ACKO Escalation Specialist Salaries by 9 Employees (Updated 2025)

3 - 5 years exp.

₹4.5 Lakhs - ₹6.5 Lakhs

Low Confidence

Salary of majority employees

20% more than the average Escalation Specialist Salary in FinTech Companies for 3 - 5 years of experience

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Last Updated: 14 Oct 2024

Companies similar to ACKO for Escalation Specialist

Company name	Avg Annual Salary	Open Jobs
Digit Insurance Escalation Specialist Salary 1 - 5 years exp. (3 salaries)	₹3.1 L/yr - ₹4.8 L/yr 24% less
PhonePe Escalation Specialist Salary 3 - 5 years exp. (5 salaries)	₹4.7 L/yr - ₹6.3 L/yr 3% more
Login to view exact salary
PayPal Escalation Specialist Salary 7 - 8 years exp. (4 salaries)	₹6.5 L/yr - ₹9.9 L/yr 46% more
Wells Fargo Escalation Specialist Salary 2 - 6 years exp. (41 salaries)	₹3.5 L/yr - ₹8 L/yr 2% less
Amazon Escalation Specialist Salary 0 - 7 years exp. (38 salaries)	₹2.6 L/yr - ₹9.7 L/yr 12% less	1 job opening

Escalation Specialist salary at ACKO ranges between ₹4.5 Lakhs to ₹6.5 Lakhs per year for employees with experience between 3 years to 5 years. Salary estimates are based on 9 latest salaries received from various employees of ACKO.

Experience wise ACKO Escalation Specialist salaries

Last Updated: 14 Oct 2024

Experience	Avg Annual Salary
3 years (3 salaries)	₹5.4 L/yr - ₹6.5 L/yr
4 years (3 salaries)	₹4.5 L/yr - ₹10 L/yr
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5 years (3 salaries)	₹5 L/yr - ₹6 L/yr

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Top skills at ACKO for Escalation Specialist

Customer Experience Customer Complaints Management Troubleshooting Root Cause Analysis outbound Complaint Handling Conflict Resolution Escalations Query Resolution CSAT Grievance Management Retention SLAS Service Improvement

Salary related reviews for ACKO

4.1

Rated by 3 employees for salary & benefits

Senior Quality Analyst in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 18 Dec 2024

1.0

for Salary and Benefits

Likes

ACKO has had a great work culture.

Skill development - Good

+1 more

Dislikes

...ine have high micromanaging, Low Work Life balance. No visibility for your work. Low Salary Rude Managers who can take WFH/Leaves but do not approve their Reportees leaves Habit of dumping work on juniors and highlighting themselves.

Salary - Bad

+4 more

Product Manager in Bangalore / Bengaluru

Full Time

Product Management Department

2.0

• posted on 17 Dec 2024

3.0

for Salary and Benefits

Likes

On time salary & Decent Work-life balance.

Work-life balance - Good

Dislikes

Poor leadership team. No coaching, mentorship. Poor processes for product development. Favouritism in teams. Making false promises to employees to make them stay, but do not fulfil promises.

Skill development - Bad

+3 more

Customer Service Representative in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 08 Nov 2024

4.0

for Salary and Benefits

Likes

Acko gave work from home balancing my job with good salary and incentive package.

Salary - Good

+2 more

Dislikes

Acko asked to come from Mumbai to Bangalore to work after giving permanent work from home opportunity and that was not expected from a reputable company.

Job security - Bad

Sdet Technical Lead in Bangalore / Bengaluru

Full Time

Engineering - Software & QA Department

1.0

• posted on 15 Apr 2024

4.0

for Salary and Benefits

Likes

Salary was good

Salary - Good

Dislikes

Some of the leaders in Acko brings the culture of favouritism and lobbying, if you are not someone who gets involve with your immediate leader then you are not safe, let the work speak kind of person is not a good fit here, if you are good at diplomacy you will flourish here at Acko although you seem to low in technical skills as Software Engineer.

Job security - Bad

+4 more

Associate Product Manager in Bangalore / Bengaluru

Full Time

Product Management Department

2.0

• posted on 18 Oct 2023

2.0

for Salary and Benefits

Likes

...Immature leadership specially in Embedded LOB needs to be changed immediately. Leaders are a joke and they hamper the BAU in order to justify their 1cr package.

Dislikes

Everything is worth dislike. Leadership (Director Level) people engage in petty politics and flirt with female employees. They have been continuously failing to prove their competence yet the senior leadership is oblivious of the failures. Acko is a ship destined to drown.

Salary - Poor

+6 more

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resonantrockfish

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Assistance on Job referral

Hello Friends, Does anyone have any reference in the FinTech Insurance co. called ACKO at Bangalore ? If Yes, then kindly help me out.

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ACKO Escalation Specialist Salary FAQs

What is the salary of Escalation Specialist at ACKO?

Escalation Specialist salary at ACKO in India ranges between ₹4.5 Lakhs to ₹6.5 Lakhs for experience between 3 years to 5 years. According to our estimates it is 20% more than the average Escalation Specialist Salary in India. Salary estimates are based on 9 latest salaries received from various employees of ACKO India.

How does the salary of a Escalation Specialist at ACKO India compare with the average salary range for this job?

The average salary of a Escalation Specialist at ACKO is 20% more than the average salary of a Escalation Specialist in India. To know exact salary insights, login to view.

What are the top skills required to work as a Escalation Specialist at ACKO?

Customer Experience, Customer Complaints, Management, Troubleshooting and Root Cause Analysis are some of the popular skills required to work as a Escalation Specialist at ACKO India.

Which similar companies are paying more than ACKO to a Escalation Specialist in India?

PayPal Escalation Specialist Salary - ₹6.5 Lakhs to ₹9.9 Lakhs per year
PhonePe Escalation Specialist Salary - ₹4.7 Lakhs to ₹6.3 Lakhs per year

What is the salary of a Escalation Specialist in companies similar to ACKO in India?

Wells Fargo Escalation Specialist Salary - ₹3.5 Lakhs to ₹8.0 Lakhs per year
Amazon Escalation Specialist Salary - ₹2.6 Lakhs to ₹9.7 Lakhs per year
Digit Insurance Escalation Specialist Salary - ₹3.1 Lakhs to ₹4.8 Lakhs per year

What is the estimated take home salary of a Escalation Specialist at ACKO in India?

The estimated take-home salary of a Escalation Specialist at ACKO ranges between ₹41,991 per month to ₹43,126 per month in India. The take-home salary calculation is based on the average ACKO Escalation Specialist salary in India which ranges between ₹4.5 Lakhs to ₹6.5 Lakhs per year for employees with experience between 3 years to 5 years. Check how did we calculate take home salary?

What is the notice period for Escalation Specialist at ACKO?

According to AmbitionBox, 50% of the ACKO Escalation Specialists reported a notice period of 15 days or less, 31% reported a notice period of 2 Months and the remaining reported other notice period durations. This is based on 16 responses on AmbitionBox in last 2 years.

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ACKO Escalation Specialist Salaries

ACKO Escalation Specialist salary in India ranges between ₹4.5 Lakhs to ₹6.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 9 ACKO latest salaries received from various employees of ACKO.