BCD Travel Senior Customer Care Representative salaries in India

Likes

Company culture, Internal committees, working hours.

Dislikes

...lier i discussed with HR and my manager unfortunately haven't seen any progress. I rejoined the company after with the same salary and position as before the pandemic, i understood the company's circumstances and i worked without allowances and SPP, with the hope that things would improve as the market recovered. However market conditions have gotten better, my salary and position did not change much. Despite my continued dedication and contributions i have made over 6.5 years, i have seen modest increased in my compensation from 2.5 lacks to 5 lacks. I appreciate the opportunity to rejoin the company and continue contributing, but I believe it's essential to align my salary and position with both the market standards and my professional growth. i ve expressed this concern before, but i feel the issue remains unresolved. I am proud of my work here and committed to our collective success.

Likes

It's been 2 years since I started working at BCD travel as customer service representative and for now, I have very good experience .There are many opportunities here to learn which is helping to build a career in travel industry.

Dislikes

Even after completing 2 years in BCD, I don't feel much increase in my salary. Compared with the other colleagues the appraisal is giving almost the same to everyone and does not match with the hard work that I do.

Likes

...er support on taxation or even response for an email which you send to HR group. They keep blaming each other ie all Even if you have a serious concerns nobody is bothered and specially in night and early mornings NO HR, NO Admin so you can do what ever you want Food is free and they keep saying it's free and the quality is worst ( plastic, bugs, metal peices are common) Even if you work hard and unless you are in the good side of managemt dont expect anything - salary or promotion Checking the cool off for hiring, providing salary for joiners and backend verifications etc are not even done here properly.

Dislikes

Being a female employee I faced a lot of concerns and never received proper support at all and thus left that office and will never forget the days Even after leaving office for the social media status I updated I got back biten Be extremely cautious with management because even if you leave the job dont think its done My first job offer was rejected as one of the Female HR partner spoke over call about me in the new organization and I heared that this always happens once you resign. They won't send email as it will legally impact, only over call these dramas are done. Apart from these the company is a soo good. No work pressure at all , no need to work also be there and enjoy your time but getting another job is doubtful and hard.

Likes

...n a wonderful experience because there is no work pressure like other companies. Salary is a little less but other than salary peace of mind is more important to balance personal and professional life, and I feel I got a whole lot of peace in this company.

Dislikes

nothing as such

Likes

I am drawn to this job because of the opportunity for growth and advancement. I am eager to learn new skills and take on new challenges, and i see this role as a perfect fit for my career goals. i am excited about the company's mission and values, and i believe in the work that you do.

Dislikes

I would like to take a moment and discuss my current salary package. i have been reflecting on my experience and contributions to the company and i believe that i can be compensated more fairly considering my skill set and the value i bring to the team, i genuinely appreciate the opportunities i have been given, but i believe there is room for improvement regarding my compensation. i would love to have a conversation about this matter and explore possible adjustments that would reflect my experience better