BT Business Customer Care Representative salaries in Gurgaon / Gurugram

Likes

Good salary, hybrid module, best part would be night shift allowance.

Dislikes

Worked in EE, process is good but as the company has now started hiring people on average salary, the new hire are more into making money and not providing resolutions to the customers, worst part is nobody is bothered to take feedbacks and work on it!!

Likes

It has a good work life balance and the company culture is extremely impressive. They are very employee centric. They always put employee's benefit first while you are associated with the company. They took great precautions owing to Covid. Provided free food to all its employees

Dislikes

... it will literally mould all policies to extort your full and final settelement. I ended up paying my entire salary and extra cash to get my release letter!! You may not get sick leaves even if doctor's prescription is produced because of "business requirement". The health insurance is absolutely obselete and yet the company chose it to cover its employees!

Likes

...ng to maintain Covid-19 precautionary mesarues needed in a BPO or any office . Salary comes even before you expect . That is really fabulous. So far so good . Satisfied .

Dislikes

So far nothing has come as sheer dissatifaction . There are sidesareas where they should be more looking into to make it a perfect workplace or rather job platform .

Likes

There are several things here which I do like work-lofe balance, Salary satisfaction, salary hike or yearly increment, promotions as well as job security.

Dislikes

There is nothing to dislike apart from keep away from any type of politics in teammates.

Likes

Stability

Dislikes

Skill Development, Salary, Work Life Balance, Roles have lesser meaning a Senior Associate/SME does the work of a Team Lead, Quality Expert and PMO while the higher management just expects the same to continue