ACKO Escalation Specialist Salaries by 10 Employees (Updated 2025)

3 - 5 years exp.

₹4.5 Lakhs - ₹6.6 Lakhs

Low Confidence

Avg. annual salary

Monthly In-hand Salary

18% more than the average Escalation Specialist Salary in FinTech Companies for 3 - 5 years of experience

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Last Updated: 21 Mar 2025

Companies similar to ACKO for Escalation Specialist

Company name	Avg Annual Salary	Open Jobs
PhonePe Escalation Specialist Salary 3 - 5 years exp. (5 salaries)	₹4.7 L/yr - ₹6.3 L/yr At par
PayPal Escalation Specialist Salary 7 - 8 years exp. (4 salaries)	₹6.5 L/yr - ₹9.9 L/yr 44% more
Login to view exact salary
Wells Fargo Escalation Specialist Salary 2 - 7 years exp. (47 salaries)	₹3.5 L/yr - ₹8 L/yr 6% more
Amazon Escalation Specialist Salary 1 - 7 years exp. (39 salaries)	₹2.6 L/yr - ₹10 L/yr 8% less	2 job openings
Cognizant Escalation Specialist Salary 1 - 8 years exp. (40 salaries)	₹2 L/yr - ₹5.5 L/yr 37% less

Escalation Specialist salary at ACKO ranges between ₹4.5 Lakhs to ₹6.6 Lakhs per year for employees with experience between 3 years to 5 years. Salary estimates are based on 10 latest salaries received from various employees of ACKO.

Latest annual salaries shared by ACKO Escalation Specialist

3d ago

₹6.6 Lakhs

4 years exp.

5mo ago

₹5.8 Lakhs

3 years exp.

5mo ago

₹5 Lakhs

4 years exp.

7mo ago

₹6 Lakhs

5 years exp.

8mo ago

₹6 Lakhs

5 years exp.

9mo ago

3 years exp.

1y ago

5 years exp.

1y ago

3 years exp.

1y ago

4 years exp.

1y ago

4 years exp.

Experience wise ACKO Escalation Specialist salaries

Last Updated: 21 Mar 2025

Experience	Avg Annual Salary
3 years (3 salaries)	₹5.4 L/yr - ₹6.5 L/yr
4 years (4 salaries)	₹4.5 L/yr - ₹6.6 L/yr
Login to view exact salary
5 years (3 salaries)	₹5 L/yr - ₹6 L/yr

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Top skills at ACKO for Escalation Specialist

Customer Experience Customer Complaints Management Troubleshooting Root Cause Analysis outbound Complaint Handling Conflict Resolution Escalations Query Resolution CSAT Grievance Management Retention SLAS Service Improvement

Salary related reviews for ACKO

4.1

Rated by 3 employees for salary & benefits

Senior Quality Analyst in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 18 Dec 2024

1.0

for Salary and Benefits

Likes

ACKO has had a great work culture.

Skill development - Good

+1 more

Dislikes

...ine have high micromanaging, Low Work Life balance. No visibility for your work. Low Salary Rude Managers who can take WFH/Leaves but do not approve their Reportees leaves Habit of dumping work on juniors and highlighting themselves.

Salary - Bad

+4 more

Product Manager in Bangalore / Bengaluru

Full Time

Product Management Department

2.0

• posted on 17 Dec 2024

3.0

for Salary and Benefits

Likes

On time salary & Decent Work-life balance.

Work-life balance - Good

Dislikes

Poor leadership team. No coaching, mentorship. Poor processes for product development. Favouritism in teams. Making false promises to employees to make them stay, but do not fulfil promises.

Skill development - Bad

+3 more

Customer Service Representative in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 08 Nov 2024

4.0

for Salary and Benefits

Likes

Acko gave work from home balancing my job with good salary and incentive package.

Salary - Good

+2 more

Dislikes

Acko asked to come from Mumbai to Bangalore to work after giving permanent work from home opportunity and that was not expected from a reputable company.

