BT Group Business Service Support Advisor salaries in Mumbai (Updated 2025)

Likes

Benefits of leave policy (Approx paid 42 days for AL and SL in a year) and salary is amazing as per the city standard. 40 hours work week and 2 days off

Dislikes

Promotion in Consumer LOB is next to impossible unless you are in your Manager's good book.

Likes

The work culture and opportunity to learn and grow.

Dislikes

Although great company to work for and I would like to work permanently but due to less salary compare to other companies I am constantly looking out for other well paying jobs even when I don't want to leave.

Likes

...etty good and yes it a MNC unlisted company and yes you have job security in BT.( and you get your salary in due date)

Dislikes

The cons: While BT has transferred all thier employees to WFH, its has went to torture from home (where authority says that it is an employee-centric company I believe) You wont get pecuniary reimbursement in full(as I haven't got 800 rupees which has went to bad debt) Now it is converting to a target based job, your manager will surely chastize you if you dont meet targets. (now the term "employee-centric" is slowly fading where I am working) You don't get leaves in your required date (not even an exigency or a sick leave as the company's target or obligations to meet is more imp. than an employee's life) APR comes once and the growth rate is too slow as well as the annual package ithey will offer is what you can earn by sitting idle in your home. There are some overwhelmed gallant supervisors (who shows more much than they what actually do) for whom you may get a warning letter if multiple feedbacks comes on you (and finally the employee-centric word is gone) and you may lose your job (which I think it is an intention of BT)

Likes

Work life balance is good. The company provides good amount of leaves where we can manage our work as well as our personal life.

Dislikes

The only thing is that very less salary no hike if you join BT as experienced also, there is discrimination amongst the employees who work their. This feedback must be taken into consideration. Overall, good company to work with

Likes

They pay you well and have good incentive plans

Dislikes

Work culture inside the floor is terrible. People shout at each other from across the floor. They need to learn a thing or two from Wipro on being employee centric.