Cafe Coffee Day Telecaller salaries in India

Likes

I like my job, infrastructure, ambience, brewing coffees

Dislikes

Main thing is salary and when we works here they order us to do everything, but when we resign the job they can’t even provide a piece of paper like experience, brewmaster certificate etc. and other thing is really difficult to take some leaves if they’re experienced person because lack of staff shortage

Likes

Well disciplined team members

Dislikes

Compensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 14-18 hours straight in a day as I have to attend client calls in the evening and sometimes late into the night. Managers do not value an individuals’ unique strengths, which is why I have to take back my suggestions most of the times. I do receive appreciation emails from my client, but they mostly go unnoticed during my mid-year appraisals. Also, there is no on-job training for freshers, hence senior folks like me have to guide them step-by-step, which is a pain sometimes.

Likes

...tant.. communication skill power......but there is no rapid growth in career .. salary grade is vry low.. no one senior here to motivates to junior.... So my experience is overall gud... But i m not satisfied with this company.

Dislikes

Career growth, salary

Likes

Over all average company if you're looking for a job in coffee chains so go for others Starbucks,Costa coffee, Barista, instead of CCD you will find good salary and culture.

Dislikes

There is no salary appraisa on yearly basis, and no gorth in designation you need to struggle lot for that, there is sale's target and lots of sale pressure on team of outlet.

Likes

...ffee Day for 2.5 years, gaining valuable experience in a fast-paced environment. The salary was fair, though it didn’t completely match my expectations for the responsibilities I handled. At times, there was limited staffing, which added to the workload and increased pressure to keep everything running smoothly. This required strong multitasking and problem-solving skills to ensure high-quality service even during busy periods. One aspect I truly appreciated was the company’s consistency in paying salaries on time, which helped create a sense of security. The system for promotions and appraisals was well-structured, recognizing hard work and encouraging career growth. Overall, it was a good experience with room for improvement in staffing and compensation.

Dislikes

Dislikes: 1. Salary: The pay was good but didn’t fully meet my expectations for the level of responsibility. 2. Staffing: There were often not enough staff members, which increased the work pressure and made it harder to keep up during busy times. 3. Work-Life Balance: Due to fewer staff, I sometimes had to work longer hours or handle multiple roles, which impacted my work-life balance.