ACI Worldwide Technical Support Analyst salaries in Pune

Likes

...ll have access to a mine of knowledge in technical as well as functional feild - flexible work culture and good compensation w.r.t to market standards - in all It also depends on your manager how good he is a acknowledging your good work and comforting you in the your vulnerable days I was lucky mine was not good but rather great

Dislikes

- Too many reorgs, Though if you are doing good work nothing can impact you, but sometimes it gives sense of insecurity that indirectly may impact your work

Likes

From a fresher's point of view, they get really good exposure and responsibility compared to other similar companies. Company CTC is crystal clear (Almost Everything in-hand) and no hidden or tricky clauses or conditions. (Only) seniors/colleagues and managers are friendly and helpful. Fintech domain :)

Dislikes

Initial compensation is good but the yearly raise is low. Also almost no bonuses apart from salary (yearly bonus is lower than monthly salary so not counting it as bonus). Promotion criterion is gimmick and there is a lot favoritism. Seen a lot of good folks leave because of this. So less career growth opportunities. Working hours are tricky as you would have to work with US folks and cope up with their timings. Job security is average. Almost no training other than few pre-recorded product videos. No cab service at all. Not much room for innovation.

Likes

Good work culture, good salary, Work life balance is good, Health Insurance

Dislikes

Compensation can be better as per product industry standards Should adapt more to latest technologies Cafeteria food can be better

Likes

Company culture is good Policies are employee friendly Good salary pay structure without variable pay

Dislikes

No job security. Lots of lay off every year Promotion is based on manager relationship and favourism . No onsite opportunity

Likes

Company culture and policies are good. Salary is Ok. Work life balance is good. Leave policy is good Some managers are forcing employees to work from office.

Dislikes

Every year they have layoffs. No job security. Promotions are difficult and based on manager relationship. You can see people who have 15 year experience but working as senior developer in the ACI because of promotion is depend on manager. HR is reactive. They are not doing anything for promotion and appraisal process.