Darwinbox Customer Success Associate salaries in Mumbai

Likes

Continuous Learning and Product keep Evolving with Features

Dislikes

...lient when the product breaks. There are no incentive schemes for the employees. Company has lot of funding, but will pay peanuts to employees except for disserving people. There are no proper product training manuals to learn upon and no improvement in process. The COE team will take their sweet time to give solutions or they will say this is expected functionality without even bothering about the client pain.

Likes

... a dynamic work environment driven by innovation and a customer-centric mission. It provides opportunities for career growth, competitive compensation, and access to cutting-edge technology.

Dislikes

Nothing as such

Likes

New technologies to learn Compensation is as per market standard

Dislikes

- Pathetic management team - CTO verbally abuses and openly uses non-parliamentary language - They want cutting edge technology but don't have budgets; they waste enough company money vacationing in the US though - Working on weekends is common - Sycophancy is rewarded, sycophants can vape inside office - No office decorum, vendetta politics

Likes

Salary as per market

Dislikes

Abusive and tyrant leadership, they talk like they own you and you have to be always polite to their rudeness (no job security otherwise) Forget your weekends you will be expected to "finish" overallocated work on weekends Micromanagement in your personal life as well (if you have any energy left) No job security and dictatorship culture (you can get fired any time without any sufficient reason) No learning opportunity as they work on super old stack and expect you to clean their mess and scold you for their own problems No culture - just everything on CTO/CEOs will basis. Dynamic (they will hire/fire when they in mood)

Likes

Darwinbox as a company is very transparent, with multiple employee friendly policies. It promotes high growth, high agility, and high customer centricity values. If you are not a hustler, who can handle multiple things at a time, then darwinbox is not a place you can survive in.

Dislikes

Nothing till date, except for being more fair in their compensation practices to maintain parity.