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3.1

based on 46 Reviews

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Diligent Customer Success Manager salaries in India (Updated 2025)

Annual salary range
3 - 6 years exp.
₹15 Lakhs - ₹16.6 Lakhs
Low Confidence
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Low confidence means that this average salary is based on data that was reported by very few people.
Salary of majority employees
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Fixed (83%)
₹12.6 Lakhs
Variable (17%)
₹2.6 Lakhs
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14% more than the average Customer Success Manager Salary in IT Services & Consulting Companies for 3 - 6 years of experience

Interested in this particular role?

Last Updated: 15 Mar 2025

Companies similar to Diligent for Customer Success Manager

Company name Avg Annual Salary Open Jobs
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11:11 Systems Customer Success Manager Salary

1 - 13 years exp. (17 salaries)
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₹6.2 L/yr - ₹12.4 L/yr

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Tangoe Customer Success Manager Salary

1 - 25 years exp. (13 salaries)
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₹11.5 L/yr - ₹14.5 L/yr

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Adobe Customer Success Manager Salary

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₹8.3 L/yr - ₹29.9 L/yr

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Rackspace Customer Success Manager Salary

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₹8 L/yr - ₹28 L/yr

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Classplus Customer Success Manager Salary

1 - 6 years exp. (126 salaries)
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₹2.9 L/yr - ₹9 L/yr

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Customer Success Manager salary at Diligent ranges between ₹15 Lakhs to ₹16.6 Lakhs per year for employees with experience between 3 years to 6 years. Salary estimates are based on 9 latest salaries received from various employees of Diligent.

Latest annual salaries shared by Diligent Customer Success Manager

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Experience wise Diligent Customer Success Manager salaries

Last Updated: 15 Mar 2025

Experience Avg Annual Salary
3 years (AmbitionBox Estimate)

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₹15 L/yr - ₹27.3 L/yr
4 years (AmbitionBox Estimate)

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₹15 L/yr - ₹15.4 L/yr
5 years  (3 salaries)

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₹15.1 L/yr - ₹16.6 L/yr
6 years (AmbitionBox Estimate)

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₹6.2 L/yr - ₹16 L/yr

Similar Designation salaries in Diligent

Customer Success Specialist Salary
(3 salaries)
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₹3.3 L/yr - ₹10.2 L/yr
Project Manager Salary
(4 salaries)
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₹12 L/yr - ₹34 L/yr
Customer Care Executive Salary
(AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr
Team Manager Salary
(AmbitionBox Estimate)
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₹35.1 L/yr - ₹44.8 L/yr
Computer Operator Salary
(AmbitionBox Estimate)
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₹0.1 L/yr - ₹0.1 L/yr
Business Analyst Salary
(4 salaries)
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₹13 L/yr - ₹20 L/yr
Team Lead Salary
(AmbitionBox Estimate)
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₹12.4 L/yr - ₹15.9 L/yr

Top skills at Diligent for Customer Success Manager

CRM Recruitment Salesforce Customer Relationship Account Management Relationship Management Data Analysis Automation Wellness Usage Customer Experience Key Account Management C Auditing Billing

Salary related reviews for Diligent

2.9

Rated by 3 employees for salary & benefits

Customer Executive in Bangalore / Bengaluru

Full Time

 · 

Sales & Business Development Department

1.0
  •  posted on 26 Jan 2025
1.0
 for  Salary and Benefits

Likes

Good salary, company events

Dislikes

Worst company and Indian management team Does not care about female employees and their safety HR does not care about employees and their well-being Denied WFH when immediate family is hospitalized and went through medical operations

read more
  • Salary - Bad
    • +6 more

MSG Analyst I in Bangalore / Bengaluru

Full Time

 · 

BFSI, Investments & Trading Department

2.0
  •  posted on 09 Jun 2023
4.0
 for  Salary and Benefits

Likes

Salary and benefits offered is good. They offer flexible work timings, but it is dependent on your manager. Literally, everything about you in the company depends on the manager. The Bengaluru office of Diligent was acquired twice and during the acquisition, even non-deserving people got promotions and these people hold powerful positions in the company.

read more
  • Salary - Good

Dislikes

The work culture is toxic. Regional politics (a lot of them are from Tamil Nadu and they support people from that region). I had the worst manager.

read more
  • Promotions - Poor
    • +2 more

Software Engineer Staff in Bangalore / Bengaluru

Full Time

 · 

Engineering - Software & QA Department

5.0
  •  posted on 25 Jul 2024
5.0
 for  Salary and Benefits

Likes

Happy to always contribute and great collaborations across the teams. I love to work with Diligent which provides me healthy work life balanced environment with lots of perks and benefits. I love the work culture and the work environment, it's very employee friendly and collaborative.

read more
  • Salary - Excellent
    • +6 more

Dislikes

Nothing I can think of.

