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4.0

based on 2.4k Reviews

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Kolkata
Customer Success, Service & Operations

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Croma Customer Success, Service & Operations Department Salaries in Kolkata

based on 69 latest salaries
Designation Avg Annual Salary Open Jobs

Customer Service Specialist

0 - 7 years exp. · Kolkata (12 salaries)
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₹1.7 L/yr - ₹4 L/yr

2 job openings

Store Manager

11 - 19 years exp. · Kolkata (7 salaries)
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₹8.5 L/yr - ₹13.5 L/yr

2 job openings

Department Manager

4 - 13 years exp. · Kolkata (7 salaries)
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₹3.2 L/yr - ₹5.6 L/yr

4 job openings

Area Service Incharge

4 - 12 years exp. · Kolkata (5 salaries)
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₹7.3 L/yr - ₹9.5 L/yr

1 job opening
Starting your career? Discover Croma fresher salaries in India

Assistant Department Manager

7 - 11 years exp. · Kolkata (5 salaries)
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₹3.3 L/yr - ₹4.7 L/yr

Customer Service Executive

2 - 5 years exp. · Kolkata (3 salaries)
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₹1.4 L/yr - ₹2.9 L/yr

1 job opening

Sales Executive

5 years exp. · Kolkata (AmbitionBox Estimate)
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₹1.8 L/yr - ₹2.3 L/yr

Customer Support Executive

4 - 6 years exp. · Kolkata (AmbitionBox Estimate)
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₹2.2 L/yr - ₹2.6 L/yr

State Service Manager

11 - 12 years exp. · Kolkata (AmbitionBox Estimate)
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₹10.4 L/yr - ₹13.3 L/yr

Senior Customer Service Executive

5 - 6 years exp. · Kolkata (AmbitionBox Estimate)
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₹2 L/yr - ₹2.4 L/yr

Customer Service Representative

7 - 8 years exp. · Kolkata (AmbitionBox Estimate)
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₹2.3 L/yr - ₹2.4 L/yr

Customer Service Manager

4 - 5 years exp. · Kolkata (AmbitionBox Estimate)
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₹3.1 L/yr - ₹5 L/yr

Service Desk Specialist

4 years exp. · Kolkata (AmbitionBox Estimate)
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₹2 L/yr - ₹2.6 L/yr

Team Lead

5 years exp. · Kolkata (AmbitionBox Estimate)
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₹2 L/yr - ₹4.7 L/yr

Assistant Store Manager

1 year exp. · Kolkata (AmbitionBox Estimate)
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₹6.5 L/yr - ₹6.8 L/yr

Maintenance Executive

3 years exp. · Kolkata (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr

Senior Executive Engineer

4 years exp. · Kolkata (AmbitionBox Estimate)
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₹5 L/yr - ₹6.3 L/yr

Senior Assistant

1 year exp. · Kolkata (AmbitionBox Estimate)
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₹1.2 L/yr - ₹1.5 L/yr

Warehouse Executive

3 years exp. · Kolkata (AmbitionBox Estimate)
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₹1.9 L/yr - ₹2.5 L/yr

CSD

4 years exp. · Kolkata (AmbitionBox Estimate)
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₹1.3 L/yr - ₹2.5 L/yr

Last Updated: 18 Feb, 2025

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Salary related reviews for Croma

3.5

Rated by 15 employees for salary & benefits

Customer Service Desk Executive in Bangalore / Bengaluru

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 03 Jul 2024
1.0
 for  Salary and Benefits

Likes

As of now. Cluster manager for CSD Mr Shashi Kumar P has done and being ahead great job.

  • Skill development - Excellent
    • +1 more

Dislikes

...done and if you leave the company and then you will have to beg them and ask(eg. PF digital approval, salary....fnf etc)

read more
  • Salary - Bad
    • +2 more

Store Manager in Surat

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 11 Jun 2024
4.0
 for  Salary and Benefits

Likes

Tata Brand, Overall Salary Structure is good, Incentives 6 Days off in Month

read more
  • Salary - Good
    • +2 more

Dislikes

Extreme Pressure of Performance, Recently Culture has degraded (Nowhere you see Tata Culture of nurturing), Job Security always at stake... Superior Bosses doesn't listen on practical issues - Store level manpower has reduced

read more

Cluster Manager in Pune

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 07 Feb 2024
1.0
 for  Salary and Benefits

Likes

Innovation, learning, process, people development, culture

Dislikes

Promotion, salary hike, NO satisfactory solution on employee concern if its medical base. Poor salary hike after promotion, employee have to survive with less money that to in different locations. Suggestions would be if any promotion transfer employee should get market correction in salary. No handholding for any concern, no motivation factor + OJT not covered after promotion

read more
  • Salary - Bad
    • +1 more

Senior Executive in New Delhi

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 04 Jul 2023
4.0
 for  Salary and Benefits

Likes

I'm working in warehouse at RPA department. Company provided 6 day week off with yearly leave and arrange trip plan for employees so no scope to improve your skills.

read more
  • Salary - Good

Dislikes

...o huge work pressure and its applied before 3 months .also not allow to go trip. Work culture is very pathentinc and every time says that for termination or salary hold and also not any single training sessions happen in rpa.

read more
  • Skill development - Bad
    • +4 more

Operations Manager in Nagpur

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 29 Jan 2023
4.0
 for  Salary and Benefits

Likes

Tata company is too good, 6days week of in whole month, salary structure is very good. Good hike provided by company.

read more
  • Salary - Good
    • +2 more

Dislikes

Local Management not good, lot of politics by local Management, local management people from FSC they are driving their foolish things. Useless people from FSC they don't know how to speak their superior. They not communication skill

read more
  • Work satisfaction - Poor
    • +1 more
see more salary related reviews

Croma interview questions by designations

Customer Service Specialist (10)Store Manager (7)Department Manager (7)Sales Executive (7)
View all 113 interview experiences

Know more about Croma Kolkata

More about working at Croma
golden leaf award

#4 Best Mid-Sized Company

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#1 Best Mid-Sized Retail Company - 2021

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Croma Salary FAQs

How much does Croma pay per year?
The average Croma salary ranges from approximately ₹1 Lakh to ₹2 Lakhs per year for a Worker and ₹55 Lakhs to ₹1.1 Crore per year for a General Manager. Salary estimates are based on 69 Croma salaries received from various employees of Croma. Croma employees rate the overall salary and benefits package 3.5/5 stars.
What is the highest salary in Croma?
The highest-paying job at Croma is a General Manager with a salary of ₹55 Lakhs to ₹1.1 Crore per year. The top 10% of employees earn more than ₹13.64 lakhs per year. The top 1% earn more than a whopping ₹38.69 lakhs per year.
What is the minimum salary in Croma?
Minimum salary at Croma depends on the role you are applying for. For Sales Executive the minimum salary is ₹1.3 Lakh to ₹4.5 Lakhs per year, and for Customer Service Executive the minimum salary is ₹1 Lakh to ₹4 Lakhs per year and so on.
What is the salary package for freshers in Croma?
The average salary at Croma for freshers varies from ₹1.3 Lakh to ₹3.2 Lakhs per year for Customer Service Specialist and ₹6.5 Lakhs to ₹7.3 Lakhs per year for Associate Buyer.
What is the notice period at Croma in Customer Success, Service & Operations Department in Kolkata?
According to AmbitionBox, 61% of the Croma employees in Customer Success, Service & Operations Department in Kolkata reported a notice period of 1 Month, 33% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 69 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at Croma , Kolkata is INRunlock blur . Salary estimates are based on 69 Croma latest salaries received from various employees of Croma.

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