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3.4

based on 735 Reviews

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Customer Success, Service & Operations

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Dunzo Customer Success, Service & Operations Department Salaries in India

based on 411 latest salaries
Designation Avg Annual Salary Open Jobs

Community Operations Specialist

1 - 7 years exp. (61 salaries)
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₹2.7 L/yr - ₹4.2 L/yr

SME

3 - 7 years exp. (17 salaries)
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₹3.6 L/yr - ₹4.9 L/yr

Supply Associate

0 - 6 years exp. (17 salaries)
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₹3 L/yr - ₹4.6 L/yr

Customer Support Executive

0 - 7 years exp. (16 salaries)
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₹3 L/yr - ₹4.2 L/yr

Starting your career? Discover Dunzo fresher salaries in India

Store Manager

2 - 10 years exp. (14 salaries)
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₹3.9 L/yr - ₹6.4 L/yr

Operations Executive

1 - 6 years exp. (13 salaries)
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₹3 L/yr - ₹4.5 L/yr

Team Lead

0 - 6 years exp. (11 salaries)
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₹2.7 L/yr - ₹5.4 L/yr

Shift Manager

0 - 6 years exp. (9 salaries)
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₹2.7 L/yr - ₹3.9 L/yr

Team Manager

1 - 7 years exp. (8 salaries)
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₹5 L/yr - ₹7 L/yr

Section Manager

2 - 6 years exp. (8 salaries)
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₹4.6 L/yr - ₹8.9 L/yr

Supply Chain Manager

4 - 9 years exp. (6 salaries)
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₹6 L/yr - ₹9.5 L/yr

Procurement Manager

2 - 6 years exp. (6 salaries)
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₹3.6 L/yr - ₹6.6 L/yr

Senior Operations Manager

5 - 13 years exp. (6 salaries)
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₹14 L/yr - ₹25 L/yr

Senior Associate

2 - 5 years exp. (6 salaries)
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₹3 L/yr - ₹4 L/yr

Operations Associate

0 - 5 years exp. (5 salaries)
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₹3.3 L/yr - ₹3.7 L/yr

Operations Specialist

1 - 4 years exp. (5 salaries)
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₹3 L/yr - ₹4 L/yr

Operations Manager

2 - 7 years exp. (5 salaries)
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₹3.5 L/yr - ₹11.3 L/yr

Senior Operations Specialist

3 - 9 years exp. (5 salaries)
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₹3.5 L/yr - ₹3.8 L/yr

Catalog Manager

5 - 9 years exp. (4 salaries)
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₹6.5 L/yr - ₹18.2 L/yr

Customer Service Associate

6 - 8 years exp. (4 salaries)
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₹2.5 L/yr - ₹4.2 L/yr

Last Updated: 18 Feb, 2025

Top trending discussions

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fisherwoman
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Onething
Salary negotiation
Hi All, During a job opportunity, when the recruiter asked for my expected CTC, I mentioned 12 LPA, as my previous job's fixed salary was 7.8 LPA. Now, I’ve been shortlisted for the Product Designer role and have learned from some sources that their maximum budget is 14 LPA. How should I approach the negotiation? Would it be reasonable to ask for 14 LPA, considering I initially stated my expectation as 12 LPA? The job is based in Gurgaon, and I have 4.5 years of experience. Looking forward to your advice!
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Salary related reviews for Dunzo

3.1

Rated by 173 employees for salary & benefits

Not Working (working remotely)

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 07 Nov 2024
1.0
 for  Salary and Benefits

Likes

NOTHING TO LIKE...FRAUD COMPANY....THEY DONT PAY SALARY, DONT PAY FNF...AND DONT RESPOND....THEY ARE CRIMINALS

read more

Dislikes

DONT JOIN .....THEY RE FRAUD AND CRIMINALS........THEY DONT PAY SALARY....NO FNF EVEN IF U SERVE UR NOTICE PERIOD.....PATHETIC...HR DEPT SUCKS....THEY DONT RESPOND........

read more
  • Salary - Bad
    • +6 more

Manager-Central Team in Gurgaon / Gurugram

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 28 Sep 2023
1.0
 for  Salary and Benefits

Likes

Seen nothing positive there

Dislikes

Company is going through fund crunch so there is No job security, Salary not paid on time, management doesn’t care about employees. FNF, reimbursements and Salary of employees is still pending

read more
  • Salary - Bad
    • +6 more

Subject Mater Expert (working remotely)

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 10 May 2023
4.0
 for  Salary and Benefits

Likes

Overall company is good , salary on time, friendly working place

  • Salary - Good
    • +1 more

Dislikes

No value for hardwork for this company at the end only bucketing and non deserving ppl who lack in process knowledge are removed and paid less as well

read more
  • Job security - Bad

Community Operations Associate (working remotely)

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 19 Oct 2022
2.0
 for  Salary and Benefits

Likes

For freshers salary is good

Dislikes

As salary is good but there is zero job security in Dunzo. Manager and smes are not at all helpful. You can get removed from the organisation anytime according to manager's mood. I'll not recommend anyone to join Dunzo.

read more
  • Salary - Poor
    • +6 more

Delivery Boy in Mumbai

Full Time

 · 

Other Department

1.0
  •  posted on 07 Nov 2023
4.0
 for  Salary and Benefits

Likes

Rates are good for long distance task only.

  • Salary - Good
    • +1 more

Dislikes

I dont like current rates changes for delivery partner. 10rs task bonus of evry task. Reduce task rates and boost doesn't add in incentives. Low rates of batching tasks. And must provide returned task to home coz daily we have to go more than 10 km for returned towords home.

read more
  • Skill development - Bad
    • +4 more
see more salary related reviews

Dunzo interview questions by designations

Community Operations Specialist (4)Analyst (4)Software Developer Intern (3)Procurement Manager (3)
View all 68 interview experiences
More about working at Dunzo

Dunzo Salary FAQs

How much does Dunzo pay per year?
The average Dunzo salary ranges from approximately ₹2 Lakhs to ₹2.2 Lakhs per year for a Service Delivery Leader and ₹40 Lakhs to ₹85 Lakhs per year for a Engineering Manager. Salary estimates are based on 411 Dunzo salaries received from various employees of Dunzo. Dunzo employees rate the overall salary and benefits package 3.1/5 stars.
What is the highest salary in Dunzo?
The highest-paying job at Dunzo is a Engineering Manager with a salary of ₹40 Lakhs to ₹85 Lakhs per year. The top 10% of employees earn more than ₹26.83 lakhs per year. The top 1% earn more than a whopping ₹80 lakhs per year.
What is the minimum salary in Dunzo?
Minimum salary at Dunzo depends on the role you are applying for. For Store Executive the minimum salary is ₹1.8 Lakh to ₹3.5 Lakhs per year, and for Inward Executive the minimum salary is ₹1.9 Lakh to ₹3.5 Lakhs per year and so on.
What is the salary package for freshers in Dunzo?
The average salary at Dunzo for freshers varies from ₹1 Lakh to ₹3.6 Lakhs per year for Delivery Boy and ₹19 Lakhs to ₹35 Lakhs per year for Sde1.
What is the notice period at Dunzo in Customer Success, Service & Operations Department?
According to AmbitionBox, 59% of the Dunzo employees in Customer Success, Service & Operations Department reported a notice period of 15 days or less, 38% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 362 responses on AmbitionBox in last 2 years.

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Dunzo Customer Success, Service & Operations Salaries by Location

Average annual salary in Customer Success, Service & Operations department at Dunzo is INRunlock blur . Salary estimates are based on 411 Dunzo latest salaries received from various employees of Dunzo.

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