DTDC Express Kolkata Customer Support Manager Salaries by Employees (Updated 2025)

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₹4.5 Lakhs - ₹5.8 Lakhs

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Last Updated: 11 Dec 2023

Companies similar to DTDC Express for Customer Support Manager in Kolkata

DTDC Express Customer Support Manager Salary

15 years exp. (AmbitionBox Estimate)

₹4.5 L/yr - ₹5.8 L/yr

Company name	Avg Annual Salary	Open Jobs
Tata Motors Customer Support Manager Salary 4 - 10 years exp. (14 salaries)	₹6 L/yr - ₹13.1 L/yr 132% more
Toshvin Analytical Customer Support Manager Salary 7 - 16 years exp. (5 salaries)	₹10.9 L/yr - ₹15.5 L/yr 136% more
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Quippo Construction Equipment Customer Support Manager Salary 5 - 10 years exp. (4 salaries)	₹5.5 L/yr - ₹5.8 L/yr 8% more
Nuvoco Vistas Customer Support Manager Salary 6 - 9 years exp. (4 salaries)	₹3.3 L/yr - ₹3.6 L/yr 32% less
TCS Customer Support Manager Salary 4 - 9 years exp. (4 salaries)	₹2.4 L/yr - ₹4 L/yr 36% less

Customer Support Manager salary at DTDC Express ranges between ₹4.5 Lakhs to ₹5.8 Lakhs per year for employees with 15+ years of experience. Salary estimates are based on 1 latest salaries received from various employees of DTDC Express.

Similar Designation salaries in DTDC Express

Branch Manager Salary

(25 salaries)

₹2.5 L/yr - ₹5 L/yr

Customer Support Executive Salary

(6 salaries)

₹1.32 L/yr - ₹2.47 L/yr

Top skills at DTDC Express for Customer Support Manager

customer care Customer Relationship customer support Customer Service Management Customer Retention voice process Client Support Customer Service voice support

Salary related reviews for DTDC Express

Branch Manager in Siliguri

Full Time

Procurement & Supply Chain Department

3.0

• posted on 16 Sep 2024

3.0

for Salary and Benefits

Likes

...to grab knowledge from every segment. Some people are really nice. Team is good. Best part is Salary on time. Culture is good. Job pressure is there yet feels like Govt job. Company is fast moving now.

Dislikes

Some people of this company are working hard and few are not even know how to work. There are many people holds senior position in this company who are worth less and good for nothing. There are so many nepotism and politics behind the straight people.

Branch Manager in Kolkata

Full Time

Production, Manufacturing & Engineering Department

4.0

• posted on 11 Sep 2023

3.0

for Salary and Benefits

Likes

This company comes with a vast network and they are expanding day by day. One can experience a growth with the company. For a long time journey it's a good organisation to stay with due to it's job security and management are bit emotional about their staffs.

Dislikes

...Not organised at all. Need to update their process, staffs, IT and over quality. Salary is big reason to worry here.

Sales Manager in Kolkata

Full Time

Sales & Business Development Department

4.0

• posted on 25 May 2023

5.0

for Salary and Benefits

Likes

Seniors are very co-operative. Salary on time. As a company nice to work. All allowances are paid with EPF, Bonus, Mediclaim etc.

Dislikes

Company operates with too many rules and regulations which discourages clients to work with us. No proper subjective training is available.

Branch Manager in Kolkata

Full Time

Branch Operations Department

1.0

• posted on 24 Jun 2022

1.0

for Salary and Benefits

Likes

...The distribution of jobs are imperial. HR team is pathetic. Nasty work practice. Salary are to low. Increment are same.

Dislikes

Internal politics is very prominent. Chance of growth is very low morever tendency to imposing own clad and own people is very high

Branch Manager in Chennai

Full Time

Procurement & Supply Chain Department

4.0

• posted on 19 Dec 2022

2.0

for Salary and Benefits

Likes

Developing company long term growth view CMD. Like to work.i learnt my skills here and i want to use my skills only for this company.

Dislikes

... to solve the issue but but all blame and give tremendous pressure to employees. They will deduct down people salary for lost shipments. Employees are working till 12 to 1:00 p.m. late night due to lack of manpower give to less salary difficult to fill the open position not timing for employees at least salary paid only ESIC but not register by all the employees insurance policy also not covered more than 1 lakh.

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Salary Discussions, Hike & Promotions

a senior consultant

Retention offer

Hello, Current offer from CG - Total 21.5L, fixed as 19.4 and rest bonus Retention offer from Deloitte - Total 19.1, fixed as 15.5 and rest bonus (4L) I understand the offer is less but my manager explained that Deloitte's hikes are better in the market and on an average, I can get 15% every year with good performance. The same hikes in CG are around 5-6% so financially, my salary growth will definitely be more in Deloitte. Please give me suggestions. I have good management and projects in Deloitte with WLB but I would like to have some perspective on offered CTC too

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DTDC Express Customer Support Manager Salary FAQs

What is the notice period for Customer Support Manager at DTDC Express in Kolkata?

According to AmbitionBox, 100% of the DTDC Express Customer Support Managers in Kolkata reported a notice period of 1 Month.This is based on 1 response on AmbitionBox in last 2 years.

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DTDC Express Customer Support Manager Salaries in Kolkata

DTDC Express Customer Support Manager salary in Kolkata ranges between ₹4.5 Lakhs to ₹5.8 Lakhs. This is an estimate based on latest salaries received from employees of DTDC Express.