Berkadia Customer Success, Service & Operations Department Salaries in India (Updated 2025)

Likes

There is no restriction on what you wear if you're in night shift. Good company if you're starting your career.

Dislikes

Office politics is extreme. Difference between fixed and CTC is huge, which explains how bad the salary structure is and you'll be forced to work, but still won't get it all as mentioned. Its a circus.

Likes

... culture is awesome. People across hierarchy are friendly and treat you equally. Compensation and benefits are per industry standards. If you work hard, you will grow here. Stress is manageable!

Dislikes

It's high time for them to start making the company into a hybrid work space, considering the covid 19 pendamic.

Likes

Work culture is great people at Berkadia are very supportive. There is job security at Berkadia. Management provides employee benefits like vouchers and also provides various certification courses which employees can make use of. There are various committees like "Woliba" for employees relaxation from stress once in a month, separate women's forum for working women to guide and support them for managing their professional and personal life. There is Development and advancement which conducts various events for grooming employees skills for future roles. I can say working at Berkadia is about developing yourself and getting access to plenty of knowledge in the US mortgage industry.

Dislikes

Compensation is not satisfactory but we do have job satisfaction and a stress free work, People are considerate.

Likes

Job security because all over the world layouts happend during COVID and after COVID, except in berkadia.

Dislikes

Our team is not good managing work life balance because we have have huge team of 40 members. And no proper collaboration. But the other teams are good. There is a lot to learn from berkadia

Likes

Berkadia is an organisation where they value people the most. Amazing work culture and friendly people. When coming to learning I would say Berkadia provides you with the best learning experience in the industry.

Dislikes

There is more scope for standardisation in every process.