Citibank Mumbai Customer Service Representative Salaries by 10 Employees (Updated 2024)

3 - 10 years exp.

₹3.8 Lakhs - ₹13 Lakhs

Salary of majority employees

137% more than the average Customer Service Representative Salary in Banking Companies for 3 - 10 years of experience

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Salaries in different departments

BFSI, Investments & Trading Customer Service Representative Salary 3 - 5 years exp. (4 salaries)	₹3.8 L/yr - ₹8.4 L/yr
Customer Success, Service & Operations Customer Service Representative Salary 4 - 10 years exp. (4 salaries)	₹5.8 L/yr - ₹13 L/yr
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Teaching & Training Customer Service Representative Salary 5 - 6 years exp. (AmbitionBox Estimate)	₹4.4 L/yr - ₹7.8 L/yr

Last Updated: 14 Aug 2023

Companies similar to Citibank for Customer Service Representative in Mumbai

Citibank Customer Service Representative Salary

3 - 10 years exp. (10 salaries)

₹3.8 L/yr - ₹13 L/yr

Company name	Avg Annual Salary	Open Jobs
ICICI Bank Customer Service Representative Salary 1 - 4 years exp. (7 salaries)	₹1.8 L/yr - ₹3.8 L/yr 60% less
Axis Bank Customer Service Representative Salary 1 - 3 years exp. (4 salaries)	₹2.4 L/yr - ₹3.1 L/yr 61% less
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IndusInd Bank Customer Service Representative Salary 1 - 5 years exp. (4 salaries)	₹2 L/yr - ₹4.4 L/yr 64% less
IDFC FIRST Bank Customer Service Representative Salary 0 - 5 years exp. (3 salaries)	₹2 L/yr - ₹3.6 L/yr 56% less
EOSGlobe Customer Service Representative Salary 0 - 4 years exp. (82 salaries)	₹0.9 L/yr - ₹3.3 L/yr 70% less

Customer Service Representative salary at Citibank ranges between ₹3.8 Lakhs to ₹13 Lakhs per year for employees with experience between 3 years to 10 years. Salary estimates are based on 10 latest salaries received from various employees of Citibank.

Experience wise Citibank Customer Service Representative salaries in Mumbai

Last Updated: 14 Aug 2023

Experience	Avg Annual Salary
3 years (AmbitionBox Estimate)	₹3.8 L/yr - ₹10 L/yr
4 years (AmbitionBox Estimate)	₹4.2 L/yr - ₹6.3 L/yr
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5 years (3 salaries)	₹4.4 L/yr - ₹12.1 L/yr
6 years (AmbitionBox Estimate)	₹4.6 L/yr - ₹13.1 L/yr
7 years (AmbitionBox Estimate)	₹7 L/yr - ₹9 L/yr
8 years (AmbitionBox Estimate)	₹7.5 L/yr - ₹9.6 L/yr
9 years (AmbitionBox Estimate)	₹8.1 L/yr - ₹10.3 L/yr
10 years (AmbitionBox Estimate)	₹7.8 L/yr - ₹13 L/yr

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Similar Designation salaries in Citibank

Customer Service Executive Salary

(21 salaries)

₹2.5 L/yr - ₹6.4 L/yr

Customer Service Manager Salary

(6 salaries)

₹6.31 L/yr - ₹12 L/yr

Senior Customer Service Executive Salary

(5 salaries)

₹3.8 L/yr - ₹5.5 L/yr

Customer Service Associate Salary

(4 salaries)

₹2.05 L/yr - ₹4.25 L/yr

Customer Service Officer Salary

(3 salaries)

₹3.1 L/yr - ₹4.04 L/yr

Salary related reviews for Citibank

5.0

Rated by 1 employees for salary & benefits

Team Lead in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 30 Jan 2024

5.0

for Salary and Benefits

Likes

Salary hikes, worklife balance, friendly people and staff except some seniors from your department.

