Bharat Sanchar Nigam Customer Care Salaries by 3 Employees (Updated 2025)

0 - 17 years exp.

₹1.2 Lakh - ₹9.1 Lakhs

Low Confidence

Salary of majority employees

78% more than the average Customer Care Salary in Telecom Companies for 0 - 17 years of experience

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Last Updated: 21 Jan 2024

Companies similar to Bharat Sanchar Nigam for Customer Care

Company name	Avg Annual Salary	Open Jobs
Bharti Airtel Customer Care Salary 2 - 5 years exp. (3 salaries)	₹1 L/yr - ₹1.4 L/yr 67% less
Jio Customer Care Salary 0 - 6 years exp. (9 salaries)	₹0.2 L/yr - ₹3 L/yr 68% less
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Teleperformance Customer Care Salary 0 - 4 years exp. (13 salaries)	₹1.6 L/yr - ₹4.5 L/yr 33% less
Customer Care Customer Care Salary 0 - 5 years exp. (13 salaries)	₹0.1 L/yr - ₹6.1 L/yr 53% less
Om Creation Customer Care Salary 4 years exp. (7 salaries)	₹2.3 L/yr - ₹2.9 L/yr 36% less

Customer Care salary at Bharat Sanchar Nigam ranges between ₹1.2 Lakh to ₹9.1 Lakhs per year for employees with less than 1 year of experience to 17 years. Salary estimates are based on 3 latest salaries received from various employees of Bharat Sanchar Nigam.

Experience wise Bharat Sanchar Nigam Customer Care salaries

Last Updated: 21 Jan 2024

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹1.1 L/yr - ₹1.4 L/yr
2 years (AmbitionBox Estimate)	₹1.4 L/yr - ₹1.7 L/yr
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15+ years (AmbitionBox Estimate)	₹8.2 L/yr - ₹10.5 L/yr

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Salary related reviews for Bharat Sanchar Nigam

5.0

Rated by 1 employees for salary & benefits

Junior Telecom Officer in Hyderabad / Secunderabad

Full Time

Engineering - Hardware & Networks Department

4.0

• posted on 13 Jul 2023

2.0

for Salary and Benefits

Likes

Drastic positive change in work culture after VRS in 2020. Majority employees trying their best under given constraints.

Dislikes

...e to the customer, company starving for funds effecting day to day maintenance . No pay rivision, poor promotion prospects.

Salary - Poor

+3 more

Assistant General Manager in Varanasi

Full Time

Project & Program Management Department

5.0

• posted on 19 Dec 2023

3.0

for Salary and Benefits

Likes

It was my pleasure to report that my all boss used to be technically very strong and fully supported me. I appreciate and pray to God bless BSNL for growth and revival.

Job security - Excellent

+1 more

Dislikes

The work of pushing BSNL into the grave is done by ITS officers.They do not have any accountability as in Corporate where there is productivity based salary.They should not be provided any car facility which is fully misused by their family members.

Junior Telecom Officer in Udaipur

Construction & Site Engineering Department

2.0

• posted on 19 May 2022

1.0

for Salary and Benefits

Likes

Flexible timings and office availability in PAN India. You can relocate to your home town or nearby hometown

Dislikes

Worst HR policy among all PSU. low salary and huge shortage of staff. TA/DA rates are very low. Can you imagine, an executive rank officer is getting 150/- per day as dearness allowances in year 2022. What a shame.

Salary - Bad

+5 more

Assistant General Manager in Dehradun

Consulting Department

5.0

• posted on 26 Feb 2022

5.0

for Salary and Benefits

Likes

...re, henceforth company major decisions is solely depends upon the government. Salary hike is as per the guidelines, so out of turn promotion one cannot think of

Salary - Excellent

+6 more

Dislikes

Company's growth lies on the government policies apartment from the management

Assistant General Manager in Kolkata

Customer Success, Service & Operations Department

4.0

• posted on 26 Sep 2019

2.0

for Salary and Benefits

Likes

...ng scope is enough in BSNL. Lack of work distribution and work culture observed. Career growth , appraisal , salary etc. are not satisfactory but job security is more. Work life balance is good.

Skill development - Excellent

+3 more

Dislikes

Salary , Career progress , appraisal , opportunities etc are not satisfactoty

Salary - Poor

+1 more

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1w (edited)

an associate vice president

Offer Accepted

I was getting 15.2 LPA in my previous org and now i am being offered 29.5 LPA but the designation is 1 position lower than what i was in my previous org. Should i go ahead with the offer or still negotiate on designation. Protip : i was laid off in my previous org.

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Bharat Sanchar Nigam Customer Care Salary FAQs

What is the notice period for Customer Care at Bharat Sanchar Nigam?

According to AmbitionBox, 100% of the Bharat Sanchar Nigam Customer Cares reported a notice period of 1 Month.This is based on 2 responses on AmbitionBox in last 2 years.

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Bharat Sanchar Nigam Customer Care Salaries

Bharat Sanchar Nigam Customer Care salary in India ranges between ₹1.2 Lakh to ₹9.1 Lakhs with an average annual salary of ₹. Salary estimates are based on 3 Bharat Sanchar Nigam latest salaries received from various employees of Bharat Sanchar Nigam.