eClerx Customer Success, Service & Operations Department Salaries in Mumbai

Likes

I have been working as customer executive for 6 months now ,there was some issues with salary in initial period but experience is good as of now

Dislikes

The Hr was rude and salary issue was neglected by management

Likes

A good environment for career starters, comprehensive internal training programs that enhance skills, regular recognition and rewards, exposure to diverse projects, and a positive work culture that encourages learning and development.

Dislikes

Less salary increament.

Likes

Learning new things

Dislikes

...work from home its terrible. Its extended for 12 hrs. So thats what i dont like. Also about the salary, its very low and work is damn high. Good for learning but low salary.

Likes

...ose who work are not appreciated and no growth opportunities are their for them. Rest, they fire people for cost cutting.

Dislikes

No promotions, no appraisals, no leaves, no work life balance, working on weekoffs as well, terminations and many more.

Likes

Salary is on time but they will try to deduct as much as possible. So you have to be very calculative and precise about your half days, sick leaves, shift allowance, etc.

Dislikes

The company's moto is "All work and no play". There is no job security. They made tremendous loss after acquiring Personiv and started firing employees, just to keep the head above water and now in the verge of shutting it down. It is a company where nepotism is encouraged and things will against you if you bring this to management's attention.