Credence Resource Management Customer Service Salaries by 3 Employees

5 - 20 years exp.

₹4.5 Lakhs - ₹6 Lakhs

Low Confidence

Avg. annual salary

Monthly In-hand Salary

73% more than the average Customer Service Salary in BPO Companies for 5 - 20 years of experience

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Last Updated: 26 Oct 2024

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Customer Service salary at Credence Resource Management ranges between ₹4.5 Lakhs to ₹6 Lakhs per year for employees with experience between 5 years to 20 years. Salary estimates are based on 3 latest salaries received from various employees of Credence Resource Management.

Experience wise Credence Resource Management Customer Service salaries

Last Updated: 26 Oct 2024

Experience	Avg Annual Salary
5 years (AmbitionBox Estimate)	₹4.1 L/yr - ₹5.2 L/yr
6 years (AmbitionBox Estimate)	₹4.1 L/yr - ₹5.2 L/yr
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15+ years (AmbitionBox Estimate)	₹5.4 L/yr - ₹6.9 L/yr

Similar Designation salaries in Credence Resource Management

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Customer Care Executive Salary

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Senior Customer Service Executive Salary

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₹3 L/yr - ₹6.1 L/yr

Customer Support Executive Salary

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₹2.4 L/yr - ₹4.8 L/yr

Customer Service Representative Salary

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₹2.75 L/yr - ₹5.2 L/yr

Top skills at Credence Resource Management for Customer Service

Pega PRPC Case Aircraft Handling Sales Training SIT Advanced Excel Bss Testing

Salary related reviews for Credence Resource Management

Team Lead in Pune

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 03 Dec 2024

5.0

for Salary and Benefits

Likes

...y department works towards the growth of the company which indirectly helps you. You will get timely salary and also promotion as per your capabilities. Overtime and working on indian holidays is also taken care. You also have canteen facilities with variety of food. Work culture is good.

Salary - Excellent

+6 more

Dislikes

As this is US based process you may have only US holidays. Working benefits depends on every department individually.

Back Office Executive in Pune

Full Time

Other Department

3.0

• posted on 01 Oct 2023

3.0

for Salary and Benefits

Likes

Company might be good in specific departments but I worked with letter team which had terrible management.

Job security - Excellent

Dislikes

...in the letter team everyone is frustrated and want to leave as soon as possible. Don't get lured by the salary they offered it's now worth it.

Promotions - Poor

+3 more

Back Office Executive in Pune

Correspondence Back Office Department

2.0

• posted on 22 Apr 2022

2.0

for Salary and Benefits

Likes

Nathing to highlight here, it's all day to day same work, poor job training program, you will get just buddy up session with current employee and after 3/4 days you have to start working on your own, it's simple data entry job for few departments (specially in correspondences back office department) other processes might have better experience, i would suggest atleast don't join back office correspondences department in credence, look for other processes. I waisted my 3.6 years in same department, poor growth opportunities, finally i left it and now looking for better opportunities.

Dislikes

...et sufficient Fan's they provide only 4 to 5 fans we have adjusted in that only. Annual appraisals won't happen on fix periods, also after the appraisal they provide appraised salary in 3 to 4 months with difference amount.

Salary - Poor

+6 more

Team Lead (working remotely)

Full Time

Collection Department

3.0

• posted on 09 Nov 2022

5.0

for Salary and Benefits

Likes

Salary and incentives structure. Transport services. Cafeteria. Competitive environment.

Salary - Excellent

+1 more

Dislikes

Compliance team's unreasonable penal actions. Politics used to supress talent. Management getting into personal life of the employees.

Skill development - Poor

+3 more

Spanish Language Specialist in Pune

Customer Service Department

5.0

• posted on 06 May 2021

5.0

for Salary and Benefits

Likes

Good work environment and culture.company policies are good.it is good improve language.

Salary - Excellent

+6 more

Dislikes

There is some peoples are runs politics.some time I got English call customer ready to pay their payment I transferred call to English team leader for verification he took this payment on someone who speaks English.

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Salary Discussions, Hike & Promotions

My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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Credence Resource Management Customer Service Salary FAQs

How the salary growth look like for a Customer Service at Credence Resource Management in India?

The salary growth for a Customer Service at Credence Resource Management depends on factors such as experience, performance, and promotions. On average, a Customer Service can expect the following growth trajectory at Credence Resource Management:

Experience	Average Salary Range
5 years	₹4.1 Lakhs to ₹5.2 Lakhs per year
6 years	₹4.1 Lakhs to ₹5.2 Lakhs per year
15 years	₹5.4 Lakhs to ₹6.9 Lakhs per year

and so on.

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Credence Resource Management Customer Service Salaries

Credence Resource Management Customer Service salary in India ranges between ₹4.5 Lakhs to ₹6 Lakhs with an average annual salary of ₹. Salary estimates are based on 3 Credence Resource Management latest salaries received from various employees of Credence Resource Management.