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Citizens Alliance

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4.3

based on 184 Reviews

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Kolkata
Customer Success, Service & Operations

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Citizens Alliance Customer Success, Service & Operations Department Salaries in Kolkata

based on 39 latest salaries
Designation Avg Annual Salary Open Jobs

Junior Executive

0 - 2 years exp. · Kolkata (12 salaries)
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₹1.2 L/yr - ₹1.8 L/yr

Team Lead

3 - 6 years exp. · Kolkata (7 salaries)
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₹1.8 L/yr - ₹3.2 L/yr

Telecalling Executive

0 - 3 years exp. · Kolkata (3 salaries)
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₹1.3 L/yr - ₹1.5 L/yr

Operations Manager

6 - 8 years exp. · Kolkata (AmbitionBox Estimate)
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₹3.5 L/yr - ₹4.5 L/yr

Starting your career? Discover Citizens Alliance fresher salaries in India

Call Executive

Fresher · Kolkata (AmbitionBox Estimate)
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₹1.2 L/yr - ₹1.5 L/yr

Sr. Telecaller Executive

3 years exp. · Kolkata (AmbitionBox Estimate)
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₹2.1 L/yr - ₹2.6 L/yr

Customer Care Executive

Fresher · Kolkata (AmbitionBox Estimate)
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₹1.4 L/yr - ₹1.7 L/yr

Quality Manager

5 years exp. · Kolkata (AmbitionBox Estimate)
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₹4.5 L/yr - ₹5.8 L/yr

Agent

1 year exp. · Kolkata (AmbitionBox Estimate)
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₹0.9 L/yr - ₹1.2 L/yr

Customer Service Associate

7 years exp. · Kolkata (AmbitionBox Estimate)
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₹2.2 L/yr - ₹2.8 L/yr

Customer Service Representative

Fresher · Kolkata (AmbitionBox Estimate)
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₹1.4 L/yr - ₹1.7 L/yr

BPO Executive

Fresher · Kolkata (AmbitionBox Estimate)
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₹1.1 L/yr - ₹1.4 L/yr

Telecaller

1 year exp. · Kolkata (AmbitionBox Estimate)
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₹1.8 L/yr - ₹2.3 L/yr

Junior Associate

Fresher · Kolkata (AmbitionBox Estimate)
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₹1.4 L/yr - ₹1.8 L/yr

Executive

0 - 2 years exp. · Kolkata (5 salaries)
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₹1.3 L/yr - ₹1.7 L/yr

Last Updated: 30 Jan, 2025

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fathersahaab
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New Job, Higher Pay, Now I’m Feeling Awkward
I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!
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Salary related reviews for Citizens Alliance

3.9

Rated by 104 employees for salary & benefits

Junior Executive in Kolkata

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 16 Oct 2023
5.0
 for  Salary and Benefits

Likes

My Name Is Suraj Prasad. I work in this company and run my entire family on this company's salary. So I have benefited a lot from working in this company and the company has always extended a helping hand and given me all the support. Especially the Operation Manager, Managers, Reporting Manager(Mriganka Shekhar Sarkar) and Team Leader of this company are very good with everyone and love everyone equally.

read more
  • Salary - Excellent
    • +6 more

Dislikes

There is no downside to the company that I cannot speak of.

Team Lead in Kolkata

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 16 Nov 2023
4.0
 for  Salary and Benefits

Likes

Only salary comes timely on 7th of every month.

  • Salary - Good

Dislikes

The management system is too bad & There is no job security. They have got out the employees without any valid reason along with no proof. They have sacked me from my job saying the agents says I have behaviour issue where the agents says another, they don't have any problem with me. The management system is too bad & not co-operative at all. I am suggesting no for the company.

read more
  • Skill development - Bad
    • +5 more

Junior Executive in Kolkata

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 16 Oct 2023
2.0
 for  Salary and Benefits

Likes

Capl Company allow their employees to make mistakes, figure things out, to get good at things, and solve problems without breaking their spirit and drive. This Company reward and celebrate successes while encouraging their employees to stretch their skills and their capabilities. And the best part is the Behaviour and kindness of our Best of Best Manager Mriganka Da and Raj Da..🥰❤️

read more
  • Skill development - Good
    • +3 more

Dislikes

Low Salary 🥺

  • Salary - Poor

Labourer in Kolkata

Full Time

 · 

Other Department

1.0
  •  posted on 19 Sep 2023
1.0
 for  Salary and Benefits

Likes

...s resort to threat, fear, and intimidation to make employees 'remain in line'. Amazing Pay: People with zero work experience will get near about 1 lakh in hand while experienced employees will be dog tired on their attempt to justify their skills and experience.

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Dislikes

List too long. Stalking: Zero safety for female employees. Your manager might even stalk you to the coffee room. Espionage: Certain people are designated to spy on your every move and conversation to twist and distort the truth to the manager. Scam: You will be called consultants but 98% of the time you will be tasked with how to bring more money from the Government.

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  • Salary - Bad
    • +6 more

Zonal Head in Bangalore / Bengaluru

Skill development Department

4.0
  •  posted on 14 Mar 2018
2.0
 for  Salary and Benefits

Likes

...experienced. Inexperienced top management works as a spoiler over all positives. Prolong delays in salary payment.

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  • Promotions - Good

Dislikes

Inexperienced top management and prolong delay in salary. Decision making is slow and dicy.

read more
  • Salary - Poor
    • +1 more
see more salary related reviews

Citizens Alliance interview questions by designations

Junior Associate (1)Junior Executive (1)Service Delivery Manager (1)Senior Field Officer (1)
View all 6 interview experiences

Know more about Citizens Alliance Kolkata

More about working at Citizens Alliance

Citizens Alliance Salary FAQs

How much does Citizens Alliance pay per year?
The average Citizens Alliance salary ranges from approximately ₹1.2 Lakh to ₹1.8 Lakh per year for a Junior Executive and ₹9 Lakhs to ₹13 Lakhs per year for a Associate. Salary estimates are based on 39 Citizens Alliance salaries received from various employees of Citizens Alliance. Citizens Alliance employees rate the overall salary and benefits package 3.9/5 stars.
What is the highest salary in Citizens Alliance?
The highest-paying job at Citizens Alliance is a Associate with a salary of ₹9 Lakhs to ₹13 Lakhs per year. The top 10% of employees earn more than ₹10.50 lakhs per year. The top 1% earn more than a whopping ₹38.06 lakhs per year.
What is the minimum salary in Citizens Alliance?
Minimum salary at Citizens Alliance depends on the role you are applying for. For Junior Executive the minimum salary is ₹1.2 Lakh to ₹1.8 Lakh per year, and for Executive the minimum salary is ₹1.2 Lakh to ₹1.9 Lakh per year and so on.
What is the salary package for freshers in Citizens Alliance?
The average salary at Citizens Alliance for freshers is ₹1.6 Lakhs per year for Junior Executive.
What is the notice period at Citizens Alliance in Customer Success, Service & Operations Department in Kolkata?
According to AmbitionBox, 47% of the Citizens Alliance employees in Customer Success, Service & Operations Department in Kolkata reported a notice period of 1 Month, 45% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 49 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at Citizens Alliance , Kolkata is INRunlock blur . Salary estimates are based on 39 Citizens Alliance latest salaries received from various employees of Citizens Alliance.

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