Apollo Pharmacy Customer Care Consultant salaries in India

Likes

Good at service and learn medicine and it's functional uses. There we can update typing experience. Company policies are not so fair , culture is based on the place where we work.

Dislikes

... doesn't concern about employees issues only concern about store and it's sales. Salary is normal but they audit stocks monthly if it is missed, downloading issue or mismatched employee only pay for their store. They won't provide bondings but they won't give resignation before the period of an year. They won't give leave for emergency only week off. If an employee work for OT no more high salary provide for their employe.

Likes

Nil

Dislikes

IT management give priority only to their family members and while hiring they provide big package to only their family members and while appraisal also they only recognise their family members with super hike. The IT management will not recognise self-made employee work and they will not provide proper hike also.

Likes

Nothing to like about

Dislikes

...you will have only one leave in a week which is also decided by your supervisor. And hactic sales pressure,no work life balance, and salary is just below the beggars earns in month Worst decision of my life to apply in apollo pharmacy,

Likes

Just the on time monthly pay

Dislikes

1. Extra working hours 2. No compensation 3. Sales pressure 4. No flexibility 5. You don’t get even the leaves you have Job location is selected far from home city on purpose and you can’t even get a transfer to your home city . 6. The management is shit. 7. No one cares about your health and sometimes you have to do double shifts continuously as long as 18-19 hrs 8. You don’t get consistent week off or even you won’t get it sometimes. 9. No holidays for festivals and other things.

Likes

Salary on time, every end of the month

Dislikes

As a Pharmacist, I never expected that I would experience this kind of work culture, 1. No respect of Pharmacist, being treated like a sales person. 2. Assistants order to the Pharmacist in order to complete the work rather than helping. 3. Lots of sale pressure, in generic categories medicine, their own private label products, and other FMCG products like baby diapers, Baby food, and other non pharmaceutical products. 4. They produce Sale targets specially in generic and private labels product, as a pharmacist you can't alter all the medicines with generic categories, even these generic categories medicines have same cost as compared to prescribed brands, some times it costs high. We have to perform push sale which is very irritating to the customers. 4. Most disgusting is that the we already have the prescribed medicines but we say no to the customers in order to achieve generic targets, because there is no option, as customer wants prescribed medicines only. 5. They call it pharmacy, but 50% products are non pharmaceutical products like hair oil , shampoo, deodrant, hair colour and many more things. 6. Push sale , their own private label products that you have to push every customers to buy, Like floor cleaner, toilets cleaner, wipes soaps they call it value deals , diabetics juice, blood sugar monitor to every diabetics patients which is not clinically proven, and other non pharamaceuticals 7. Pharmacist has to do home deliveries, racks cleaning, brooming , mopping, stock auditing, all expiry workouts, reminder calling, stock reconciliation, like every labour works, 8. After all of these You will realise that ur under paid , very unsatisfactory. I think they just need our licence, no need of this profession. There are many more things that I can't mentioned it.