor salary for their employees especially in Philippines. They only paid minimum wage where it is very low. Our job is not that easy and we manage to handle many emails and inqueries everyday but we didn't get the salary that we deserved. Some of our colleagues are quitting their jobs because the salary is not competitive. Also our management is not that good and a very toxic environment.

Salary - Poor

+3 more

Engineering Manager in Pune

Full Time

Engineering - Software & QA Department

1.0

• posted on 08 Sep 2024

3.0

for Salary and Benefits

Likes

Apart from pay nothing great

Dislikes

The old boys club, no respect for new ideas and experimentation. The Bengaluru Technology Hub Center has terrible insecurity and always in disagreement with onsite folks. It's politics form initial fee weeks. Certainly onsite and India management hand in glove in making sure people don't cross there sphere of influence

Skill development - Bad

+4 more

Lead Automation And Quality Assurance Engineer in Chennai

Full Time

Engineering - Software & QA Department

4.0

• posted on 03 Aug 2022

4.0

for Salary and Benefits

Likes

Cab, wfh, decent salary, some perks, very good culture

Salary - Good

+6 more

Dislikes

Less focus to chennai location. If it is RT dept They focus much on Uk, Netherlands and Bangalore. But if it is part of DBS, chennai location is good. The location strategy can be aligned location wise for effective work force.

Accounts Manager in Pune (working remotely)

Full Time

Sales & Business Development Department

4.0

• posted on 09 Aug 2024

2.0

for Salary and Benefits

Likes

Platforms to learn and provide feedbacks are very encouraging. No micromanagement.

Skill development - Good

+3 more

Dislikes

Flat hierarchy so promotions and moving ladders is very challenging and time taking. Appraisals are in single digits and restrictions in marketing support

Salary - Poor

+2 more

Customer Support Executive in Chennai

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 13 Jul 2024

5.0

for Salary and Benefits

Likes

My most loved company, wonderful work experience, working in Elsevier is my most memorable days had very good learnings and very safe happy environment.. loved to work again in Elsevier if I get a opportunity..

Salary - Excellent

+6 more

Dislikes

Nothing

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Elsevier interview questions by designations

Data Analyst (2)Software Engineer (1)Senior Software Engineer 4 (1)Software Developer (1)

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Know more about Elsevier Gurgaon / Gurugram

Elsevier Salary FAQs

How much does Elsevier pay per year?

The average Elsevier salary ranges from approximately ₹3.5 Lakhs to ₹4.7 Lakhs per year for a Customer Support Executive and ₹36 Lakhs to ₹94 Lakhs per year for a Director. Salary estimates are based on 3 Elsevier salaries received from various employees of Elsevier. Elsevier employees rate the overall salary and benefits package 4.3/5 stars.

What is the highest salary in Elsevier?

The highest-paying job at Elsevier is a Director with a salary of ₹36 Lakhs to ₹94 Lakhs per year. The top 10% of employees earn more than ₹32.16 lakhs per year. The top 1% earn more than a whopping ₹86.51 lakhs per year.

What is the minimum salary in Elsevier?

Minimum salary at Elsevier depends on the role you are applying for. For Data Research Analyst the minimum salary is ₹7.1 Lakhs to ₹8.1 Lakhs per year, and for Project Manager the minimum salary is ₹6 Lakhs to ₹11 Lakhs per year and so on.

What is the notice period at Elsevier in Customer Success, Service & Operations Department in Gurgaon / Gurugram?

According to AmbitionBox, 100% of the Elsevier employees in Customer Success, Service & Operations Department in Gurgaon / Gurugram reported a notice period of 2 Months.This is based on 1 response on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at Elsevier , Gurgaon / Gurugram is INR . Salary estimates are based on 3 Elsevier latest salaries received from various employees of Elsevier.