BT Group Faridabad Customer Success, Service & Operations Salaries by 10+ Employees (Updated 2025)

Designation	Avg Annual Salary	Open Jobs
SME 7 - 10 years exp. · Faridabad (4 salaries)	₹5.1 L/yr - ₹5.5 L/yr
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Project Coordinator 6 - 10 years exp. · Faridabad (3 salaries)	₹4.5 L/yr - ₹6 L/yr
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Customer Support Executive 1 year exp. · Faridabad (AmbitionBox Estimate)	₹3.3 L/yr - ₹4 L/yr
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MIS Analyst 4 - 6 years exp. · Faridabad (AmbitionBox Estimate)	₹3.6 L/yr - ₹4.6 L/yr
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Recovery Analyst 7 - 8 years exp. · Faridabad (AmbitionBox Estimate)	₹3.6 L/yr - ₹5 L/yr
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Scheduling Analyst 6 years exp. · Faridabad (AmbitionBox Estimate)	₹3.9 L/yr - ₹4.9 L/yr
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Incident Management Specialist 11 years exp. · Faridabad (AmbitionBox Estimate)	₹10.8 L/yr - ₹13.8 L/yr
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Business Advisor 2 years exp. · Faridabad (AmbitionBox Estimate)	₹3 L/yr - ₹3.6 L/yr
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Associate 2 - 3 years exp. · Faridabad (AmbitionBox Estimate)	₹2.6 L/yr - ₹4.4 L/yr
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What people are saying about BT Group

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illegalargumentor

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BT Group

I have 4.1 YOE Java Spring boot and AWS Telstra with 26 LPA including 6% variable pay. EPAM with 29 LPA including 2 L joining bonus. Which once should I go with considering for long term, Job security and Wlb.

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Salary related reviews for BT Group

Duty Manager in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 27 May 2024

4.0

for Salary and Benefits

Likes

All over good work culture However it still depends on team to team.

Salary - Good

+6 more

Dislikes

Nothing specific however for a new hire who joins BT in Jan and after, he/she is not eligible for appraisal and bonus for current year which is given in June. If he joins before 1st Jan for ex. 31st dec, he becomes eligible for bonus and appraisal both.

Business Service Support Advisor in Kolkata

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 19 Aug 2022

5.0

for Salary and Benefits

Likes

Benefits of leave policy (Approx paid 42 days for AL and SL in a year) and salary is amazing as per the city standard. 40 hours work week and 2 days off

Salary - Excellent

+3 more

Dislikes

Promotion in Consumer LOB is next to impossible unless you are in your Manager's good book.

Promotions - Poor

+1 more

Commercial Support Manager in Kolkata

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 16 Jun 2022

2.0

for Salary and Benefits

Likes

Can't say any bad when it comes to overall experience and work life balance..if you need peace and work life balance then BT is the best but in terms of pay this falls into a mud range co.. And there is not much pay benifit as compare to other co.

Skill development - Good

+5 more

Dislikes

Pay packages and benifits

Salary - Poor

Customer Care Executive in New Delhi

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 19 Aug 2023

2.0

for Salary and Benefits

Likes

Work life balance is good. The company provides good amount of leaves where we can manage our work as well as our personal life.

Skill development - Good

+2 more

Dislikes

The only thing is that very less salary no hike if you join BT as experienced also, there is discrimination amongst the employees who work their. This feedback must be taken into consideration. Overall, good company to work with

Salary - Poor

+1 more

Associate in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 12 May 2021

5.0

for Salary and Benefits

Likes

... best company to work on, specially if you don't want to leave the organisation. Salary is good, growth is terrific. If you will join British telecom, I can bet you will not leave that place.

Salary - Excellent

+6 more

Dislikes

Nothing

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BT Group interview questions by designations

Network Engineer (9)Financial Analyst (9)Associate Engineer (6)Network Security Engineer (4)

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BT Group Salary FAQs

What is the notice period at BT Group in Customer Success, Service & Operations Department in Faridabad?

According to AmbitionBox, 81% of the BT Group employees in Customer Success, Service & Operations Department in Faridabad reported a notice period of 2 Months, 19% reported a notice period of 1 Month.This is based on 16 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at BT Group , Faridabad is INR . Salary estimates are based on 18 BT Group latest salaries received from various employees of BT Group.