AuthBridge Research Services Customer Success, Service & Operations Department Salaries in Mumbai

Likes

My team members are very supportive, cooperative. Company policy is good. No comments on salary hike & bonus Job security can not say now a days

Dislikes

Timeing issue, further at the time started job there are every saturday - sundays was off, but now a days can not say about the saturday even work on sunday also

Likes

The working culture is very good and everyone is very friendly Your opinions are heard and proper guidance received

Dislikes

Long working hours work can be hectic salary is on a lower side but doable for the fresher

Likes

Co-founder, Anil dhar is a great person and very supportive to his team. A person of such calibres, wasting time in AB, can have more success and respect in outside a company…

Dislikes

...ve a forceful resignation so that they would not come under government scrutiny. Further they would not release complete amount of FNF on time, they cut down the variable amount percentage to more than 60% and pay only 30 to 40%. There is no hr policy nor hr has any authority to take decision on their own. HR department is playing a dummy role. They would not listen to employee. Employees are working 10 to 12hrs shift on regular basis without any extra pay, sometimes ask to work on weekend. Establishment of 19 yrs, company still does not have any stable process and hierarchy, very frequently change the process and could not let stable the process , also, the transfer of employee to inter-department are so frequent that employees get in-stable in his/her domain. In this company product employee move to operation or CRM or vice versa without employee consent. One day suddenly you will get the information of movement without your consent and you do not have a right to oppose the decision. Company doesn’t care of employees specialisation or future. If you will got a good opportunity, company would not give you an early release, HR is pathetic, they will ask to get HOD approval and would not help you out. No HR policy implement here without management consent. Working culture is very toxic, management will pressurise and will mentally torture you to complete task.

Likes

If you do not care about your salary, growth and peace of mind, this is a good place.

Dislikes

When a clown sits on the throne, he does not create a kingdom, he creates a circus. This is how Authbridge is lead. The smiles on peoples face posted on social media is fake, employees are exploited mentally and physically before being thrown out of the company. 1. Rampid Micromanagement: The CEO and Co Founders do not have any professional background and run the company like a chaotic grocery shop, issuing orders while everyone else scrambles in confusion. It is a mess with no real direction for the company or the employees who are literally the salves. 2. Fake Urgency & Drama: The CEO is a narcissist who believes he "knows it all" and others are but fools. He thrives in chaos, creates it intentionally. His goal isn't to create a company but to be center of attention. Meetings are endless, mindless, and completely unproductive, often starting without an agenda and ending without concrete strategy. His mood is mercurial, gets excited and frustrated with drop of a pin. 3. Constant Change In priorities': The company has no strategic direction. Competitors enter the marker with innovative solution and solid startegy Authbridge remains stuck in a constant cycle of change. From Product, Leadership, Consultant, Service Delivery, Incentive, everything is changing all the time with no results. People are running around coping with change like headless chicken. 4. Company has toxic culture: The leadership team is a joke, because they cant hire good people, or when someone joins as a career mistake they live quickly. Current is a 10-14 years experience, with no leadership experience. The result is toxic culture filled with "yes men" , most of whom were hired as personal favors rather than qualification or background. They nod with CEO, they agree with everything he says as they know they can be fired anytime for expressing an opinion. 5. Fear Based Culture: Senior people do not last long as they eventually succumb to CEOs abusive and harassing behavior. 6. Bureaucracy and office politic: The SVPs and VPs are territorial, following a divide and control policy. The teams do not collaborate, they engage in backstabbing and petty power plays. Each HOD has their own henchman, who stirs up conflicts and keeps the infighting going on, so that deliverables are not questioned. Draining employees with constant back and forth. 7. Hire and Fire Practice: Authrbidge is a hire and fire company but not for reasons on performance but for ego clashes with CEO, CO-Founders, HODs. The team dynamics is toxic and manipulating, watch for seats outside the CEOs office. The gossips and manipulation, coupled with nepotisms will not allow you to work or have mental peace. 8. Fabricated Glassdoor Ratings: Glassdoors and ambition box positive ratings are fabricated. The CEOs office directly manages the posts. Employees are forced to write fake reviews by HR and their managers. The work environment is toxic and the management operates with slave-owner mentality. Compensation is abysmal, and after spending 18-36 months in the company, you will find yourself behind in your career and would have lost a lot of hair because of stress. 9. Unfair practices and empty promises: The ESOPs and stocks are a sham. No one has made money except the CEO and the Co Founders. They pay themselves and their family (Wifes, Son, In Laws) unjustifiable amounts under bogus heads while claiming company cannot afford to pay increments or bonus. The CEO spends 10-12 days in Taj Hotels under the pretext of business meetings and along with him travels the so called AVP sales. Apart from the CEO, only this individual stays in Taj to make the so called business travel more fruitful. This is a hopeless company with crude and vindictive CEO , Co Founders and HODs. The CEO after you have left the company call up your customers and clients to spoil your name and reputation.

Likes

There is almost nothing as positive

Dislikes

...ment is the worst 5) No appraisals from 2020 6) Huge delay in variable payouts 7) Delay in salary 8) No work culture 9) Poor training for new joiners And the list goes on....