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BookMyShow

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3.9

based on 152 Reviews

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Mumbai
Customer Success, Service & Operations

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BookMyShow Customer Success, Service & Operations Department Salaries in Mumbai

based on 58 latest salaries
Designation Avg Annual Salary Open Jobs

Team Lead

5 - 10 years exp. · Mumbai (6 salaries)
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₹4.9 L/yr - ₹10.8 L/yr

Customer Service Executive

0 - 3 years exp. · Mumbai (5 salaries)
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₹2 L/yr - ₹4.3 L/yr

Customer Support Executive

0 - 1 year exp. · Mumbai (4 salaries)
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₹1.8 L/yr - ₹2.9 L/yr

Customer Care Executive

0 - 5 years exp. · Mumbai (4 salaries)
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₹3 L/yr - ₹3.5 L/yr

Starting your career? Discover BookMyShow fresher salaries in India

Senior Customer Service Executive

4 - 13 years exp. · Mumbai (3 salaries)
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₹3 L/yr - ₹4.6 L/yr

Team Lead Operations

2 - 10 years exp. · Mumbai (3 salaries)
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₹3.9 L/yr - ₹5.9 L/yr

Web Operations Executive

8 - 12 years exp. · Mumbai (3 salaries)
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₹4.3 L/yr - ₹6.5 L/yr

SME

9 - 11 years exp. · Mumbai (AmbitionBox Estimate)
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₹4.2 L/yr - ₹5.4 L/yr

Team Coach

5 - 6 years exp. · Mumbai (AmbitionBox Estimate)
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₹4.1 L/yr - ₹5.2 L/yr

Senior Customer Executive

5 - 7 years exp. · Mumbai (AmbitionBox Estimate)
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₹4.4 L/yr - ₹5.6 L/yr

Customer Service Associate

5 - 9 years exp. · Mumbai (AmbitionBox Estimate)
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₹2.9 L/yr - ₹3.7 L/yr

Customer Service Representative

3 - 5 years exp. · Mumbai (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr

Customer experience Executive

2 years exp. · Mumbai (AmbitionBox Estimate)
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₹2.1 L/yr - ₹2.6 L/yr

Senior Social Media Executive

9 years exp. · Mumbai (AmbitionBox Estimate)
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₹4.5 L/yr - ₹5.8 L/yr

Acting Team Leader

4 years exp. · Mumbai (AmbitionBox Estimate)
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₹2.9 L/yr - ₹3.7 L/yr

Senior Customer Care Officer

10 years exp. · Mumbai (AmbitionBox Estimate)
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₹5.2 L/yr - ₹6.6 L/yr

Assistant Manager Operations

8 years exp. · Mumbai (AmbitionBox Estimate)
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₹6.3 L/yr - ₹8 L/yr

Operations Manager

17 years exp. · Mumbai (AmbitionBox Estimate)
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₹8.3 L/yr - ₹10.6 L/yr

Senior Executive Corporate Sales

7 years exp. · Mumbai (AmbitionBox Estimate)
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₹4.7 L/yr - ₹6 L/yr

Customer Care Intern

Fresher · Mumbai (AmbitionBox Estimate)
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₹1 L/yr - ₹1.3 L/yr

Last Updated: 19 Dec, 2024

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fathersahaab
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AmbitionBox
New Job, Higher Pay, Now I’m Feeling Awkward
I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!
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Salary related reviews for BookMyShow

3.6

Rated by 17 employees for salary & benefits

Software Development Engineer 1 in Bangalore / Bengaluru

Full Time

 · 

Engineering - Software & QA Department

2.0
  •  posted on 09 Jun 2024
2.0
 for  Salary and Benefits

Likes

You'll get to learn most of the tech stack. Peers are good.

