Cognizant Service Desk Shift Lead salaries in India (Updated 2025)

Likes

As working here is quite good when your manager is cooperative. Though In previous two years work and manager both was good no complaints for them and i worked from home till now and everyone was cool.

Dislikes

Now during current project my so called manager is psycho. Here in cognizant manager also do coding but he is like only I have to do everything and he just wants credit for it. Even to other squads he is like only he is doing work. He oftenly insulted me and two other team mates. I talked with my home manager but no benefit. Only you have to suffer in that scenario.

Likes

1. salary do not have varaibale component. 2. Co-workers are good.

Dislikes

1. Low job security 2. Forcing people to work from office(ODC) 3. Mostly support projects 4. Very low transparency with poor management 5. Work satisfaction is very average

Likes

CTS provides a good work life balance and decent salary. All other things depends on the type of project which you got.

Dislikes

As a fresher you will be getting support projects , so be aware before choosing any project.

Likes

We can get free online portal like udemy.

Dislikes

...project and not based on your profile. No work satisfaction and company culture. Not good promotions, salary.

Likes

...fications. Also 50% reimbursement for other certifications related to your role. Salary is average, but not much competitive. Culture Depends on the project based on my 3 projects 1. Good 2. Great 3. Worst

Dislikes

Job security depends on situations. Few of my friends were in bench for more than 6 months, happily receiving salary without joining any project. While one of my friend was dismissed from cognizant because of not reporting to office during bench time. It all depends on the lead., my last project lead is a good man but a bad lead, he is new to cognizant as well. He doesn't even hear your suggestions and made me lose 3 months of night shift allowances worth 18,000