24/7 Customer Marketing & Communication Department Salaries in Mumbai

Likes

The best thing about 24/7 is the environment, and of course the team mates. However, environment cannot be good if there are no fun team mates and due to the reasons mentioned on the dislike option, people leave! so instead of keep recruiting new joinees why not reten the tenured employee.

Dislikes

The most important valuable thing that you can get and expect from a company is salary, which is pretty less and it is the most important factor. Sometimes things are not systematic and transparent, also we have to run arround for simple problem, we handle customer and help out customer to solve their issue but who is responsible for helping the employees issues. I do not blame anyone as person on this, just in General what I have obesrved over 21 months. There are more demerits than to talk about merits. Less opportunity to earn but more opportunity to lose your salary/variable bonus amount. For e.g. there is hardly OT payouts if employee want to work hard and earn some extra money for themselves, for 1-2 or half % points your whole incentive clashes, learning opportunity is less, respect for every individual is very important.

Likes

Company environment is absolutely great and the seniors are helpful and cheerful. They don't have the ego of being senior. performance incentives are good

Dislikes

Salary is very low and the growth rate is very low. Salary difference between fresher and 2 year experienced is 4000/- only

Likes

Perfect Organization to kickstart your career. If you are a fresher, 274.ai is the Best place to work and Grow.

Dislikes

Nothing much. I liked everything however if there is something to mention, I would point out the Salary package. However they do conduct Over Time which is an Added Benefit.

Likes

The salary is on time

Dislikes

The company is very toxic, the manager the team leaders are not supportive it is not a great place to work working as an advisor for 8hrs Or more than that but getting paid only ₹1300 in a month

Likes

No salary delay and good place for freshers

Dislikes

No work life balance, very odd shift timings eg 1:30 AM to 12:30 PM, 5 days work from office. Favoritism and specific gender preference. Supervisors do not let you apply for your own leave but swap it with your weekly offs and end up working 9-10 days straight for the next week off.