Dislikes

Seniors are not helpful and Losing Job as new boss is from another bank and wants to bring in his whole team

Sales Officer in Chennai

BFSI, Investments & Trading Department

5.0

• posted on 15 Jan 2019

4.0

for Salary and Benefits

Likes

...le. The organization itself is a boon for those who wants to grow. Package wise. They pay u well and even more than you expect. Looking forward to associate again in future. Never will one get an organization like Citi.

Dislikes

Internal Politics. That there everywhere. But those doesn't bother you at all if u don't give a room for those

Assistant Vice President in Pune

Full Time

Data Science & Analytics Department

1.0

• posted on 21 Oct 2024

4.0

for Salary and Benefits

Likes

Leaves and salary compensation.

Dislikes

Organizational culture. People are sitting for 17-20 years and have completely spoiled the environment. Too much politics across maximum teams I came across and interacted. More than work 90% of time goes in office politics. HR is good for nothing.

Senior Business Analyst in Mumbai

Full Time

BFSI, Investments & Trading Department

1.0

• posted on 10 May 2024

5.0

for Salary and Benefits

Likes

Best leave policy ,Good perk & benifits

Dislikes

...ecurity. They will remove them after a few days or they will push you to resign. Layoff affected a lot of employees in India and no one talked anything about this Part of the cost-cutting they targeted directors to the above level but when it comes to India all the MDMDsand directors protected each other and removed C05 to C11 employees from Citi.

Associate Vice President in Pune

Full Time

Engineering - Software & QA Department

1.0

• posted on 29 Mar 2024

4.0

for Salary and Benefits

Likes

When they want you to hire, they will provide you with more package or whatever you want....but once they decided project or work going to complete...then ur in hell situation and they show you their real faces...

Dislikes

Management have no vision and they don't bother about you... My sincere suggestion, please skip CITI from your options.

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Citibank Customer Service Representative Salary FAQs

What is the salary of Customer Service Representative at Citibank Mumbai?

Customer Service Representative salary at Citibank in Mumbai ranges between ₹3.8 Lakhs to ₹13.0 Lakhs for experience between 3 years to 10 years. According to our estimates it is 137% more than the average Customer Service Representative Salary in India. Salary estimates are based on 10 latest salaries received from various employees of Citibank Mumbai.

How does the salary of a Customer Service Representative at Citibank Mumbai compare with the average salary range for this job?

The average salary of a Customer Service Representative at Citibank is 137% more than the average salary of a Customer Service Representative in Mumbai. To know exact salary insights, login to view.

What is the salary of a Customer Service Representative in companies similar to Citibank in Mumbai?

IDFC FIRST Bank Customer Service Representative Salary - ₹2.0 Lakhs to ₹3.6 Lakhs per year
ICICI Bank Customer Service Representative Salary - ₹1.8 Lakhs to ₹3.8 Lakhs per year
Axis Bank Customer Service Representative Salary - ₹2.4 Lakhs to ₹3.1 Lakhs per year
IndusInd Bank Customer Service Representative Salary - ₹2.0 Lakhs to ₹4.4 Lakhs per year
EOSGlobe Customer Service Representative Salary - ₹0.9 Lakhs to ₹3.3 Lakhs per year

What is the estimated take home salary of a Customer Service Representative at Citibank in Mumbai?

The estimated take-home salary of a Customer Service Representative at Citibank ranges between ₹54,179 per month to ₹55,531 per month in Mumbai. The take-home salary calculation is based on the average Citibank Customer Service Representative salary in India which ranges between ₹3.8 Lakhs to ₹13.0 Lakhs per year for employees with experience between 3 years to 10 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Representative at Citibank in Mumbai?

According to AmbitionBox, 50% of the Citibank Customer Service Representatives in Mumbai reported a notice period of 2 Months, 25% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 4 responses on AmbitionBox in last 2 years.

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Citibank Customer Service Representative Salaries in Mumbai

Citibank Customer Service Representative salary in Mumbai ranges between ₹3.8 Lakhs to ₹13 Lakhs with an average annual salary of ₹. Salary estimates are based on 10 Citibank latest salaries received from various employees of Citibank.