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BT Group

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4.0

based on 1.8k Reviews

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Ghaziabad
Customer Success, Service & Operations

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BT Group Customer Success, Service & Operations Department Salaries in Ghaziabad

based on 14 latest salaries
Designation Avg Annual Salary Open Jobs

Technical Support Engineer

4 - 8 years exp. · Ghaziabad (3 salaries)
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₹7 L/yr - ₹9.3 L/yr

Customer Service Executive

6 years exp. · Ghaziabad (AmbitionBox Estimate)
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₹4.7 L/yr - ₹5.7 L/yr

Business Service Associate

3 years exp. · Ghaziabad (AmbitionBox Estimate)
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₹3.3 L/yr - ₹4.2 L/yr

Senior Customer Service Advisor

3 - 4 years exp. · Ghaziabad (AmbitionBox Estimate)
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₹5 L/yr - ₹6.3 L/yr

Network Engineer

2 years exp. · Ghaziabad (AmbitionBox Estimate)
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₹4.7 L/yr - ₹8 L/yr

Project Coordinator

10 years exp. · Ghaziabad (AmbitionBox Estimate)
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₹5 L/yr - ₹6.6 L/yr

Service Reliability Engineer

3 years exp. · Ghaziabad (AmbitionBox Estimate)
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₹6.2 L/yr - ₹7 L/yr

Manager

10 - 11 years exp. · Ghaziabad (AmbitionBox Estimate)
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₹8.4 L/yr - ₹9 L/yr

Last Updated: 13 Sep, 2024

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2w
a technical project manager
Deadend
Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?
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Salary related reviews for BT Group

Duty Manager in Gurgaon / Gurugram

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 27 May 2024
4.0
 for  Salary and Benefits

Likes

All over good work culture However it still depends on team to team.

Dislikes

Nothing specific however for a new hire who joins BT in Jan and after, he/she is not eligible for appraisal and bonus for current year which is given in June. If he joins before 1st Jan for ex. 31st dec, he becomes eligible for bonus and appraisal both.

read more

Business Service Support Advisor in Kolkata

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 19 Aug 2022
5.0
 for  Salary and Benefits

Likes

Benefits of leave policy (Approx paid 42 days for AL and SL in a year) and salary is amazing as per the city standard. 40 hours work week and 2 days off

read more

Dislikes

Promotion in Consumer LOB is next to impossible unless you are in your Manager's good book.

Commercial Support Manager in Kolkata

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 16 Jun 2022
2.0
 for  Salary and Benefits

Likes

Can't say any bad when it comes to overall experience and work life balance..if you need peace and work life balance then BT is the best but in terms of pay this falls into a mud range co.. And there is not much pay benifit as compare to other co.

read more

Dislikes

Pay packages and benifits

Customer Care Executive in New Delhi

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 19 Aug 2023
2.0
 for  Salary and Benefits

Likes

Work life balance is good. The company provides good amount of leaves where we can manage our work as well as our personal life.

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Dislikes

The only thing is that very less salary no hike if you join BT as experienced also, there is discrimination amongst the employees who work their. This feedback must be taken into consideration. Overall, good company to work with

read more

Associate in Gurgaon / Gurugram

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 12 May 2021
5.0
 for  Salary and Benefits

Likes

... best company to work on, specially if you don't want to leave the organisation. Salary is good, growth is terrific. If you will join British telecom, I can bet you will not leave that place.

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Dislikes

Nothing

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BT Group interview questions by designations

Financial Analyst (9)Network Engineer (8)Associate Engineer (5)Project Coordinator (4)
View all 147 interview experiences

Know more about BT Group Ghaziabad

More about working at BT Group
golden leaf award

#14 Best Large Company - 2022

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BT Group Salary FAQs

What is the notice period at BT Group in Customer Success, Service & Operations Department in Ghaziabad?
According to AmbitionBox, 44% of the BT Group employees in Customer Success, Service & Operations Department in Ghaziabad reported a notice period of 2 Months, 31% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 16 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at BT Group , Ghaziabad is INRunlock blur . Salary estimates are based on 14 BT Group latest salaries received from various employees of BT Group.

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