Staff Software Engineer in Bangalore / Bengaluru

Full Time

 · 

Engineering - Software & QA Department

1.0
  •  posted on 24 Aug 2024
1.0
 for  Salary and Benefits

Likes

Nothing much

Dislikes

The company is lacking technical leadership at C - level. CTO brings some adhoc strategies every now and then which is becoming major failure and the company is not learning from those failures. Couple of years back, leadership brought new vendor for product development which turned out to be major disaster. People are clueless on how this vendor is selected and what quality aspects are considered. There is another initiative brought up called - Diligent One platform - which is also not a success even though teams has burned out to meet the targets. Salary hikes are pretty average, no initiatives to focus on people development, everyone is running behind some target which is set by leadership teams. Its time to change the culture, the leadership team and the strategy. If not, its going to be a disaster.

read more
  • Salary - Bad
    • +6 more

Customer Success Manager in Bangalore / Bengaluru

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 19 Dec 2024
1.0
 for  Salary and Benefits

Likes

Cab and food is fine

Dislikes

Worst work from office policy and HR support is zero In Customer Success no talented leaders anymore, they fired overseas and hired in India which has created issues in all the CSM teams

read more
  • Salary - Bad
    • +5 more
see more salary related reviews

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a manager - business analyst
Shifting from Bangalore to Hyderabad
I’m working in Bangalore for last 9 years. Currently I got 2 offers. 1. CTS - Bangalore (CTC - 22.7 LPA) 2. Deloitte - Hyderabad (CTC - 24.2 LPA) Is it good move to shift to Hyderabad for Deloitte ? Is it ok to ask the HR if my base location can be changed to Bangalore ? Please share your thoughts
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Diligent Customer Success Manager Salary FAQs

What is the salary of Customer Success Manager at Diligent ?
The average salary of a Customer Success Manager at Diligent in India typically ranges from ₹15.0 Lakhs to ₹16.6 Lakhs per year, depending on experience (from 3 years to 6 years).

The top 10% of Customer Success Manager at Diligent earn more than ₹16.4 Lakhs per year, and the top 1% earn over ₹16.6 Lakhs per year. Customer Success Manager Salaries at Diligent can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 9 Diligent employees in India.
What is the estimated take home salary of a Customer Success Manager at Diligent in India?
The estimated take-home salary of a Customer Success Manager at Diligent in India typically ranges from ₹1,04,900 to ₹1,07,779 per month. This is based on the average salary range of ₹15.0 Lakhs to ₹16.6 Lakhs per year for employees with experience ranging from 3 years to 6 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 9 salaries received from various employees of Diligent. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Customer Success Manager at Diligent ?
To be a Customer Success Manager at Diligent in india, the key skills required include:

  • - CRM
  • - Recruitment
  • - Salesforce
  • - Customer Relationship
  • - Account Management

These skills are highly valued at Diligent and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than Diligent for Customer Success Manager in India?
Adobe ₹8.3 Lakhs to ₹29.9 Lakhs per year
Rackspace ₹8.0 Lakhs to ₹28.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Diligent, depending on the role and experience level.
What is the salary of a Customer Success Manager in companies similar to Diligent in India?
The salary of a Customer Success Manager at companies similar to Diligent in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Tangoe ₹11.5 Lakhs to ₹14.5 Lakhs per year
11:11 Systems ₹6.2 Lakhs to ₹12.4 Lakhs per year
Classplus ₹2.9 Lakhs to ₹9.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Success Manager at Diligent in India?
The salary growth for a Customer Success Manager at Diligent depends on factors such as experience, performance, and promotions. On average, a Customer Success Manager can expect the following growth trajectory at Diligent:

Experience Average Salary Range
3 years ₹15.0 Lakhs to ₹27.3 Lakhs per year
4 years ₹15.0 Lakhs to ₹15.4 Lakhs per year
5 years ₹15.1 Lakhs to ₹16.6 Lakhs per year
6 years ₹6.2 Lakhs to ₹16.0 Lakhs per year
and so on.

Tell us how to improve this page.

Diligent Customer Success Manager salary in India ranges between ₹15 Lakhs to ₹16.6 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 9 Diligent latest salaries received from various employees of Diligent.