Job security - Bad

Sdet Technical Lead in Bangalore / Bengaluru

Full Time

Engineering - Software & QA Department

1.0

• posted on 15 Apr 2024

4.0

for Salary and Benefits

Likes

Salary was good

Salary - Good

Dislikes

Some of the leaders in Acko brings the culture of favouritism and lobbying, if you are not someone who gets involve with your immediate leader then you are not safe, let the work speak kind of person is not a good fit here, if you are good at diplomacy you will flourish here at Acko although you seem to low in technical skills as Software Engineer.

Job security - Bad

+4 more

Associate Product Manager in Bangalore / Bengaluru

Full Time

Product Management Department

2.0

• posted on 18 Oct 2023

2.0

for Salary and Benefits

Likes

...Immature leadership specially in Embedded LOB needs to be changed immediately. Leaders are a joke and they hamper the BAU in order to justify their 1cr package.

Dislikes

Everything is worth dislike. Leadership (Director Level) people engage in petty politics and flirt with female employees. They have been continuously failing to prove their competence yet the senior leadership is oblivious of the failures. Acko is a ship destined to drown.

Salary - Poor

+6 more

see more salary related reviews

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Experience - 5.9 Tech - React.js CTC- 13LPA Current company - TCS Offer in the process - Nagarro (19LPA) My LWD is 24th May, but I told Nagarro I can be released in 30 days. Now, should I: 1. Be honest and say I can join on 25th May? 2. Commit to 25th April and request a DOJ extension later?(By telling them some emergency) Q1). If I choose option 1, is there a risk they won’t release the offer?(As I am being hired for a particular project, so will they go for some immediate candidates?) Q2). If I choose option 2, could they revoke the offer?(As the HR told changing the DOJ in released offer letter is not possible

Nagarro offer: Kindly Help me to decide

Option 1

Option 2

115 participants . poll closed

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ACKO Escalation Specialist Salary FAQs

What is the salary of Escalation Specialist at ACKO ?

The average salary of a Escalation Specialist at ACKO in India typically ranges from ₹4.5 Lakhs to ₹6.6 Lakhs per year, depending on experience (from 3 years to 5 years).

The top 10% of Escalation Specialist at ACKO earn more than ₹6.6 Lakhs per year, and the top 1% earn over ₹6.6 Lakhs per year. Escalation Specialist Salaries at ACKO can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 10 ACKO employees in India.

What is the estimated take home salary of a Escalation Specialist at ACKO in India?

The estimated take-home salary of a Escalation Specialist at ACKO in India typically ranges from ₹42,538 to ₹43,665 per month. This is based on the average salary range of ₹4.5 Lakhs to ₹6.6 Lakhs per year for employees with experience ranging from 3 years to 5 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 10 salaries received from various employees of ACKO. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Escalation Specialist at ACKO ?

To be a Escalation Specialist at ACKO in india, the key skills required include:

- Customer Experience
- Customer Complaints
- Management
- Troubleshooting
- Root Cause Analysis

These skills are highly valued at ACKO and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than ACKO for Escalation Specialist in India?

PayPal	₹6.5 Lakhs to ₹9.9 Lakhs per year
Wells Fargo	₹3.5 Lakhs to ₹8.0 Lakhs per year
PhonePe	₹4.7 Lakhs to ₹6.3 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by ACKO, depending on the role and experience level.

What is the salary of a Escalation Specialist in companies similar to ACKO in India?

The salary of a Escalation Specialist at companies similar to ACKO in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Amazon	₹2.6 Lakhs to ₹10.0 Lakhs per year
Cognizant	₹2.0 Lakhs to ₹5.5 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Escalation Specialist at ACKO in India?

The salary growth for a Escalation Specialist at ACKO depends on factors such as experience, performance, and promotions. On average, a Escalation Specialist can expect the following growth trajectory at ACKO:

Experience	Average Salary Range
3 years	₹5.4 Lakhs to ₹6.5 Lakhs per year
4 years	₹4.5 Lakhs to ₹6.6 Lakhs per year
5 years	₹5.0 Lakhs to ₹6.0 Lakhs per year

and so on.

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ACKO Escalation Specialist Salaries

ACKO Escalation Specialist salary in India ranges between ₹4.5 Lakhs to ₹6.6 Lakhs with an average annual salary of ₹. Salary estimates are based on 10 ACKO latest salaries received from various employees of ACKO.