Dislikes

Terrible WLB. Only join if you willing to work like machine. Very few people , average salary hikes. Sab kuch jldi jldi chahie yahan. 5 days sprint Kehte h khud ko agile but nothing is followed and bol dia jata h hmare lie kaam ni krta h Tech team is overloaded with tasks and strict deadlines You'll be working on holidays as well as on weekends if anything breaks. Expect only popcorn at the end.

read more
  • Salary - Poor
    +4 more

Business Development Executive in New Delhi

Full Time

 · 

Other Department

3.0
  •  posted on 08 Jun 2024
2.0
 for  Salary and Benefits

Likes

Supportive teammates and colleagues. Will guide you through each step of the way and great experiences provided

  • Skill development - Good
    +3 more

Dislikes

Poor work and pay ratio. Still following 10 yesr old salary policies. Feels like talking about pay is a taboo in the company and make you guilted for the company offering you great opportunities . Zero work life balance and you shall be expected to be available at all time

read more
  • Salary - Poor
    +1 more

Assistant Manager in Mumbai

Engineering - Software & QA Department

3.0
  •  posted on 20 Apr 2022
2.0
 for  Salary and Benefits

Likes

Tech stack exposure

Dislikes

...lim festivals and vice versa. Lot of ‘F’ word used right from CEO level. There is loss of pay if the employees don’t clock in by 11 am

read more
  • Salary - Poor
    +4 more

Freelance Content Writer in New Delhi

Freelancer

 · 

Content, Editorial & Journalism Department

4.0
  •  posted on 25 Mar 2019
2.0
 for  Salary and Benefits

Likes

...ows and events that I wouldn't otherwise be able to attend, are available to me. The pay, however, is very minimal and no compensation for anything.

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  • Skill development - Excellent
    +4 more

Dislikes

Pay could be more.

  • Salary - Poor

Senior Software Developer in Bangalore / Bengaluru

Engineering - Software & QA Department

4.0
  •  posted on 22 Jul 2018
1.0
 for  Salary and Benefits

Likes

The company is open to innovations in the field of non movies entertainment industry and adopts latest technology to fulfill the customer satisfaction. I love the fact that I am part of BMS 2.0 team where we develop new projects in Non movies sector. Event related application development. One factory I really enjoy that team itself need to take care of all the activity from Scram planning to development with SRE. Work time is really good. Work pressure is not that much if we planned our work properly in advance.

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  • Skill development - Good
    +2 more

Dislikes

Compensation is very bad, no additional benefit. Worst level management policy. Development cycle differ from team to team. Choosing a technology will be given by vertical heads. All teams are not synchronized. No re-hire policy. Also, there is no on-job training.

read more
  • Salary - Bad
    +1 more
see more salary related reviews

BookMyShow interview questions by designations

Product Manager (3)QA Engineer (1)Analyst (1)Marketing Intern (1)
View all 23 interview experiences

Know more about BookMyShow Mumbai

More about working at BookMyShow

BookMyShow Salary FAQs

How much does BookMyShow pay per year?
The average BookMyShow salary ranges from approximately ₹1 Lakh to ₹3 Lakhs per year for a Freelancer and ₹37 Lakhs to ₹70 Lakhs per year for a Senior Engineering Manager. Salary estimates are based on 58 BookMyShow salaries received from various employees of BookMyShow. BookMyShow employees rate the overall salary and benefits package 3.6/5 stars.
What is the highest salary in BookMyShow?
The highest-paying job at BookMyShow is a Senior Engineering Manager with a salary of ₹37 Lakhs to ₹70 Lakhs per year. The top 10% of employees earn more than ₹26.06 lakhs per year. The top 1% earn more than a whopping ₹70 lakhs per year.
What is the minimum salary in BookMyShow?
Minimum salary at BookMyShow depends on the role you are applying for. For Graphic Designer the minimum salary is ₹0.6 Lakh to ₹6 Lakhs per year, and for Senior Executive the minimum salary is ₹3 Lakhs to ₹8.2 Lakhs per year and so on.

Tell us how to improve this page.

Average annual salary in Customer Success, Service & Operations department at BookMyShow , Mumbai is INRunlock blur . Salary estimates are based on 58 BookMyShow latest salaries received from various employees of BookMyShow.

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