Bird Worldwide Flight Services Senior Customer Service Agent salaries in Customer Success, Service & Operations in India

Likes

I work here since march 2022 and I noticed no One satisfied with this management we are not getting over salary on time so many discrepancy in salary no value of old staff

Dislikes

Not get treated well in this management Not get paid enough Treat us like animals

Likes

There are few steps I like :- 1) It gives basic trainings for 7 days which is knowledgeable. 2)Provides in between many trainings about services.

Dislikes

...ere is no changes in shifts. 2) Continuously permanent night shifts are there. 3) Salary is not enough according to work & night shifts.

Likes

There was nothing to like about since the day i had worked in the company.

Dislikes

No work appreciation how much you work hard for the company No salary increment till the date i worked say almost 5years. Only favourates staff are given all priorities week off sick leaves tympass and the work they wanna do All the senior management are ex staff of jet nw who dont knw abc of staff handling all what they will do is just fool around. If you become anyones favourate then only you will be prioritize and will be given growth so u need to be a spoon of someone One who are quite and disciplined are treated like their own servant Many more things.. If anyone looking to work here beaware you can instead join celebinas or any direct airlines but dont join BWFS MUMBAI...

Likes

...e in BWFS no proper roster manager tell you at night before when u have to come. Salary is always delay . Bonuse is pending no life balance FORGET ABOUT INCREMENT not even support in covid

Dislikes

Even think

Likes

...gement is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary.

Dislikes

There is a bond of 18 months before which you cannot resign.