24/7 Customer Senior Customer Success Manager salaries in India

Likes

No salary delay and good place for freshers

Dislikes

No work life balance, very odd shift timings eg 1:30 AM to 12:30 PM, 5 days work from office. Favoritism and specific gender preference. Supervisors do not let you apply for your own leave but swap it with your weekly offs and end up working 9-10 days straight for the next week off.

Likes

...y give me my hard earned money". I will die of hungar but I will not rejoin 247.ai again at any package.

Dislikes

Company just suddenly asks my whole team to sit on a bench and then they informed that they are shutting down the whole operation in Ahmedabad. They didn't even gave us the salary of that month and also didn't encashed the remaining leaves. Apart from that they stole money from our OT amount and when we tried asking questions about these, they stopped responding to our calls/SMS and Emails.

Likes

Good to get skills developed specially build ur accent

Dislikes

They do not pay for what is deserved instead they would suck ur blood for a minimum wage, horrible timings and a worst timetable , u can only survive if u have client insensitives that way u earn a lot if not ur not where u should be if ur a fresher try , it's not at all worth for an experienced person to join this and I don't know how people survive here for years , I had 26 mates in my batch the next 6 months I was the only one from that batch who was good at sales so could earn

Likes

Management is friendly.

Dislikes

Worst cab service and surprisingly deduction of salary and when you enquire about it you are going to get only explanation. And the salary they offer is very less for the amount of work stress they give you.

Likes

Infrastructure and facilities are the best. Friendly work environment with few employee friendly policies. Also, here they focus on enhancing the skills of their work force.

Dislikes

Salary structure with too many components, especially the basic pay is the worst in the industry which is even lesser than a security guard. The management has very smartly designed the salary annexure, so that they don't contribute more towards EPF or Gratuity. The company focuses more towards the revenue than its employees. Mid level management is very much into politics.