Diligent Order Processing Specialist salaries in India

Likes

Good salary, company events

Dislikes

Worst company and Indian management team Does not care about female employees and their safety HR does not care about employees and their well-being Denied WFH when immediate family is hospitalized and went through medical operations

Likes

Salary and benefits offered is good. They offer flexible work timings, but it is dependent on your manager. Literally, everything about you in the company depends on the manager. The Bengaluru office of Diligent was acquired twice and during the acquisition, even non-deserving people got promotions and these people hold powerful positions in the company.

Dislikes

The work culture is toxic. Regional politics (a lot of them are from Tamil Nadu and they support people from that region). I had the worst manager.

Likes

Happy to always contribute and great collaborations across the teams. I love to work with Diligent which provides me healthy work life balanced environment with lots of perks and benefits. I love the work culture and the work environment, it's very employee friendly and collaborative.

Dislikes

Nothing I can think of.

Likes

Nothing much

Dislikes

The company is lacking technical leadership at C - level. CTO brings some adhoc strategies every now and then which is becoming major failure and the company is not learning from those failures. Couple of years back, leadership brought new vendor for product development which turned out to be major disaster. People are clueless on how this vendor is selected and what quality aspects are considered. There is another initiative brought up called - Diligent One platform - which is also not a success even though teams has burned out to meet the targets. Salary hikes are pretty average, no initiatives to focus on people development, everyone is running behind some target which is set by leadership teams. Its time to change the culture, the leadership team and the strategy. If not, its going to be a disaster.

Likes

Cab and food is fine

Dislikes

Worst work from office policy and HR support is zero In Customer Success no talented leaders anymore, they fired overseas and hired in India which has created issues in all the CSM teams