Citco Customer Success, Service & Operations Department Salaries in Bangalore / Bengaluru

Likes

The Pay for Freshers is good.

Dislikes

Micro Management Favouritism Pathetic Management and Managers Managers with no adequate Knowledge of the Department Process. Managers not wanting to take new task in order to avoid responsibilities. Management cutting cost by Cutting on basic Amenities like Toilet Paper, Canteen Paper Cups and Cup Plates.

Likes

...ys no role in mediation or investigation if PIP is fair and not biased Promotion criteria is biased and not transparent Salary hike is uneven yesr on year

Dislikes

Job security

Likes

We do end to end work here, with minimum support, and crunch of staffing, thereby a lot to learn, take it pressure, knowledge and management.

Dislikes

Unorganised in terms of staffing, may be the policy is to overutilize people. No Salary rectification, baised management decisions, HR has no control over anything.

Likes

...er management look at you as Rec! 2. Not employee friendly org to work with. 3. They really pay well.

Dislikes

1.No work life balance. 2.Canadian CITCO employee thinks themselves as God, they dominate so much. 3. SVPs and VPs act according to Canadian CITCO team. 4. They make you submit timesheet for 8hours and you need to spend at least 14 hours. 5. No one shares knowledge in team. 6. No proper communication with in team. 7. Vintage employees stab back at their own AVPs by adding more masala to Canada teams. 8. SVPs - Depends under who. You are working , but often seen them dominating under level peers.

Likes

Transportation, good salary

Dislikes

There is new policy called my flex for hybrid model which is not at all clear and micro management, no work life balance at all. If we tell the same to managers they will tell work life balance is a mind set