CMS Securitas Call Center Manager salaries in India

Likes

Everybody will be included in the work... And everyone who wants to join will have a job

Dislikes

...ed as a base staff of the company nowadays nobody getting enough career growth.. and increments, appraisal, pay revisions, they'll ask what are they if you're experienced here itself

Likes

The company is open to innovation and readily adopts latest technology. I love the fact that I am a part of a team that markets reliable, high-quality products and has a global client base. As a result, I get to travel abroad, especially to the US and Canada. But on-site travel is completely dependent on your project and client’s location. Mine is a US based client and they have some offices in Toronto, hence I got a B1 visa quickly. Another plus point is that my colleagues come from various cultural backgrounds, and we work happily in collaboration. I also like the employee re-hire policy here

Dislikes

Compensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 14-18 hours straight in a day as I have to attend client calls in the evening and sometimes late into the night. Managers do not value an individuals’ unique strengths, which is why I have to take back my suggestions most of the times. I do receive appreciation emails from my client, but they mostly go unnoticed during my mid-year appraisals. Also, there is no on-job training for freshers, hence senior folks like me have to guide them step-by-step, which is a pain sometimes.

Likes

Work-life balance is very good and so much things to learn for fresher and less experienced candidate. Friendly work environment and supportive team members and managers.

Dislikes

No politics as their is very less career growth opportunities. Salary is not good and also don't expect good appraisal.

Likes

There is nothing to announce about CMS, my work experience is too bad here, no one even no one person who promoted in Patna CMS, a lots of politics and work pressure without any reason and There is no any growth here, I saw in 2.5 Year.

Dislikes

It's nothing what is good enough to mentioned. There is no any growth and defame the people and lots of Politics is here

Likes

Company's salary structure is best in the industry across all levels. Which includes ground staff to upper management.

Dislikes

Work culture is quite autocratic. No 360 degree review mechanism for appraisal. No ERP software and people end up doing same work everytime due to lack of technology.