AU Small Finance Bank Senior Manager Customer Service salaries in India (Updated 2025)

Likes

The company is open to innovation and readily adopts latest technology. I love the fact that I am a part of a team that markets reliable, high-quality products and has a global client base.

Dislikes

Compensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 14-18 hours straight in a day as I have to attend client calls in the evening and sometimes late into the night. Managers do not value an individuals’ unique strengths, which is why I have to take back my suggestions most of the times.

Likes

Salary is on time and process are followed

Dislikes

Everything they don't respect timings and force you to work overtime, they ask you to go out in field in the name of marketing activities and makes you do stupid things, no skill development, no work life balance

Likes

If there is one thing that i would appreciate is that, at least we get salary credit on time, as this reminds me the only reason for staying in indifferent environment.

Dislikes

Job Dissatisfaction - Success of Product is dependent on multiple factors like Research, Proposition, Design, Execution, marketing etc. People behind each functions does there Job well but fails when put together. Therefore, the one who is bearing torch must be strong enough and experienced in managing all these together. I feel senior product person should be someone who has prior experience in at least 3 core functions which is missing here. And when leader is not experienced enough, other problem arises. Like. Monotonous Work, More focus on impressing senior management with biased numbers, Decision basis gut feeling, Lack of Growth and Learning. Extreme Slow Execution etc. Strict Timing - No WFH, Alternate Saturday off

Likes

Not This company For expectation

Dislikes

Company in not Any management Work Time not RBI ROLES IT'S NOT BANK THAT GIDC NO PROMOTION NOT SALARY BAR NOT OT PAYMENT NOT FOR SUPPORT FOR SUPERVISOR EXT........

Likes

Bank reputation was good, also policy good. I appreciate for banking hours was (branch closing) 07:30pm. For family, friend or personal time' space.

Dislikes

But existing employee (good experience) salary according to new joining employee was very low. And staff shorting or leave applying so far. At the time my 28+ pl or 3 sick leave not used. Incase leave system not.